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Windows XP SP2 and Outlook Web Access (OWA)

Windows XP SP2 includes a number of security enhancements that can affect OWA. The most noticeable issue is caused by the pop-up blocker preventing some of OWAs windows from opening. This problem isn't new, it's has been a long standing problem with nearly every pop-up blocker available, but it's going to affect a lot more users now that Windows XP has a pop-up blocker enabled by default.

Steps required to insure OWA works correctly:

  1. Use the Information Bar setting to trust the OWA site all the time or temporarily.
  2. Add the OWA site to the Trusted zone in Internet Options to insure JavaScript and Active X (used for S/MIME control) work correctly.

More Information

  • Description of the known issues with using Outlook Web Access on a Windows XP SP2-based computer -- KB Article describing the effects of using OWA after installing Windows XP SP2
  • OWA and Windows XP SP2-- WndowsITPro article written by Sue Mosher
  • Windows XP SP2 Breaks Outlook Web Access Technicial Brief -- This free Technical Brief illustrates the issues that occur with OWA when the default settings are used and methods to fix the problems. This document was prepared by Messageware as a service to the Windows Exchange community
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    Updated Oct 06 2009

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