Volume 17 Issue 12
Link to updated articles:
April 12 2012
The primary Exchange account cannot be removed from Outlook 2010
When you configure multiple Exchange accounts in
Outlook 2010 and attempt to delete the first Exchange account, you'll receive
the following error:
The primary account cannot be removed unless it is
the only account in the profile. You must remove all other Exchange accounts
before removing the primary account.
Setting one of the other accounts the be
the default email account and data file doesn't help; you need to remove all
Exchange accounts from the profile as the first Exchange account is considered
the primary account and has to be removed last.
Although not
recommended or supported, you can edit the registry to remove the primary
assignment. If you mess up your profile, you will need to make a new profile,
which is what Microsoft recommends anyway.
To remove the primary account from
the registry, close Outlook and open the registry
editor. Go to the profile
key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\Current Version\Windows
Messaging SubSystem\Profile\profile-name
Export the profile keys then remove
one (or all) of the registry keys related to primary account. There are a number
of keys for each account, but only 1 or 2 need to be removed, which lessens the
chance of corrupting the profile. After some trial and error (and a few corrupt
profiles), I discovered which key needs to be deleted, however the key varies
with each profile. Fortunately, the name values within it don't change.
Search
the profile for 001e660b. This will contain your Exchange x500
address (/o=ORGNAME/ou=Exchange Administrative Group/cn=Recipients/cn=alias);
there are two keys containing this value for each
account in the profile. Deleting the second key that belongs to the primary account allowed me
to delete the primary account from Outlook's profile. (You can delete both keys
if you want to).
Open Control Panel, Mail and delete the account from your profile then open
Outlook.
When there are only two Exchange accounts in the profile, the remaining account
is made the primary account. When there are more than two Exchange accounts, one
of the accounts will be the new primary account.
Permalink: The primary account cannot be removed from Outlook 2010
Outlook Quick Tip: Count down the year
Do you need to know what day of the year today is or how many days are left
until the end of the year? Although Outlook doesn't display these numbers, it's
very easy to create a file counting the days using Excel and import it into your
calendar.
You can create a file with the Subject, Date, and a Category
using Excel's fill series feature then save it as a CSV to Import into Outlook's
Calendar. While a category is not required, it makes it easy to filter the
events. Using this method, you can import the events to any calendar.
You can use a HOL file to distribute all day events. In the CSV, use only the
Subject and Date fields then change the extension to HOL. Users can double click
on the HOL to open the Add Holidays dialog and add the dates to the default
calendar. When you use this method the events will be added to the Holiday category.
We have a sample HOL file at
http://www.slipstick.com/files/DayNumbers.HOL
Note: when you create a HOL file, you'll need
to change the line above the dates to a "location" and the number of items in
the "location" group, in " [location]366 " format. (The location name can be
anything you like. )
Thanks for the tip, Alawishes.
April Updates: Outlook 2010 and the Social connector
An update was released for Outlook 2010 earlier this week which addresses
two issues with Outlook when used with Exchange server mailboxes. The first
issue involves recurring meeting reminders when using online mode, the second
apples to users with the online archive feature enabled.
In addition,
two Outlook Social Connector updates were released, one for the OSC and one for
the SharePoint Provider. These updates improve the stability and performance if
the Social Connector. An update for the Facebook Provider was released in
January.
For more information and to download the Outlook 2010 update,
see Description of the Outlook 2010 update: April 10, 2012
http://support.microsoft.com/kb/2553248
Description of the
Outlook Social Connector update (Osc-x-none.msp,
Oscintl-en-us.msp): April 10, 2012
http://support.microsoft.com/kb/2553406
Update for the Sharepoint Provider: Description of the Outlook Social Connector
update (Oscmoss-x-none.msp): April 10, 2012
http://support.microsoft.com/kb/2553267
Description
of the Outlook Social Connector Provider for Facebook update: January 17, 2012
http://support.microsoft.com/kb/2650641
New
& Updated Exchange KB Articles
The move operation reaches 95 percent and then fails when you try to move a
mailbox from Office 365 back to the on-premises environment in a hybrid
deployment
http://support.microsoft.com/kb/2698528
Describes an issue in which the
move operation fails after it reaches 95 percent when you try to move a mailbox
from Office 365 back to the on-premises environment in a hybrid deployment of
Exchange Online in Office 365 and of Exchange Server. Provides...
New
& Updated Outlook KB Articles
"Outlook.ost is not a personal folders file" error starting Outlook
http://support.microsoft.com/kb/2025571
"Too many recipients in the
message" error in a non-delivery report in a Microsoft Online Business Suite
environment
https://support.microsoft.com/kb/2524095
In a dedicated Microsoft Online
Business Suite environment (BPOS-D), you receive an NDR when you send an email
message to many recipients, and the number of recipients exceeds the number that
is allowed by Microsoft Exchange Server.
[SDP 3][2c425a45-1620-42a4-ae4d-63b453394935] Microsoft Outlook Baseline
Diagnostic
https://support.microsoft.com/kb/2680810
This Support Diagnostics
Platform (SDP) manifest file is designed to collect configuration
settings, registry keys, client networking configuration, application event
logs, and important file details used by Microsoft Outlook. Also, to help
troubleshoot...
