Outlook 2010 and Online Presence with Communicator 2005

Last reviewed on March 13, 2012

Communicator 2005 is not supported in Outlook 2010. While you can use both on the same computer, integration, such as online presence indicators and starting an IM session in Outlook, will not work. This will not be fixed.

Options > Contacts > Display online stats next to name will show as enabled but is greyed out. The green or red "jelly bean" icon that users see in Outlook 2003 and Outlook 2007 is not visible in Outlook 2010. If you hover over a name with your mouse, you should see the status.

Communicator 2007 R2 (and Lync, of course) supported by Outlook 2010.

Written by

Diane Poremsky
A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Please post long or more complicated questions at Outlookforums.

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