Exchange Messaging Outlook Volume 12, Number 9

Issue Date August 9, 2007 «  Previous Issue | Next Issue  »

 

Today's highlights:

Regular features:

 


Intelligent Message Filter Overview

by William Lefkovics

To provide Microsoft Exchange Server with some basic content filtering, Microsoft pulled from their wealth of experience with their spam-magnet known as Hotmail. Smartscreen technology is what they termed their set of algorithms developed to assess the probability that an email message was spam. With the goal of applying this heuristic filter technology across all email franchises at Microsoft, SmartScreen was first deployed within MSN8, Hotmail and Outlook in the form of the Junk Email Filter. The Exchange implementation of SmartScreen is called the Intelligent Message Filter (IMF).

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Outlook 2007 Calendar Annoyances

Outlook 2007 has a few new or missing features that annoy users. Here are six things that I'm frequently asked about.

Compressed Weekends
Because of issues with the new calendar overlay, the ability to compress weekends in the month view is gone. I can't say I'm sad because compressed weekends caused a lot of confusion near the end of any month if first day of the month feel on a weekend day. See 'Outlook displays the end of last month, not Today'  (http://www.slipstick.com/calendar/wrongdate.htm) for more information about this problem.

Week view
The Calendar module also lost another view - the Week view, also because of problems making it work with the overlay. Given a choice between these views and overlays, I'll take overlays every time.

Printing
As I've mentioned in the past, Outlook has never had good printing capabilities and Outlook 2007 is worse than the earlier versions, thanks to in part to a bug in calendar printing. It uses the Outlook printing engine for everything now so you can't use simple workarounds to access Word's or Internet Explorer's print engine. Fortunately, the Calendar Printing Assistant fixes many of the shortcomings. Now if we only had email and contact printing assistants: there are some third party printing tools available. See 'Calendar Printing Tools for Outlook' (http://www.slipstick.com/addins/calendar_print.asp) for the Calendar Printing Assistant and 'Mail Tools for Microsoft Outlook' (http://www.slipstick.com/addins/mail_tools.asp) for additional printing tools.

Remove calendars from Navigation pane
Outlook 2003 allows you to right click on a calendar in your My Calendars list and remove it from the list. It remains in your mailbox and is accessible from the folder list. Outlook 2007 removed this option and only allows you to delete the calendar, as in delete it from your mailbox. The behavior is the same for all folders in Outlook, but it seems like most people don't try to remove other folders from the view. The fix: move the folders to a new group on the navigation pane then collapse the group.

Reminder icons on appointments
In an attempt at making the views cleaner, the little reminder bell is gone in the Day/Week/Month view. You'll need to use a table view to see which appointments have a reminder.

Free Busy colors
Free/busy coloration is also different, with the blue "busy" bar missing from appointments. Appointments marked "free" have visible a white bar along the left edge, with tentative and out of office appointments displaying a hashed or purple bar. However, all day events identified as Busy and marked with a color category colorize the day, creating a patchwork of colors in the month view.

Free/Busy and Reminder Default Settings

A question was asked: Can you set the defaults for reminders and free/busy state to have one hour reminders and always be busy by default?

The default time for reminders on timed appointments can be changed. Look in Tools, Options, Preferences tab. All day events will always default to 18 hours and cannot be changed.

Free/Busy status does not have an option to set a default status, but in this case, it's not necessary since appointments default to Busy. If this isn't your experience, you aren't creating new appointment using the New button or by clicking on a time period in the day or week view. If you were, Busy would be the default. If you click on a date in the month grid, you're creating all day events which, by default, are always Free. Out-of-Office and Tentative need to be selected when you make the appointment.

If you need to change the Free/busy setting on several appointments you can use a Group by view to change all items at once. Add the 'Show time as' field to your view and group by it. Drag appointments between the groups to change their status.

Cloudmark Antispam Update Crashes Outlook

A bad file in a Cloudmark anti-spam tools update installed recently is causing Outlook to crash. Logs will show an error in NTDLL.DLL and you may have some installer errors.

