Last reviewed on June 9, 2014   —  2 Comments

A popular security measure is "two-step" or "two-factor" verification. This is a method of signing in by entering your password then you receive a text message with a second verification code. The expectation is that only you will have access to your phone and the code proves it is you.

It works pretty good and is not overly annoying when you use web mail, provided you don't clean out the cookies when you close the browser. If you do, you need to enter the code every time you check email.

When you are using 2-step verification with Gmail,, or other email provider, Outlook (and most other mail clients) do not support using a verification PIN. You need to use an application specific password instead of your real password and the verification PIN.

In Gmail, the link to application specific passwords is at Gear icon > Settings > Accounts > Other Google Account Settings > Security.

Create an application specific password to use in Outlook

In, look for the link to two-step verification at's Gear icon > More Mail Settings > Account Details > Security Info.


  1. John says

    Help! My default outlook printing mode has changed to "mirror" and I can't seem to change it to normal

    • Diane PoremskyDiane Poremsky says

      Outlook uses the default options set on the Printer in windows. Some options can be set in Print Options > Page setup, but everything else comes from Windows.

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