Exchange Messaging Outlook Volume 15, Number 13

Outlook 2010: Deleting an occurrence deletes the series

An Outlook user reports the following bug in Outlook 2010 against Exchange server (any version).

"I am using Outlook 2010. When I delete an occurrence of an item from a public folder calendar, the entire series is removed.

The steps I follow to reproduce this are: right click on calendar item, select delete, then select delete occurrence. When I open the occurrence and then select delete and delete this occurrence, then the item deletes correctly.

This behavior only happens on the public calendar. If I do this on my personal calendar, it works fine."

The user who reported this has an Exchange 2003 account and I repro'd it against Exchange 2007 and Exchange 2010. Work around: open the recurring item when you want to delete an occurrence.

Using a Shared Mailbox's Sent and Deleted Items Folders

Delegates of shared accounts who can send mail on behalf of and have full control of all the folders in the shared account can save sent items and deleted items in the mailbox owner's folders. For deleted items, you can control where deleted items go in Outlook 2000 and up by editing a registry key.

Read complete article... Sending Email from a Secondary Exchange Mailbox

Exchange Quick Tip: Which database is the user in?

This simple CMDLET will show you which database the users mailbox is in.

Get-mailbox -identity username | fl database

The result will look like this:
Database : Mailbox Database 1809052085

Default Reminder for Calendars

An Outlook user asked about reminders and secondary calendars recently: "I have a secondary calendar in my Exchange email account. When I was using Outlook 2003, I created the calendar and by default any "all day events" were scheduled with NO reminder. This was perfect, as I don't want to be reminders for the events on this calendar.

We are now using Outlook 2010 and the default reminder for all day events in the secondary defaults to 18 hours. How do I change this? "

This change in behavior is the result of a popular request: reminders from all calendar folders. Only shared or public folder calendars won't have a reminder set by default in Outlook 2007 or 2010. You can't change it or turn off reminders for a specific folder.