Cannot Expand Outlook Folders: Not Enough Memory

Last reviewed on March 23, 2012

This error affects Exchange server users with a large number of folders in their profile, either in their mailbox, public folders, or SharePoint lists. In most cases, you won't have a problem until you exceed approximately 1,000 folders, or a gigabyte of space is used.

Outlook works fine for a little bit (5-10 minutes) before users start getting this error:

Task 'Microsoft Exchange' reported error (0x8007000E) : 'Out of memory or system resources. Close some windows or programs and try again.' Cannot display the folder. There is not enough free memory to run this program. Quit one or more programs, and then try again. Cannot expand the folder. There is not enough free memory to run this program. Quit one or more programs, and then try again. Cannot expand the folder. There is not enough memory available to perform the operation.

When they close Outlook and reopen it, they can again work for a few minutes before the errors kick in. The error appears whenever clicking or expanding a folder (public folder or mailbox folder) except for the Inbox. When the error occurs, mail in the Outbox also doesn't get sent until Outlook is restarted.

Other Possible Causes

NIS2011 Norton Antispam Outlook Addin Crashes Outlook
Office for Mac
Performance problems when you try to access folders in a secondary mailbox in Outlook 2010

Written by

Diane Poremsky
A Microsoft Outlook Most Valuable Professional (MVP) since 1999 and involved in IT support since 1985, Diane is the author of several books and video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.