If you are affected, you won't need to uninstall Cloudmark to fix the problem, you only need to download a file which contains the fix. See ttp://www.cloudmark.com/desktop/forum/viewtopic.php?t=1062 for more information

Other Resources

Office 2003 Service Pack 3 Administrative Template (ADM), OPAs, and Explain Text Update
http://www.microsoft.com/downloads/details.aspx?familyid=BA8BC720-EDC2-479B-B115-5ABB70B3F490
Included are updated Group Policy Administrative Template files, OPA files, and an updated Microsoft Excel workbook that lists the Administrative Template policy settings and OPA settings. The following updates are included: Policy settings that provide the ability to block file format settings to prevent users from opening or saving specific file types and file formats in Microsoft Office Excel 2003, Microsoft Office PowerPoint 2003, and Microsoft Office Word 2003. An updated Excel 2003 workbook (Office 2003 Group Policies.xls) that describes policy settings listed in the various Administrative Template and OPA files. It supports changes to the Office 2003 SP3 policy settings. This update replaces the previously available Office 2003 Service Pack 2 Administrative Template (ADM), OPAs, and Explain Text Update download.

Outlook 2007 Primary Interop Assembly Reference
http://msdn2.microsoft.com/en-us/library/bb187379.aspx
The Microsoft Office Outlook 2007 Primary Interop Assembly (PIA) Reference provides help for developing managed applications for Microsoft Office Outlook 2007. It extends the Outlook 2007 Developer Reference from the COM environment to the managed environment and focuses on how to use the PIA.

PDF spam - a step ahead of image spam
http://www.gfi.com/whitepapers/pdf-and-image-spam.pdf
This white paper, written by GFI, explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software. The latest tactic is to use the common PDF file format to send image spam. By using PDF attachments to send images instead of embedding them in the body of the email message, spammers have taken the cat-and-mouse game with anti-spam software developers to a new level. (Aug 9)

TechNet Events and Errors Message Center
http://support.microsoft.com/?kbid=939422
The TechNet "Events and Errors Message Center" offers detailed explanations, recommendations, and additional resources that apply to event IDs

New Exchange Knowledge Base Articles


An e-mail message is corrupted after the Disclaimer rule is enabled on an Exchange Server 2007-based server
http://support.microsoft.com/?kbid=935489

Error message when you synchronize a Windows Mobile 5.0-based device with Exchange 2003: "Active Sync encountered a problem on the server. Support code: 0x86000108"
http://support.microsoft.com/?kbid=937788

Error message when you try to access public folders in Exchange 2003: "Error ID number: c1030af3" or "HTTP/1.1 503 service unavailable"
http://support.microsoft.com/?kbid=938610

Error message when you try to install an Exchange 2007 mailbox role: "The Exchange server address list service failed to respond"
http://support.microsoft.com/?kbid=935636

Exchange 2003 is unable to convert .ics files to Outlook meeting items for multiple-event iCal files
http://support.microsoft.com/?kbid=925873

How to move Microsoft Search files and folders to a new partition on an Exchange Server 2003 cluster node
http://support.microsoft.com/?kbid=938445

The DAV:getcontenttype property is changed, and a .doc file loses some properties when you use Word 2007 to edit the .doc file on a shared drive M
http://support.microsoft.com/?kbid=939447

The Microsoft Exchange Information Store service in Exchange 2003 exits unexpectedly when some users log on to Outlook Web Access
http://support.microsoft.com/?kbid=938225

The Microsoft Exchange Information Store service stops unexpectedly, and event ID 7011 is logged in Exchange Server 2003
http://support.microsoft.com/?kbid=938673

You experience one or more issues in Exchange Server 2003 after the daylight saving time period for New Zealand changes in 2007
http://support.microsoft.com/?kbid=937653

New Outlook Knowledge Base Articles

A new feature is available that enables Outlook 2007 to use DNS Service Location (SRV) records to locate the Exchange Autodiscover service
http://support.microsoft.com/?kbid=940881

A shared folder is unexpectedly cached to the Offline Folder file in Outlook 2007
http://support.microsoft.com/?kbid=936247

Frequently asked questions about Outlook Connector beta
http://support.microsoft.com/?kbid=939894

How to deploy the "Always prompt for user name and password" setting for all users in Outlook 2003
http://support.microsoft.com/?kbid=940171

How to troubleshoot performance issues in Outlook 2007
http://support.microsoft.com/?kbid=940226

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