Office 2000 Service Pack 3 (SP3) updates Microsoft Outlook 2000 with the latest fixes and establishes a new baseline for all future hotfixes for Outlook 2000. Users who avoided SP2 because of its inclusion of the Outlook E-mail Security Update may want to consider SP3, which provides a registry setting to unblock certain attachment file types that Microsoft considers dangerous. SP3 is still subject to the "object model guard," which may inhibit the operation of programs that make use of Outlook data and try to send Outlook messages.
Other important points:
- You must install Office 2000 SR-1/1a before installing the SP3 client update. (This does not apply to the administrative update.) You do not, however, need to install SP2 before SP3; SP3 contains all the fixes in SP2.
- If you installed Outlook or Office 2000 from CD, you must have access to your Office 2000 or Outlook 2000 CD (whichever you installed) when you install SP3. See OFF2000: Why Office 2000 SR-1 Update Requires the Office CDs for a detailed explanation that also applies to SP3.
- If you installed Outlook or Office 2000 from a network installation point, do not apply SP3 unless your administrator tells you to do so. The administrator will need to apply a special version of SP3 to update the network installation.
Obtaining Office SP3
As described in OFF2000 How to Obtain the Latest Office 2000 Service Pack, there are several ways to get Office 2000 Service Pack 3:
- Visit the Office Product Updates site and allow it to detect the Office updates you need.
- Download SP3 from Office Update.
- Order SP3 on CD.
If you are using the Office 2000 MultiLanguage Pack, SP3 for the MultiLanguage Pack will be issued separately.
For Administrators
Administrators should download and install the separate administrative update and follow the instructions in OFF2000 Overview of Office 2000 Service Pack 3 or the Microsoft Office 2000 Resource Kit.
Fixes
The most significant change in Office 2000 Service Pack 3 is the ability to use a registry entry to unblock potentially dangerous file attachments, although there are several other new registry settings. SP3 includes all the fixes in SP2. Other fixes include:
- OL2000 Message Appears to Remain in Your Outbox When You Reply to a Message in a Team or Group Mailbox
- OL2000 Error Message The Messaging Interface Has Returned an Unknown Error
- OL2000 Fields Are Empty When You Set the Internet E-mail Service as User-Defined
- OL2000 You Cannot Receive New E-mail Notifications – new ForcePolling registry entry
- OL2000 (IMO) IMAP Header View Does Not Contain To and Sent Fields – new IMAP Use Full Headers registry key
- OL Outlook Clients in Internet Only Mode do not Send IMAP LOGOUT Command to End Server Session
- OL2000 (IMO) The IMAP Password Is Not Retained in the Same Outlook Session
- OL2000 You Can Add the Winmail.dat File to a Message That Was Sent from Outlook 97 with RTF
- OL2000 Outlook 2000 Users Cannot Send Encrypted Mail to Exchange Server 5.0 Users
- OL2000 Outlook Sends HTML Messages to the Internet When You Use an Exchange 2000 Mailbox
- OL2000 Files That Are Generated in RTF Display Attachments as Blank Icons
- OL2000 Mail Item with File Name That Contains Uppercase DBCS Characters Cannot Be Opened from Local File System
- OL2000 POP3 Messages Are Lost If Outlook Does Not Save the Messages to the Inbox
- OL2000 You Receive a Host not found Error When You Open a URL Link in an RTF or Plain Text Message
- OL2000 (IMO) Outlook Stops Responding When You Click the Inbox
- OL2000 Recipients Do Not Receive Attachments That Have an .msg Extension
- FIXED: If you use Word as your e-mail editor in Outlook, your antivirus software opens a dialog box after you open an attachment, and then Word may stop responding.
- FIXED: If you use Word as your e-mail editor, and you reply to or forward an Outlook message that contains an ActiveX control, the script may run even if your security settings are configured to prevent it from running.
Calendar
- OL2000 Problem Publishing Calendar Free-and-Busy Information from Outlook
- OL2000 Outlook Stops Responding When You Try to View a Calendar
- OL2000 Outlook Can Generate an Access Violation When a Meeting Request Is Processed in the Inbox
- OL2000 Unknown Error When Accepting a Meeting Request
- OL Outlook Does Not Prompt to Send Update When You Select or Clear Allow External Attendees Check Box
- OL2000 You Receive an Error Message When You Save an Appointment Item in the Calendar View
- OL2000 You Cannot Export a Single Day from Your Calendar
Contacts & Address Book
- OL2000 Outlook Displays a New Contact Name Incorrectly
- OL2000 Contact Distribution Lists Display Incorrectly in Outlook 2000 Running on Windows 98
- OL You Cannot Quickly Search for Contacts in a Mailbox That Is on a Different Exchange 2000 Information Store
- OL2000 A Second Initial Is Added to the Contact Name When You Create a Contact from a Global Address List
- OL2000 Service Release 1 (SR-1) Cannot Find Recipients Certificates
- OL2000 Outlook Stops Responding if You Send a Message to Three or More Personal Distribution Lists from Your Contacts Folder
- OL2000 DCR The LDAP Provider Places the Common Name Attribute in the ‘PR_DISPLAY_NAME’ Property
- OL2000 Error Message The Name or Distribution List Has Been Deleted and Is No Longer Valid
- OL2000 Personal Distribution Lists That Contain Hyphens Do Not Resolve Properly
Rules
- SP3 apparently resolves the compatibility problem between Inbox Assistant rules for Outlook for Macintosh and Rules Wizard rules for Outlook 2000 that was present in SP2.
