Exchange Messaging Outlook Volume 15, Number 15

Using 64-bit "Fax and Scan" with Outlook Contacts

I've had a couple of queries this week relating to the Fax and Scan program in Windows: Users with 64-bit Windows are unable to select a fax recipient from the Outlook or BCM address book.

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Outlook 2010 Group Scheduler

Earlier versions of Outlook had a group calendar window that was separate from Outlook so you could keep a group schedule visible while working in outlook and other applications. The group calendar was changed in Outlook 2010. Rather than having a separate list of groups that you can display in a scheduler-like window when needed, groups are listed in the navigation pane with all of your calendars. You can collapse the groups to hide the members and check the group to select all, but I feel the old dialog was cleaner.

You have two options:

Right click on a calendar and choose open in new window, then select the group you want to display. You can close the navigation pane on that window and switch to the new schedule view if desired, but its not nearly as good as the old group schedules.

Or select the group in the navigation pane then New meeting, New meeting with all. This will open a new meeting with all of the selected members listed - the scheduler page gives you a view similar to the old group schedules.

Sharing Distribution Lists

A recent visitor had this question: Can you help me understand why distribution list sharing is so problematic? We have a user who shared out their dl to a group. When the members of the group attempted to open the distribution list, internal and external recipients, they would receive an error, 'invalid contact would you like to delete, fix'. I noticed if you click cancel, it drops you back to the dl and the icon before the contact changes.

When you select contacts as members of a distribution list, you're adding pointers to the contacts, not the actual contact. When a DL is shared, its looking for the contact in a specific path and the path changes when opened from another mailbox. The icon change from the Contact icon to a rolodex style address card indicates the link to the contact is broken. You won't be able to use the Update button to update those contact's addresses.

While we're on the subject of distribution lists, when you update a DL, you need to delete the DL from the autocomplete list, otherwise the old version of the DL will be used. Delete it from the autocomplete cache then select the updated DL from your Address book.

Opening XML files in Outlook

A user had a problem opening xml attachments they received by email. Double clicking on the xml attachment in Outlook 2007 always returns an error: Access is denied. Error processing resource. file:///C:/path/filename.xsl. This file does exist in that path on the computer. I found a KB article #303487 that says to save the XML to the hard drive before opening, but we get a lot of xml attachments and that takes too long. Do you have any ideas?

Sure. Because Internet Explorer can't load .xml files from the Temporary Internet Files folder and Outlook uses the Temp Internet Files folder for attachments, you're prevented from opening the attachment. If you move the securetemp folder out of Temp Internet files, you won't be prevented from opening it. (Instructions to move the secure temp folder are at http://www.slipstick.com/outlook/securetemp.htm)

"XML Page Cannot Be Displayed" Error Message When You Open An XML File Attachment in E-Mail
http://support.microsoft.com/kb/303487