RSSExchange Messaging Outlook Volume 14, Number 33
Today's Highlights:
Enabling Out of Office in Exchange 2010
An administrator needed help after installing
Exchange 2010. "The install went smoothly, or so
I thought. Once we started using it, problems
surfaced. Out of Office doesn't work. When you
try to open it, it returns an error "Your Out of
Office settings cannot be displayed, because the
server is currently unavailable. try again
later." When I attempt to download the offline
address book, I get a synchronization error:
"Task ‘username@domain.com’ reported error
(0x8004010f) : ‘The operation failed. An object
cannot be found.’ A server (URL) could not be
located." I'm not sure if its related, but
setting up new profiles in Outlook often results
in "The connection to Microsoft Exchange is
unavailable. Outlook must be online or connected
to complete this action." Autodiscover services
are configured, Outlook Anywhere is enabled and
properly configured per TechNet so I don't think
that is the problem."
Using Exchange Management Shell, check the URLs
assigned to the web service virtual directory
using this command:
Get-webservicesvirtualdirectory | fl
identity,internalurl,externalurl
If the server is configured correctly, the
command returns results similar to the following,
with URLs in both the InternalUrl and ExternalUrl
fields.
Identity : Server_name\EWS (Default Web Site)
InternalUrl :
https://server_name.your_domain.com/EWS/Exchange.asmx
ExternalUrl : https://owa.your_domain.com
The EWS service is the web service that allows
access to the OOF and if either URL is missing or
incorrect, OOF will fail and other services may
not work as expected. If the external URL is
missing, set it using the following command (all
one line):
Set-WebServicesVirtualDirectory -Identity
"Server\EWS (Default Web Site)" -InternalURL
https://server_name.your_domain.com/EWS/Exchange.asmx
-ExternalURL https://owa.your_domain.com -BasicAuthentication:$true
Get-WebServicesVirtualDirectory and Set-WebServicesVirtualDirectory
on TechNet (Exchange 2010)
http://technet.microsoft.com/en-us/library/aa998810(EXCHG.140).aspx
http://technet.microsoft.com/en-us/library/aa997233(EXCHG.140).aspx
Saving Credentials
A user had this question "When i enter my
Exchange 2007 credentials and click the
"Remember" checkbox, the credentials are not
remembered. I need to type them in every time I
restart Outlook. Is there a fix for this bug?"
Yes, there is a fix, but it's security issue, not
a bug. IE's Integrated security option and
Trusted zones play a part.
This problem bugged me for months too, until I
discovered adding the domain to the Trusted or
Intranet zone will allow Outlook (and SharePoint
sites) to remember passwords. I normally use the
Internet zone for all sites, in part because I
use several different computers and managing
trusted site lists is worse than the security
limitations. Firefox wasn't annoying but one web
part didn't work in it so I was stuck in IE part
of the time. After I added the SharePoint site to
the Intranet zone, I noticed the SharePoint
password saved, so I tried it with my Exchange
domain and it worked. I'm much happier now.
Help! My unread mail is marked as read
When users complain about mail in their
Exchange mailbox being marked as read without the
user actually reading it, it usually means
they're using a handheld device to check their
email account. When the device uses POP3 to check
for new mail, all new messages downloaded will be
marked as read on the server.
Blackberry users (not using BES) can avoid having
their mail marked as read by connecting through
OWA. If the account is set to wireless reconcile
on the device, messages will be marked read on
the server when they are read on the device. If
reconciliation is disabled in Email Options on
the Blackberry, messages read on the Blackberry
will not be marked as read in Outlook.
For instructions, see "Associate a Microsoft
Outlook Web Access email account with a
BlackBerry Internet Service account" at
http://na.blackberry.com/eng/support/software/internet.jsp
Note: while it is possible for mail to be marked
as read in the preview pane just by selecting a
message, only the currently selected message
would be affected, not all messages. This setting
can be changed in Tools, Options, Other tab,
Preview (or Reading) Pane. Disable the setting
for Mark after viewing for xx seconds.
Windows 64bit and previewing PDF files
Outlook's attachment preview is a favorite
feature of Outlook 2007/2010. It allows many
different attachment types to be viewed in the
reading pane, making users more productive.
However, the PDF preview doesn't work in 64-bit
Windows, due to issues with the preview handlers.
There is a registry hack available that fixes the
problem.
See 'Adobe PDF preview handler 64-bit fix' for
the registry key that needs changed.
http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html
Note that this fixes PDF preview in Outlook 2007
and Outlook 2010 (32bit). This won't restore PDF
preview in Outlook 2010 64 bit.
Increasing the RuleQuota in Exchange 2007/2010
In previous versions of Exchange Server, the
mailbox rules limit is only 32kb. Exchange 2007
and 2010 raise the 32 KB rules limit to 64 KB by
default, with the ability to increase it to
256KB. Use the set-mailbox cmdlet and the
RulesQuota parameter to change the limit.
To check the current limit for a user, open
Exchange Management Shell and run
get-mailbox username| select name,rulesquota
To set the rulesquota, run this cmdlet:
set-mailbox username -rulesquota:256KB
If users still hit the rules limit, they need to
review their rules to see if any can be combined
or shortened. The use of search folders or custom
views may be able to reduce the number of rules
in use.