Offline users
Interoperability and Import/export
- OL2000 Outlook Stops Responding When You Import More than 255 Attendees from a .SC2 File
- OL2000 The Lotus ccMail Archive Importer Stops Responding When You Import
- SP3 includes several previously released updates affecting security:
- OL2000 Cannot Access Attachments – new Level1Remove and Level1Add registry entries
- OL2000 Secure Messaging Enhancements Information
- OL2000 The ‘Get a Digital ID’ Button Includes the Name and E-mail Address in the Generated URL
- SP3 adds Personal Folders .pst files to the list of Level 1 file attachments.
- OL2000 How to Send a Custom Form Without TNEF – new DontEncodeCustomNote registry entry
- OL2000 Error Message The Form You Have Selected…Cannot Be Displayed, Please Contact Your Administrator – new ForceFormReload registry entry
- OL2000 The ‘Clear Cache’ Button Does Not Clear the Forms Cache
- OL2000 Dr. Watson Error When You Open an Outlook Form Template Shortcut
- OL2000 Error Message When You Use the Outlook Object Model CreateItemFromTemplate Method
- OL2000 Unknown Error When Accepting a Meeting Request
- OL2000 Outlook 2000 Creates Larger Messages Than Outlook 98 When You Use the Same Custom Form
- OL2000 You Cannot Access a Custom Form If You Use the Outlook Object Model
- OL2000 Command-Line Parameter -c form name Does Not Work with Turkish Regional Settings
Other Programming/Design Issues
- BUG Sort Method May Sort Incorrectly with Recurring Appointments
- OL2000 The NewInspector Event May Not Fire For a Single Occurrence of a Recurring Appointment
- OL2000 The NewInspector Event Does Not Start Consistently After You Install the Outlook E-mail Security Update
- OL2000 The NewInspector Event Does Not Run When You Click the Next or Previous Buttons
- OL2000 VBA Events May Not Work After Print Preview
- OL2000 The ‘Startup’ Event Is Not Invoked When You Receive the Tip of the Day at Startup
- Outlook MAPI Message Store Cannot Handle Free Threaded Access When Mspst32.dll Is Used
- OL2000 Outlook Stops Responding (Crash) When You Change a Folder After You Reset the Toolbar
- OL2000 The Outlook Object Model Does Not Add or Remove Contacts to Your Distribution List
- OL2000 Error Message When You Use the Outlook Object Model CreateItemFromTemplate Method
- OL2000 Outlook Quits When You Access a Lotus ccMail Address Book from the Outlook Object Model
- Outlook MAPI Message Store Cannot Handle Free Threaded Access When Mspst32.dll Is Used
Miscellaneous
- OL2000 You May Receive Reminders Later Than You Should
- OL2000 Invalid Parameter Error Message When You Post an Item with an Attachment
- OL2000 Outlook Stops Responding with 100 Percent CPU If You Change the Language on the Taskbar
- OL2000 Outlook Quits with an Access Violation When You Click ‘Exit’ or ‘Exit and Log Off’
- OL2000 You Receive an Error Message If You Open a Public Folder That Has an OWA Page As the Default Home Page
- OFF2000 Office Programs Ignore System Policy When You Use Open Command
- OL2000 Cannot Save Multiple Attachments to Long Paths
Notes
After you install SP3, Help | About Microsoft Outlook will show the version as Outlook 2000 SR-1, but give the version number as 9.0.0.6627.
SP3 cannot be removed.
Problems
Some Windows 2000 users may have setup fail with error 1328. The problem should be resolved if you update your version of Windows Installer to 2.0. For another possible workaround, see OFF2000 Unversioned Files Are Not Updated After You Install an Office 2000 Service Pack, Hotfix, or Patch.
After applying Service Pack 3 to Outlook 2000 configured in Internet Mail Only mode, you may see CPU usage by Outlook go as high as 100% or get erratic reminder behavior. There is a post-SP3 fix to resolve this timing issue related to reminders; see Outlook 2000 Update December 18, 2002.
More Information
- OL2000 Issues Fixed in Outlook 2000 by Office 2000 Service Pack 3
- OFF2000 Overview of Office 2000 Service Pack 3
- OFF2000 Frequently Asked Questions About Office 2000 Service Releases, Service Packs, and Updates
Articles that may interest you:
Last reviewed on Nov 15, 2011
Hot Topics