The next question came from a user who wanted to hide Read Receipts in the conversation view.
My receipts show up in conversation view, making the view crowded and un-useful. My received and read receipts are filtered to a Receipts folder. Is there a way to display conversation emails from all folders but exclude either the Receipts folder, or exclude all Read and Received receipt emails?
Sure. You can create a custom view that hides the receipts. Use Message Class doesn't contain report in the Advanced Filter.
To hide Read Receipts and Non-Delivery Reports from the view in Outlook 2010 or Outlook 2013:
- Click View Settings on the View tab
- Click Filter
- Switch to the Advanced tab
- Type Message Class in the Field or select it from the Field > All Mail Fields menu
- Select Doesn't contain as the Condition
- Type report as the value.
Apply the filter and receipts are removed from the view. Note: In some cases, when you click on a conversation, the receipts and NDRs may be visible in the conversation, but will disappear when you select a new conversation.
The steps are similar for other versions of Outlook, once you open the Customize view dialog.