A reader has this question "I have a small number of users who, when they receive an email notification that a meeting request they sent has been forwarded to another user, Outlook crashes. We are using Exchange 2007 and Outlook 2003."
A new feature in Exchange 2007 will deliver a notification to the meeting organizer when the meeting is forwarded by an attendee to someone else. It's a really nice feature unless you're the organizer and still using Outlook 2003. When Outlook 2003 tries to render the New Mail Desktop Alert for the Meeting Forward Notification message Outlook crashes.
End-user Solutions
One solution is to install Office 2003 SP3. If that is not possible, disable the New Mail Desktop Alert. Do this by going to Tools, Options, Preferences tab and clicking the Email Options button, then Advanced E-mail Options button. Uncheck the box next to Display a New Mail Desktop Alert.
Or you could configure the content filter in your antivirus application to filter out messages with "Meeting Forward Notifications" in the subject line, removing them from the message stream.
Administrator solution
Administrators can run a cmdlet in the EMS that will move the meeting forward notifications to the organizer's Deleted Item folder after they are processed by the calendar attendant. The cmdlet to change the setting for all the mailboxes is:
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Last reviewed on Sep 28, 2011
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