The Stationery and Font button doesn't work

Last reviewed on October 24, 2013

Applies to Microsoft Outlook 2010 and Outlook 2013

A fairly common problem for 64-bit Windows users is that Outlook's Stationery and Fonts or Signatures buttons won't work.

When the Stationery and Fonts or the Signatures button is grayed out or won't do anything when you click it, you may need to edit the registry.

Station and Fonts button doesn't work

First, empty your Temporary Internet Files. This may or may not help much, but even if it doesn't do any good, your Internet cache will be clean.

Empty your temp internet files and if it still fails, change both (Default) and LocalServer32 values in each of the following keys to the appropriate path for your installation of Outlook.



Default installation paths for Office / Outlook are:
Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14\Outlook.exe

Outlook 2013 ProPlus: C:\Program Files (x86)\Microsoft Office\Office15\Outlook.exe

Outlook 2013 Home Premium: C:\Program Files\Microsoft Office 15\root\office15

Don't forget to restart Outlook after editing the registry.

Do it for me

If you are using the default installation location for Office 2010 or Office 2013 ProPlus, you can use the registry file for your version:

Outlook 2013 ProPlus Outlook 2010

To open the registry editor, press Windows key + R to open the Run command. Type regedit into the Run field and press OK to open the registry editor.

Written by

Diane Poremsky
A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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