Configuring an Outlook.com account in Outlook

Last reviewed on January 27, 2014

Outlook.com is the new domain Microsoft replaced Hotmail with. It's been around awhile, used for Live@Edu accounts (student accounts at some universities). It's a Hotmail / Live account with an OWA interface.

Microsoft discontinued HTTP (WebDAV) support for Hotmail accounts. For more information, see MSN (and Hotmail) Access Denied?

Need help configuring and Outlook.com account to sync calendar and contacts with a POP3 or IMAP account? See Sync calendar and contacts using Outlook.com.

Because Outlook.com is a Hotmail account, you can use the same configurations with these accounts as you did with Hotmail: POP3, Outlook Connector, or with Outlook 2013 or a smartphone, EAS.

Choose the manual setup option
If Auto Account Setup doesn't work for an outlook.com email address, you'll need to configure the account manually using the Outlook Connector, POP3/SMTP, or in Outlook 2013, EAS.

If you enabled two-factor authentication on the Outlook.com account, you'll need to generate an app password to use with the account in Outlook.

Outlook Connector

The Outlook Hotmail Connector connects Outlook.com / Hotmail family of email accounts to Outlook, syncing Outlook.com email, calendar, and contacts to your local machine, much like an Exchange server does. The Outlook Connector is limited to email, calendar and contacts. Tasks are not supported by the Connector.

After you download the Outlook Connector, close Outlook (if open) and install the connector. Go to Control Panel and search for Mail. Open your profile from the Mail applet and create a new account using the Connector. Click Add and enter your display name, email address, and password and Outlook will setup the account for you or choose the option to manually setup your account.

If you choose to create the account yourself, Outlook Connector is listed under Additional Server types.

When you configure the Outlook Connector, it creates a data file for the Outlook.com account. While this file can be set as the default data file, you cannot deliver Outlook.com (Hotmail) to another data file. (You need to use POP3 if you want to use only one data file.) If you deliver mail from other accounts to the Outlook.com data file, that mail will be uploaded to the Outlook.com server.

The data file created by the Outlook Connector can only be used by the account that created it. If you have items in the Tasks, Notes, or Journal folders, you will need to export the folders to a local pst file before removing the account from your profile.

Calendar and Contacts in your other Outlook data files are not synced to the Outlook.com folders. If you want to upload it to the Hotmail server you need to move or copy the items to the Hotmail folders. See Merging Two Calendar Folders for instructions. (This method works with all folder types.)

If you want to use the Outlook Connector, you'll need to set up the account. This is the preferred method and the only one Microsoft mentions in their KB article, How to configure Outlook to connect to an outlook.com email account

  1. Go to Account Settings and open the New Account dialog.
  2. Choose Manually configure server settings or additional server types, and then click Next.
  3. Select the Outlook Connector option and complete the wizard.

Outlook 2013 EAS

If you use Outlook 2013, you can configure an EAS account. You'll need to use m.hotmail.com as the server name when setting up the account. You'll use this server name when setting up EAS on smartphones.

POP3 and SMTP

Outlook.com now supports IMAP. Instructions, including server names and ports, are at Setting up an Outlook.com IMAP account

Configure the pop and smtp optionsTo use POP3/SMTP with your Outlook.com account, you'll use these settings:

Incoming server name: pop3.live.com
Outgoing server: smtp.live.com

While setting up the account, click on the More Settings button and on Outgoing Mail Servers tab, select the My server requires authentication box. Choose Use same settings as my incoming server.

Configure the port settings on the More Settings, Advanced tab
Click the Advanced tab, and under Server Port Numbers, enter the following information:
For Incoming mail (POP3), use Port 995.
For Outgoing mail (SMTP), use Port 587.

Under both Outgoing mail (SMTP) and Incoming mail (POP3), select the ‘requires secure connection (SSL)’ check box. In Outlook 2007 and up, choose Auto; use SSL for Outlook 2003.

Under Delivery, select the Leave a copy of messages on server check box if you want to see your messages when you use Hotmail in a web browser, your mobile phone, or other e-mail programs.

You may want to adjust your settings in the account options online (under More mail settings), and either let Outlook.com move the mail to special POP folder when Outlook tries to delete it from the server or let it delete the messages.

More Information

Mail Tools - Retrieval -- Other add-ins for accessing Hotmail.
OL2000- How to View Hotmail Messages in Outlook 2000 -- using a folder home page

Written by

Diane Poremsky
A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

If the Post Coment button disappears, press your Tab key.