Exchange Messaging Outlook Volume 14, Number 38

Issue Date January 21 2010 «  Previous Issue | Next Issue  »
This issue is sponsored by Sherpa Software

Today's Highlights:

 
 

Beware of Beta Software Pitfalls

Using beta software with existing data always generates a caution to back up data and not use the beta on production systems. Most people ignore this advice and most of the time there is no harm, no foul.

Occasionally there will be problems – a major problem for Outlook 2010 users is the inability to sync with Smartphones. Outlook 2010 64-bit won't sync with any phone, while the 32-bit version works with ActiveSync but not BlackBerry Desktop Manager or iTunes. Data is not compromised but if syncing with a device is important, don't use the beta software. If you have add-ins you can't live without, don't use the beta software before confirming the add-ins you need work with Outlook 2010.

Brian Tillman, Outlook MVP noticed a problem sharing a PST between two versions of Outlook and syncing with a PDA:

"A caution in using a PST with both Outlook 2010 and an earlier version

I have a dual boot PC at home. One partition uses Windows XP and Outlook 2007, with a PST kept on a second drive. The other partition uses Windows 7 and Outlook 2010. I reference the same PST in that version of Outlook as well. This works fine within the two Outlooks until one tries to sync with a Windows Mobile 2003 PDA running "Microsoft Pocket PC Version 4.20.0". I sync the Windows XP/Outlook 2007 installation using ActiveSync and I also sync that same PDA with a Windows XP/Outlook 2003 system at work. I've been doing this literally for years, with, first, Outlook 2003 on the home system, then with Outlook 2007 beta, then the released version of Outlook 2007 with no problems, prior to accessing the PST from Outlook 2010 as well.

Since I started using the PST with both the Outlook 2007 installation and Outlook 2010, new calendar items added on the work PC in Outlook 2003 and synched with the PDA will not properly sync with Outlook 2007, stating that the form contains improper values. Non-calendar items sync fine. I conjecture that Outlook 2010 has altered the calendar records form in such a way that doesn't bother Outlook 2007, but does bother Pocket Outlook. I don't expect anyone to solve this problem - I'll probably solve it by giving each Outlook its own PST again - but I wanted people to know about it.
"

Exchange 2007 self-certificate

An administrator asks: "I'm trying to configure SSL for OWA 2007. When I try to access OWA via using https://mail.mydomain.com/owa, I receive an error message: Security Error: Domain Name Mismatch"

This means the certificate you created does not have the correct domain name. To make it easier to get the domain configured correctly, you can use the wizard at Digicert to generate the cmdlet you need to create the correct certificate.

Paste the resulting cmdlet into the Exchange management shell and press Enter to create the CSR which you'll use to request the certificate. If you have your own certificate server issue the certificate, external users will need to install the Root CA to prevent this error. Purchasing a public certificate will eliminate the error as well.

Digicert Wizard
https://www.digicert.com/easy-csr/exchange2007.htm 

Outlook 2010 & Windows7 New Mail Notifications

When Outlook 2010 is installed on Windows 7, users won’t see a separate new mail icon. With large icons on the Windows taskbar, the Outlook button displays an envelope both when small icons are used on the Windows taskbar, users aren't alerted to new mail.

I don't miss the envelope - alerts are distracting and kill productivity. It's better to use Rules to trigger desktop alerts for important messages and check for new mail periodically, such as at the top of every hour.

Screenshots of the buttons are at:
The New Mail icon is missing in Windows 7
http://www.slipstick.com/outlook/ol2010/new_mail_icon.asp

New Exchange KB Articles

Users cannot use Outlook Anywhere to open a shared mailbox that was moved to Exchange Server 2010
http://support.microsoft.com/?kbid=977968

New Outlook KB Articles

A canceled meeting is displayed unexpectedly in a manager's calendar in Office Outlook 2007
http://support.microsoft.com/?kbid=977231

Other Resources

Moving Outlook to a New Computer
http://www.slipstick.com/config/move_outlook.asp
Step by step instructions for users moving Outlook data to a new computer.

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Updated Sunday June 19 2011

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