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This error often caused by add-ins installed by Norton security
products, but if you have an Acer computer, the eDataSecurity add-in for
Outlook may be
the cause. Note that these two applications are the most well-known cause
but other applications may cause it as well.
Unloading the offending add-in will usually fix it, if not you'll need to uninstall the
application.
In Outlook 2003, go to Tools, Options, Other tab, Add-ins, location the
offending add-in and disable it. In Outlook 2007, you'll go to Tools, Trust
Center, Add-ins. If its not listed, you'll need to edit the registry.
- Open the registry editor (Start menu, Run, type regedit)
- Browse to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
- Locate the suspected add-in in the list
- Set the LoadBehavior to 0
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