Hide Read Receipts in Conversation View

Last reviewed on April 4, 2014

The next question came from a user who wanted to hide Read Receipts in the conversation view.

My receipts show up in conversation view, making the view crowded and un-useful. My received and read receipts are filtered to a Receipts folder. Is there a way to display conversation emails from all folders but exclude either the Receipts folder, or exclude all Read and Received receipt emails?

Sure. You can create a custom view that hides the receipts. Use Message Class doesn't contain report in the Advanced Filter.

To hide Read Receipts and Non-Delivery Reports from the view in Outlook 2010 or Outlook 2013:

  1. Click View Settings on the View tab
  2. Click Filter
  3. Switch to the Advanced tab
  4. Type Message Class in the Field or select it from the Field > All Mail Fields menu
  5. Create a filter for read receipts

  6. Select Doesn't contain as the Condition
  7. Type report as the value.

Apply the filter and receipts are removed from the view. Note: In some cases, when you click on a conversation, the receipts and NDRs may be visible in the conversation, but will disappear when you select a new conversation.

Read receipts filtered out    No filter enabled

The steps are similar for other versions of Outlook, once you open the Customize view dialog.

Written by

Diane Poremsky
A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Please post long or more complicated questions at Outlookforums.

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