[SDP 3][9bd2c50e-7219-4b8f-a286-f8f9ca5d1327] Outlook
Logging
https://support.microsoft.com/kb/2498869
This Support Diagnostics
Platform (SDP) diagnostic is designed to collect relevant log files generated by
Microsoft Office Outlook, and event log information to help troubleshoot common
Outlook support issues. This article provides details on the data...
Attachments remain in the Outlook Secure Temporary File folder when you exit
Outlook 2010, Outlook 2007, or Outlook 2003
https://support.microsoft.com/kb/817878
Describes a problem that occurs
because Outlook cannot remove the attachments while they are open.
Description of the Office updates: April 10, 2012
http://support.microsoft.com/kb/2699838
Lists the Office updates that
were released on April 10, 2012.
Description of the Office updates: March 13,
2012
https://support.microsoft.com/kb/2687788
Lists the Microsoft Office
updates that were released on March 13, 2012.
Description of the Outlook
2003 Junk Email Filter update: April 10, 2012
http://support.microsoft.com/kb/2598292
Describes the April 10, 2012
update that provides more current junk email message definitions to the Junk
Email Filter in Outlook 2003.
Description of the Outlook 2007 Junk Email Filter update: April 10, 2012
http://support.microsoft.com/kb/2598306
Describes the April 10, 2012
update that provides more current junk email message definitions to the Junk
Email Filter in Outlook 2007.
Description of the Outlook 2010 update: April
10, 2012
http://support.microsoft.com/kb/2553248
Provides information about the
Outlook 2010 update that is dated April 10, 2012.
Description
of the Outlook Social Connector Provider for Facebook update: January 17, 2012
http://support.microsoft.com/kb/2650641
Provides information about the
Outlook Social Connector Provider for Facebook update that is dated January 17,
2012.
Description of the Outlook Social Connector update (Oscmoss-x-none.msp):
April 10, 2012
http://support.microsoft.com/kb/2553267
Provides information about the
Outlook Social Connector update that is dated April 10, 2012.
Description of the Outlook Social Connector update (Osc-x-none.msp,
Oscintl-en-us.msp): April 10, 2012
http://support.microsoft.com/kb/2553406
Provides information about the
Outlook Social Connector update that is dated April 10, 2012.
Description of the policy for how e-mail is filtered by
the junk e-mail filters in Outlook or in Exchange Server
https://support.microsoft.com/kb/954199
Describes the Microsoft policy
that is related to how e-mail is filtered by the junk e-mail filters in Outlook
2010, Outlook 2007, Outlook 2003, Exchange 2010, Exchange 2007, and Exchange
2003.
Details on the publishing of free/busy
data by Outlook
http://support.microsoft.com/kb/2701035
Outlook publishes x number of
months of free/busy data for a user every y minutes, as specified in the
Free/Busy Options dialog box, and upon Outlook shutdown (Outlook 2003 only). The
default number of months of free/busy publishing information is 2...
Duplicate emails in Outlook 2010
http://support.microsoft.com/kb/2685726
Provides information on how to
fix duplicate email issues that may occur in Outlook 2010.
Outlook:
Signature Not Inserted When "Send To" Mail Recipient is Used
http://support.microsoft.com/kb/249129
When you compose a message with
an attachment by right-clicking the attachment, pointing to , and then clicking
Mail Recipient , your signature is not automatically inserted. This occurs even
though Outlook is configured to add a signature to new...
Pictures cannot be displayed and are shown as red X in Outlook
http://support.microsoft.com/kb/2638687
When you open an email message
that contains images in Microsoft Office Outlook, the image areas are blocked.
These areas display a red X placeholder. Additionally, the images are sent or
received as email attachments.
You
cannot use Outlook to complete a Microsoft Word Mail Merge
https://support.microsoft.com/kb/2149769
In some cases, Microsoft Office
core files may not be registered correctly. This can cause a Mail Merge to fail
without an error, or in other cases to display the following error: "Word could
not load the e-mail envelope. This could be caused by a...
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This issue is sponsored by
Sherpa Software
Today's Highlights:
The primary
Exchange account cannot be removed from Outlook 2010
Outlook Quick Tip: Count down the
days in the year
April Updates: Outlook 2010 and the Social connector
Regular features:
New Exchange KB Articles
New Outlook KB Articles
New
Utilities
Other
Resources
New Utilities
Categories Administrator for Outlook/Exchange
Categories Administrator was specifically
designed for users to easily administer Master
and Individual Contact Categories in
Outlook/Exchange/BCM. Add, rename, merge, remove,
delete, import, and create categories in
Outlook/Exchange/BCM. Create a query and then map
it to the selected contacts.
Other Resources
Can’t Rename Windows Folder: Folder in Use Error
After attaching a file to an Outlook email
message or saving an attachment, you can't move,
delete, or rename the Windows folder the file is
stored in and you receive an error message
telling you the file is in use.
How to Migrate email from Hotmail Connector
Accounts to Office 365
Users were recently notified that Office
Live accounts would be disabled at the end of
April and were offered a trial subscription to
Office 365. Once the Office 365 account I created
and DNS configured, moving your old mail into
Outlook is fairly simple.
Product Submissions
Would you like to see your new or recently updated Exchange or Outlook utility
listed in EMO and on slipstick.com? Submit the product name, URL and a brief
description at Submissions at slipstick.
Interested in advertising your product in Exchange Messaging
Outlook or on slipstick.com? Contact our
Advertising Department
for more information.
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