New Exchange KB Articles
A new download method is
available for HTTP offline address books on
Exchange Server 2007 servers that has the Client
Access Server role installed
http://support.microsoft.com/?kbid=972272
A Public Folder Hierarchy replication fails, and
then event errors 3079 and 9669 occur in Exchange
Server 2007
http://support.microsoft.com/?kbid=969487
A transport rule is not applied to MDNs in
Exchange Server 2007
http://support.microsoft.com/?kbid=972115
After you synchronize your mobile device to work
with an Exchange Server 2007 server, the
synchronization time and the request time are
shown in UTC
http://support.microsoft.com/?kbid=971641
An error message occurs when you run the "Isinteg"
command on a newly created Exchange 2007 database
http://support.microsoft.com/?kbid=941775
E-mail messages are blocked at the local delivery
queue in an Exchange Server 2007 Service Pack 2
environment if a user has Outlook client-side
rules totaling more than 32 kilobytes (KB)
http://support.microsoft.com/?kbid=958617
E-mail messages are queued when you use the DNS
round robin feature on multiple Exchange Server
2007 hub servers
http://support.microsoft.com/?kbid=969046
E-mail messages from certain external domains
that have several recipients only have one
archived copy instead of several archived copies
after you enable the BCC Journaling feature on an
Exchange Server 2003 server
http://support.microsoft.com/?kbid=971660
Error message in Exchange Management Shell in
Microsoft Exchange Server 2007 when you run the
"new-dynamicdistributiongroup" command: “You must
provide a value expression on the right-hand side
of the '-and' operator.”
http://support.microsoft.com/?kbid=973490
Error message when you save a filter as default
in the Exchange Management Console (EMC) and then
restart the EMC: "The search filter is invalid"
http://support.microsoft.com/?kbid=972426
Event ID 4011 is logged when you query free/busy
data for external contacts in Exchange Server
2007
http://support.microsoft.com/?kbid=972514
Message delivery times are stamped with the
current date and time when Exchange Server 2007
users submit messages by using an IMAP4 client
and the APPEND command
http://support.microsoft.com/?kbid=973253
Outlook Web Access (OWA) removes the Calendar
items for a recurring meeting when you delete the
meeting request from the Deleted items folder in
Exchange Server 2007
http://support.microsoft.com/?kbid=972473
Recipients cannot see the attendee entry for
Domino Room resource after an Exchange Server
2007 user sends a meeting request that includes a
Domino room resource to the recipient
http://support.microsoft.com/?kbid=974010
Several tools in Toolbox center are not loaded
after applying Exchange 2007 SP2 RU1
http://support.microsoft.com/?kbid=2009162
The "Display sender’s name on messages" option in
the Exchange Management Console of Exchange
Server 2007 does not work for Message Delivery
Notifications (MDNs) that are to remote domains
http://support.microsoft.com/?kbid=972172
The abbreviation sequence is incorrect when an
Outlook Web Access Light user checks the calendar
in Weekly view after the user sets the language
to "Basque" in Exchange Server 2007 Service Pack
2
http://support.microsoft.com/?kbid=974242
The Edge Transport server's transport process
fails during an e-mail address rewrite on an
Exchange Server 2007 server
http://support.microsoft.com/?kbid=973293
The IMAP service crashes and event error 4999
occurs on a computer that is running Exchange
Server 2007
http://support.microsoft.com/?kbid=971431
The IMAP4 service crashes, and then event error
4999 occurs on a computer that is running
Exchange Server 2007
http://support.microsoft.com/?kbid=970118
The Microsoft Exchange Information Store service
crashes during move-mailbox operations and event
error 4999 occurs in Exchange Server 2007
http://support.microsoft.com/?kbid=972103
The storage limit does not affect the managed
custom folder if you copy messages into this
folder by using Outlook Web Access (OWA)
http://support.microsoft.com/?kbid=971857
The User account is not logged in Event ID 566
after the user makes changes to a mailbox
http://support.microsoft.com/?kbid=967174
The whole calendar view is broken and an error
message is returned when you view an exception
occurrence of a private recurring meeting in OWA
http://support.microsoft.com/?kbid=974640
The wrong attendee is removed in Scheduling
Assistant when you remove attendees from a
meeting request in Outlook Web Access server
light version
http://support.microsoft.com/?kbid=973190
Update of Private status in a meeting request is
not reflected in an Exchange Server 2007
environment
http://support.microsoft.com/?kbid=972278
When an Exchange Server 2007 user sends a meeting
request to external recipients with the Reminder
turned off, the default 15 minute Reminder pop-up
window still appears
http://support.microsoft.com/?kbid=973761
When you install an Exchange Server 2007 update
rollup by using a user account that has no
Exchange Server Administrator permissions, the
installation program fails
http://support.microsoft.com/?kbid=970104
You cannot view a clear-signed e-mail message in
Exchange Server 2007 SP2 when you open the
message by using a non-MAPI client
http://support.microsoft.com/?kbid=972357
New Outlook KB Articles
Sample Outlook macros to
delete or move items in bulk
http://support.microsoft.com/?kbid=2008840
The "Send via E-mail" option is unavailable for
calendars that are shared with you in Office
Outlook 2007
http://support.microsoft.com/?kbid=975920
