Exchange Messaging Outlook
Volume 13, Number 13

Issue Date July 31 2008

This issue sponsored by: Sperry Software

Today's highlights:

Regular features:

 

 

Help! I lost my contacts

A recent college grad asks "For the last 3 years, I’ve been using outlook 2003 on my computer to access my gmail account, and my school email account through their VPN. I have 3 years worth of personal contacts and recurring calendar items, etc., but when I split the school account from my outlook, all of my contacts and calendar items went with it. Now I can only access them online through the school’s Outlook Exchange option. My access to will expire shortly as I’ve recently graduated. How do I get them all into my desktop outlook program?"

You'll need to restore the school's account to Outlook, either by creating a new profile or using System Restore to revert to a time period before you removed the profile. As long as you used cache mode with the account, you only need to be able to open the profile, not connect the Exchange server.

After you open Outlook with the Exchange profile, either export the contents of the mailbox to a PST or add a PST to the profile and move the contents of your mailbox to it. When you are finished, remove the Exchange account from your profile.

If you no longer have access to the Exchange server or too much time has passed for system restore, you may be out of luck. If you used cached or offline mode, there are a few tools that can recover data from an orphaned OST, see http://www.slipstick.com/problems/repair2gbpst.asp#tools for the list.

For those who will be facing a similar situation in the future, export or move the contents of the mailbox to a PST before you remove the Exchange profile from your Outlook.

Thinking Outside the Box

Not too long ago I was accused of always saying "No, it can't be done" every time someone asked how to do something in Outlook. Ignoring the fact that No was the appropriate answer to the questions, I started looking for questions where "Sure you can do it" would be an appropriate response.

I want to create a distribution list from the Inbox emails. Many of these emails will not ever be in my Contacts. How do I add people's emails to a selected Distribution lists directly from the Inbox and NOT have them in my Contacts?

Well, you could copy the address from each message and paste them into the DL.

Unfortunately this copy and paste method is not practical for more than a handful of addresses. Other users might take the easy way out add them to Contacts, either by right clicking or using one of several utilities that captures addresses and creates contacts. But you don't want or need them in contacts.

Fortunately, there are two more options: a Outlook add-in or copy and paste using one of my favorite Outlook capabilities that is often overlooked: the ability to copy and paste view data to other applications. While an add-in is cost effective if you do this often, the manual method is fast and easy for a one-time deal.

First, unless you need the addresses from all of the messages in your Inbox, you'll want to separate the messages you need the addresses from, from the ones you don't need. If there are keywords or categories that you can search on, leave them in the Inbox and create a Search folder or custom view, otherwise you'll need to move them to a new folder.

Next, create a custom view that displays only the email address of the sender. Since Outlook doesn't include a sender's email address field, you'll need to install a Form Setup file (*.CFG) that exposes the sender's address. Download it from http://www.slipstick.com/exs/customfields.htm and install it.

Once the form is installed, create a view that contains only the email address field, either by making a new custom view or editing the current view. If you edit the current view, reset it after you collect the addresses..

Finally, copy the addresses and paste into the Select Members, Members field of the DL form and save the DL. If you need help with this task, see the following articles.
http://www.outlook-tips.net/howto/copy_data.htm 
http://www.outlook-tips.net/archives/2004/20041105.htm 

If you do this frequently, there are add-ins that make the process even easier, including Sperry Software's Distribution List Manager. See Microsoft Outlook and Exchange Distribution Lists and Data Entry and Updating Tools for Outlook for distribution list and contact tools.

Hotmail and the Outlook Connector

If you have a Hotmail/MSN/Live account and the Outlook connector stops collecting new mail you’ll need to download the beta version of the connector.

I have an Outlook Live account and I’m not sure which irritates me more: that the released version of the connector just stopped working for paid subscribers or that the beta wasn’t pushed down as an update since it’s the only way to get the mail into Outlook.

Outlook Connector Beta download
http://www.microsoft.com/downloads/details.aspx?FamilyID=9A2279B1-DF0A-46E1-AA93-7D4870871ECF 

If you have a free Hotmail/MSN/Live account the new connector allows calendar syncing and sharing for everyone, not just users with paid accounts.

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New Utilities

GALHider
http://www.dummysoftware.com/galhider.html 
GALHider allows network administrators to easily hide and show users in the Exchange Global Address List (GAL). GALHider is compatible with Windows 95/98/ME/NT/2000/XP/Server 2003.GALHider requires a network with Active Directory and Microsoft Exchange.

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Updated Utilities

Sync2 for Outlook
http://www.sync2.com/ 
Synchronize Microsoft Outlook data between multiple PCs using external USB device, shared network folder or FTP. Share and Sync Outlook Calendar folders with Google Calendar service.

About:Time for Exchange Server
http://www.eoptimize.com/exchange.htm 
Scheduling enhancement for Exchange to optimize resources by managing by activity (such as scheduling a series of interview rooms for an employment prospect's visit), balancing resource use, and accounting for travel times in building schedules. Uses Outlook or Outlook Web Access as the client. Also exposes scheduling information as XML Web Services for integration with Office and other applications.

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New Exchange Knowledge Base Articles

E-mail senders do not receive an indication that some messages have been held by Exchange Server 2003 until the SMTP service, the Microsoft Exchange Information Store service, or the Exchange server is restarted
http://support.microsoft.com/?kbid=950757 

Error message when you try to create a Public Folder database in Exchange Server 2007: “Exchange is unable to create a public folder tree”
http://support.microsoft.com/?kbid=954699 

Microsoft Outlook autodiscover issues while customer is in co-existence while using the same namespace
http://support.microsoft.com/?kbid=956297 

You are prompted for your credentials three times and you receive an error message when you use the Outlook Anywhere feature to connect to an Exchange Server 2007 Service Pack 1–based server that is running Windows Server 2008
http://support.microsoft.com/?kbid=950138 

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New Outlook Knowledge Base Articles

A hotfix is available that enables you to set up a home page for the Junk E-mail folder in Outlook 2007
http://support.microsoft.com/?kbid=953875 

Description of a hotfix that makes all e-mail attachments open in Read-only format in Outlook 2007
http://support.microsoft.com/?kbid=953621  

Error message when you use many mailboxes in Outlook 2007: "Cannot display the folder"
http://support.microsoft.com/?kbid=953807 

Microsoft Outlook autodiscover issues while customer is in co-existence while using the same namespace
http://support.microsoft.com/?kbid=956297 

The programmatic security settings cannot be configured successfully when you configure the Simple MAPI settings in Outlook 2007 by using the Group Policy object
http://support.microsoft.com/?kbid=953806 

When you try to print multiple copies of an e-mail message in Outlook 2007, all the copies of the e-mail message are stapled together
http://support.microsoft.com/?kbid=953808 

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