RSSExchange Messaging Outlook Volume 14, Number 40
Today's Highlights:
OWA: Can't Reply or Forward
We're seeing a resurgence of complaints from
users with new computers who are trying to use
OWA. They can read email but can't reply or
forward because the message body has a red x in
it.
This is a really old problem that should have
been addressed years ago by the administrator.
The problem occurs because the dhtml text editor
control used by OWA is not supported in Vista
/Windows 7 and the Exchange administrators aren't
patching the servers in a timely manner. There is
a hotfix the administrator needs install on the
Exchange server that will fix this problem. The
hotfix installs a new editor for Internet
Explorer which uses an iframe instead of an
ActiveX control.
For more information and links to the necessary
hotfixes for Exchange 2000 and 2003, see
http://support.microsoft.com/default.aspx/kb/911829
Outlook 2010's Large Message Size
As many beta users have discovered, Outlook 2010
sometimes creates huge messages. This is a bug
and is usually only a problem when using bulleted
and numbered lists.
While using plain text format will solve the
problem, formatted text is usually easier to
read, especially when using bulleted lists.
Restarting Outlook occasionally will help to
reduce the message sizes. Turning off Use
Cascading Style Sheets (CSS) for appearance of
messages under Outlook Options, Mail, Message
Formats may also help.
Like other annoying bugs, this is "fixed in a
later build".
Office Assistant Error in Windows 7
I’ve had a few questions about Outlook 2003 on
Windows 7 that result in an Agent error: “The
Office Assistant requires Microsoft Agent 2.0 or
later versions. This product is available in the
Office System Pack.”
Since Agent is not included in Windows 7, anyone
who tries to use the Office Assistant will
receive this error. The solution is to not use
the Office Assistant.
Microsoft has released a hotfix which provides
support for Merlin in Windows 7:
Microsoft Agent-enabled programs may not work in
Windows 7
http://support.microsoft.com/kb/969168
Outlook Quick Tip: Safe Mode
There are two ways to go into Safe mode: you can
Ctrl + click on your Outlook shortcut or type
outlook.exe /safe into the Start search field or
Run command. (Use Windows key + R to open the Run
command).
Additional Safe switches you can use with Outlook
2003 and up are:
/safe:1 Starts Outlook with the Reading Pane off.
Outlook 2003 and up
/safe:2 Starts Outlook without checking mail at
startup. Outlook 2003 only.
/safe:3 Starts Outlook with extensions turned
off, but listed in the Add-In Manager. Outlook
2003 and up.
/safe:4 Starts Outlook without loading Outcmd.dat
(customized toolbars) and *.fav file. Outlook
2003 only
February poll: How many accounts do you have in Outlook?
I have a new poll up at slipstick.com. This month
I’m interested in knowing how many email accounts
are in your main Outlook profile. Early responses
have surprising number of people with more than
10 accounts in their profile.
How many email accounts are in your main Outlook
profile?
http://forums.slipstick.com/showthread.php?t=36602
What version of Exchange Server do you use?
http://forums.slipstick.com/showthread.php?t=33803
New Exchange KB Articles
You cannot remove the OWA
virtual directory from IIS 7 on an Exchange
Server 2007 server
http://support.microsoft.com/?kbid=978775
After you install Exchange Server 2007 CCR
Service Pack 2, the Exchange Management Console
displays an error: "Warning: The server
administrator '<CCR_node>' not a member of the
Exchange View-Only Administrators"
http://support.microsoft.com/?kbid=975807
You cannot enable the Exchange Server 2007
mailbox of a copied user account when the server
that the template user account locates on does
not exist
http://support.microsoft.com/?kbid=978015
Event ID: 1035 is logged when some e-mail
messages are stuck in a remote delivery queue in
a Microsoft Exchange Server 2007 environment or
in a Microsoft Exchange Server 2010 environment
http://support.microsoft.com/?kbid=979174
New Outlook KB Articles
How to remove and reset the
Live Meeting Outlook Add-In
http://support.microsoft.com/?kbid=2014950
A canceled meeting is still displayed in a
manager's calendar in Office Outlook 2007
http://support.microsoft.com/?kbid=977231
Other Resources
Update Rollup 2 for
Exchange Server 2007 Service Pack 2 (KB 972076)
http://www.microsoft.com/downloads/details.aspx?FamilyID=fa83be11-9d5e-47bc-9a51-a10986f22928&displaylang=en
