Using "Boilerplate text" Templates
Many users who need to send out a standard reply
on a regular basis save a copy to Drafts then try
to figure out ways to reuse the draft. While this
is not the best method for reusing boiler plate
messages, if you choose to do it this way, copy
the draft (select it, Ctrl+C, S) and use the
copy. You could also use Autotext (Quick Parts in
2007) to insert blocks of text. However, as easy
to create a template and they work well for
larger blocks of text.
Many people don't like to use templates because
it takes too many steps to get to the template:
Tools, Forms, Choose Forms, Look in User
Templates. It doesn't have to be that hard--you
can store the templates in Outlook so the
templates are always handy and always with you
(when you use Exchange or copy the PST to a new
computer). You can also open simple boiler plate
type templates with a double click directly from
the Windows file system but more complex
templates, with custom fields and properties need
to be opened using the Tools, Forms menu to work
properly. Outlook will warn you if this is the
case.
To use Templates: Create the message - in Outlook
2003 and older you need to use the Outlook editor
or choose Actions, New message using Outlook in
order to save as a template. Save it using the
File, Save as menu and select template file type
(*.oft). This will default to the template
location, usually a folder deep in your file
system (in Vista, its C:\Users\user\AppData\Roaming\Microsoft\Templates\)
. Change this to My Documents or other location
that is easy to find and save. Open Windows
Explorer and locate the template then drag n'
drop it into a folder in Outlook. You can drop it
in Drafts or create a Template folder. I like to
use one called .Template - the dot puts it at the
top of my folder list so I can find it quickly.
Another option is publishing forms to any folder
in Outlook. When you do this, the form is listed
on the Actions menu when you are in that folder.
To use this method, look on Tools, Forms, Publish
this form as and select a folder (in Outlook
2007, show the Developer tab to see Publish.)
There are some issues with published forms and
unless there is code used in the form (which
requires publishing) or you use Exchange's
organization forms library, a template is
recommended.
If you prefer to use a tool to insert boilerplate
text, the following utilities offer hotkey
insertion. Additional utilities are listed at
http://www.slipstick.com/addins/mail_compose.asp
Quick Text Hotkeys Add-In
http://www.sperrysoftware.com/Outlook/Quick-Text-Hotkeys.asp
ActiveWords (Windows utility)
http://www.activewords.com/
Email Templates
http://www.emailtemplates.com/
Compress Fri/Sat into one Calendar cell
Every now and again someone asks how to compress
Fri/Sat into a "weekend" in Outlook's Monthly
calendar or the Week calendar. This is often
someone who doesn't work a normal Monday to
Friday work week and wants their calendar to
match their work week.
Yes, it is possible, if you have right-to-left
language support installed in Windows. (Control
panel, Regional and Language settings). Once you
do this, go to Tools, Options, Calendar Options
and set the work days in Outlook to
Sunday-Thursday and the start of the week to
Sunday. You can use this method to compress any
two days as a "weekend" by changing the first day
of the week and checking the first 5 days as your
work days.
This works in any version of Outlook except
Outlook 2007, which doesn't support compressed
weekends or the Week calendar.
Office Suite Licensing Reminder
This time of year we see a lot of ads for special
deals on Microsoft Office suites. If you're using
Office for business proposes, you need the
Standard, Professional or Ultimate suite, or
individual applications. The Home and Student
suite and "Ultimate steal" pricing is for student
and non-commercial use only.
Although the Home and Student version does not
include Outlook, it is a good deal for families
with multiple computers, as it offers three
non-commercial user licenses for the household.
Through the Ultimate Steal promotion, qualified
college students can purchase Office 2007
Ultimate for $60 or Vista Ultimate for $65 (US
prices). For more information or to order, see
http://www.microsoft.com/student/discounts/theultimatesteal-us/default.aspx
When you try to access
Outlook Web Access, the Store.exe process stops
responding, and event IDs 7031 and 1000 are
logged in Exchange Server 2003
http://support.microsoft.com/?kbid=959254
A POP3 virtual server instance does not come
online in an Exchange Server 2003 cluster
scenario
http://support.microsoft.com/?kbid=959265
Event ID 1000 and event ID 9659 messages are
logged after you add the AdditinalSafeURLScheme
registry entry to an Exchange Server 2003 server
http://support.microsoft.com/?kbid=957475
E-mail messages are blocked after you set the
value of the FIPSAlgorithmPolicy registry entry
to "1" on a server that is running Exchange
Server 2003
http://support.microsoft.com/?kbid=957047
When you use a CDO-based application to manage
calendar items in Exchange Server 2003, the
application crashes intermittently
http://support.microsoft.com/?kbid=957213
A meeting update does not appear in Outlook Web
Access after a meeting organizer updates the time
of one meeting occurrence in an Exchange Server
2003 environment
http://support.microsoft.com/?kbid=959860
When multiple MAPI processes are running from
different Windows sessions on an Exchange Server
2003 computer, some of these processes stop
receiving notifications, and event ID 1000 is
logged
http://support.microsoft.com/?kbid=957598
Error message if you use the
NON_CONTENT_INDEXED_SEARCH flag in an MAPI-based
application: "Error :0x80040106
MAPI_E_UNKNOWN_FLAGS"
