The steps you need to follow to leave mail on the server depends on your version of Outlook. The dialog is identical in all versions.
In Outlook 2010, the default is to leave all mail on the server for 14 days. This change was made to prevent problems when people set up new accounts and wanted mail left on the server but opened Outlook before setting Outlook to leave mail on the server. Once it's downloaded by POP3, it usually can't be put back. See Restore POP3 Mail to Server for methods.
Outlook 2010 users who do not want mail left on the server will need to go into More Settings and change it.
Outlook 2007 or 2010
Go to Outlook 2007′s Tools, Account Settings, in Outlook 2010, it’s File tab, Account Settings.
With the Account Settings dialog open, select the account and click Change, then click More Settings. Look on the Advanced tab.
Outlook 2007/2010 More Settings Tutorial
Outlook 2002 or 2003
Tools, Email Accounts, View or change existing accounts, select the account and click Change. Click the More settings button and look on the Advanced tab.
Outlook 2002/2003 Leave on Server Tutorial
Outlook 2000 or 98 (CW)
In Corporate/Workgroup mode, the setting will be found at Tools | Services, on the Advanced tab for the Internet E-mail service.
You can retrieve items remaining on the server by using the Tools | Remote Mail command in Outlook to download and mark headers, then retrieve the marked messages.
Outlook 2000 or 98 (IMO)
In Internet Mail Only mode, the setting will be found at Tools | Accounts, on the Advanced tab for an Internet mail account.
You will not be able to use the same copy of Outlook to retrieve the retained messages. Try retrieving from Outlook running on another machine, or use a different e-mail program.
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Last reviewed on Sep 12, 2011
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