Problem: Fax stuck in the Outbox (Microsoft Fax)

On a standalone system

1. Create a new profile containing only the Personal Folders service
2. Exit and log out of Outlook/Exchange, then restart it using the new profile. The message in the Outbox should fail with a "no transport provider" message.
3. Exit and log out of Outlook/Exchange, restart it with your original profile, then try to resend the fax.

1. Exit and log out of Outlook/Exchange on both computers.
2. On the network server, delete the spool files in the C:\Windows\Spool\Fax folder.
3. Restart Outlook/Exchange on both systems.

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