http://support.microsoft.com/?kbid=957593
Exchange Server 2003 users in one child domain
cannot access shared resources from another child
domain in the same Active Directory forest
http://support.microsoft.com/?kbid=959264
Reminders for meeting requests reappear in
Outlook after users synchronize meeting requests
by using a mobile device and Exchange ActiveSync
in Exchange Server 2003
http://support.microsoft.com/?kbid=957208
Unified Messaging does not handle the diversion
header correctly in Exchange Server 2007 Service
Pack 1
http://support.microsoft.com/?kbid=949968
The W3wp.exe process may crash on an Exchange
2007 CAS server after you use Entourage to send a
message that is larger than 48 KB
http://support.microsoft.com/?kbid=956319
A VSS backup application causes the Information
Store service to crash repeatedly on an Exchange
2007 Service Pack 1-based server
http://support.microsoft.com/?kbid=955429
Exchange Server 2007 Update Rollup 3 does not
update the Outlook Web Access Logon.aspx file
after you modify the file
http://support.microsoft.com/?kbid=956582
Event ID 800 does not include the user name of
users who ran the Get-MessageTrackingLog command
in an Exchange 2007 environment
http://support.microsoft.com/?kbid=949722
A sender receives an NDR from the Exchange 2007
server when the sender submits a private message
by using an SMTP server
http://support.microsoft.com/?kbid=955946
Exchange Management Shell crashes (stops
responding), and Event ID 1000 is logged when you
perform a cross-forest migration from Exchange
Server 2003 to Exchange Server 2007 SP1
http://support.microsoft.com/?kbid=949895
An exception occurs in Exchange Management
Console when you preview AddressList in an
Exchange Server 2007 environment
http://support.microsoft.com/?kbid=951267
Description of Update Rollup 5 for Exchange
Server 2007 Service Pack 1
http://support.microsoft.com/?kbid=953467
Event ID 12800 is logged on an Exchange
2007-based server: "Message processing failed
because there is not enough available memory
(8007000E-82000387)"
http://support.microsoft.com/?kbid=952097
Event ID 10 messages fill up the Application log
on an Exchange 2007 CAS server if an Exchange
Server 2003 mailbox owner makes an Exchange Web
Service call
http://support.microsoft.com/?kbid=955599
The W3wp.exe process intermittently stops
responding and Event ID 1000 is logged in
Exchange Server 2007 Service Pack 1
http://support.microsoft.com/?kbid=956613
Exchange 2007 users cannot send e-mail messages
to a mail-enabled public folder in a mixed
Exchange 2003 and Exchange 2007 environment
http://support.microsoft.com/?kbid=949901
The last character of a user's Chinese display
name is truncated in the Offline Address Book on
an Exchange 2007 server
http://support.microsoft.com/?kbid=956199
Event ID 1032 is not logged in the Application
log when users send e-mail messages while they
are logged on to Outlook Web Access as another
user in Exchange 2007
http://support.microsoft.com/?kbid=956573
The OAB generation is unsuccessful and Event IDs
9328 and 9373 are logged in the Application log
in a Windows Server 2008-based Exchange 2007
Single-Copy cluster environment
http://support.microsoft.com/?kbid=957978
An Exchange 2007 room mailbox stops processing
requests after the resource booking assistant
receives a delegated meeting request from an
Exchange 2003 user
http://support.microsoft.com/?kbid=954810
Japanese DBCS characters are corrupted when you
reply to a message or forward a message in an
Exchange Server 2007 SP1 environment
http://support.microsoft.com/?kbid=952583
You cannot add a Mail User or a Mail Contact to
the Safe Senders list in Exchange 2007 by using
OWA Client
http://support.microsoft.com/?kbid=954887
The start time and the end time of a meeting
request are incorrect when a delegate uses
Exchange Web Service to send the request in an
Exchange 2007 environment
http://support.microsoft.com/?kbid=955460
The received time and date of IMAP messages are
changed to the time of migration after you
migrate mailboxes to an Exchange 2007 Service
Pack 1-based server
http://support.microsoft.com/?kbid=951273
Exchange 2007 CAS cannot copy the OAB from the
OAB share on Windows Server 2008-based Exchange
2007 CCR clusters
http://support.microsoft.com/?kbid=954197
The reseed process is unsuccessful on the CCR
passive node after you restore one full backup
and two or more differential backups to the CCR
active node
http://support.microsoft.com/?kbid=957137
Meeting requests from external senders are
displayed as Busy instead of Tentative in an
Exchange 2007 environment
http://support.microsoft.com/?kbid=955480
Exchange System Manager stops responding when you
expand public folders on a server that is running
Exchange Server 2003
http://support.microsoft.com/?kbid=957042
The worker process for Exchange ActiveSync
crashes when end-users try to synchronize their
third-party devices with an Exchange Server 2003
server
http://support.microsoft.com/?kbid=957191
A hotfix is available to
enable the Internet Message Access Protocol
(IMAP) messages to use INTERNALDATE as the
delivery date of the message in Outlook 2007
http://support.microsoft.com/?kbid=957418
Description of the Outlook 2002 hotfix package:
September 10, 2008
http://support.microsoft.com/?kbid=956642
After you install the Live Meeting Conferencing
Add-in for Outlook, Outlook 2002 may stop
responding when you add the Advanced Toolbar.
Outlook 2007 MAPI
Reference
http://msdn.microsoft.com/en-us/library/cc765775.aspx
MSDN’s Outlook 2007 Messaging API (MAPI)
Reference guide provides the messaging
architecture for Outlook 2007. MAPI for Outlook
2007 provides a set of classes, interfaces,
functions, and other data types to facilitate the
development of Outlook 2007 messaging
applications.