Exchange Messaging Outlook
Volume 11, Number 22

Issue Date: Feb 15 2007

   

Today's highlights:

Regular features:

 

Outlook on Vista

Naturally, Outlook 2007, the newest version of Outlook, works well on Vista. (It also works great on Windows XP, which seems to surprise many people; for some reason they thought Outlook 2007 required Vista.) Outlook 2003 works well on Vista too. Both Outlook 2003 and 2007 are fully supported on Vista and if any issues come up, Microsoft will offer public hotfixes or include the fix in future Service Packs.

We're seeing a number of complaints on the Microsoft newsgroups when Outlook 2000 or 2002 is installed on Vista. The issues we know about are listed below; there may be other problems that will come out as more people try to use these versions on Vista.

Outlook 2002 runs, but email account passwords are not saved. This is because Outlook used the protected storage interfaces to store passwords and these are no longer supported in Vista. After you enter the password during the first email check, Outlook will remember it until you close down Outlook. Unless Microsoft decides to create a publicly available hotfix to address this, you won't be able to save passwords. Since Outlook 2002 is outside of mainstream support this is unlikely to happen.

Tip: when you enter the password in Outlook 2002, the Send and Receive that brought up the password dialog may fail but future send and receives will work.
Leave Outlook open 24/7 to avoid entering it frequently.

I'm also seeing complaints that Outlook 2002 won't install because it requires IE4. I personally haven't seen that error on Vista, but saw it a few times trying to install Outlook 98 on computers with IE5 and IE6 installed. I don't know if the user is mistaken about the version they have or if it's unique to specific versions of Vista, I'm testing it on Vista Business.

Outlook 2000 in Internet Mail Only (IMO) mode fails because it uses the Windows Address Book ( wab.dll ). You can switch to Corporate/Workgroup mode, which seems to work fine, except the Startup dialog comes up each time you restart Outlook (click Next and work your way through the dialog), but with more extensive use, additional issues may come to light. If you are using Outlook 2000 for email because you need the calendar, it's probably well worth your time to try the Mail and Calendar applications included with Vista. Windows Mail is more secure than Outlook 2000 and includes anti-spam filtering. The Calendar application supports many of the features found in Outlook 2007's calendar, including calendar sharing and publishing. It makes a very nice calendar program for anyone who wants a calendar but doesn't need the power of Outlook.

I haven't tested Outlook 98 yet, but like Outlook 2000, IMO mode will not work because of the missing wab.dll. Corporate mode may work ok, but I recommend using Vista's Mail and Calendar programs instead - Outlook 98 is just too insecure.

I also haven't tested Outlook 97 on Vista yet, in part because the CD is in a box I haven't unpacked yet. It's hard to fathom someone using the latest, greatest Windows OS but keeping a 10 year old email application that wasn't very good to begin with. Because of the lack of features, bugs and sluggishness, it's highly recommended you either upgrade to Outlook 2007 or use Vista's Mail and Calendar instead.

Support Doublespeak

Microsoft's currently official word on support for Outlook 2000/2002 on Vista? They support it, but won't fix any problems users might encounter because those versions are in Extended Support.

From KB 932087, Description of the versions of Office that are supported on Windows Vista:

"Microsoft Office 2000, Microsoft Office XP, Microsoft Office 2003, and the 2007 Microsoft Office suites are all supported on Windows Vista. The 2007 Office suites were extensively tested on Windows Vista for best compatibility. "

And

"Because Office 2000 and Office XP are in Extended Support, there have been no fixes for issues that occur when these products are run on Windows Vista. "

"Because these versions of Office are in Extended Support, there will no more service packs for them."

Microsoft clearly has a much different definition of "supported" than many of us. Either they are "supported" on Vista and problems that arise will be fixed, or they are not supported, not guaranteed to work, and won't be fixed if there are issues.

Yes, the applications in the Office suites might work just fine, but they might not. Just don't tell us they are "supported" if you aren't going to make an effort to fix problems that will affect everyone who tries using "supported"
applications such as Outlook 2000 or 2002 on Vista.

Description of the versions of Office that are supported on Windows Vista
http://support.microsoft.com/kb/932087

Do your customers a favor and don't play word games. Be truthful, tell users Office 2000 and 2002 should work and if there are problems, you won't issue fixes because these applications are no longer supported.

Exchange 2007 32Bit Version

Although Exchange 2007 is 64bit for production machines, there is a 32 bit version is available for testing, training, and demo scenarios on older hardware or virtual servers. It is not approved for production use.

The 32 bit version is available only as a 120 day trial and it will not be available though MSDN or volume licensing and you cannot buy the 32 bit version.
If you need to test it for periods longer than 120 days, the software will nag you but continue to run.

Both 32 and 64 bit trial versions are available as trial versions. If you install the 64 bit trial version in a production environment, you can enter your fully licensed key to "upgrade" from the trial.

Exchange Server 2007 - Evaluation Software
http://www.microsoft.com/downloads/details.aspx?FamilyID=444c259e-605f-4a82-96d5-a2f448c9d4ff&DisplayLang=en

Do You Need CDO 1.2.1?

CDO is no longer included on the disk with Outlook 2007 or Exchange 2007, it's provided as a web download. If you use an application with either product that depends on CDO, you'll need to download CDO. Operating systems supported by this download are Windows 2000, Windows Server 2003, and Windows XP.

Collaboration Data Objects, Version 1.2.1
http://www.microsoft.com/downloads/details.aspx?FamilyID=2714320d-c997-4de1-986f-24f081725d36&displaylang=en
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New Utilities

ARCHIVEASSIST
http://www.cardiffsoft.com
ArchiveAssist is a standalone program designed to overcome archiving failures in Microsoft Outlook. Outlook archives messages based not on their Received Date or Sent Date but on what Outlook calls their Modified Date, which changes to the current date any time you touch message by, for instance, by Editing, Importing, or Replying To a message. ArchiveAssist allows archiving to work on recently touched messages.

CONTACTCOPY
http://www.loquisoft.com/contactcopy
ContactCopy creates Outlook contacts from text containing contact information (like email signatures, contact data on websites, etc.) ContactCopy recognizes addresses and phone numbers from the USA and more than 20 European countries.

JELLO.DASHBOARD
http://jello.wordpress.com/
Jello.Dashboard is a homepage for Outlook, to aid in the practice of Getting Things Done time management. With it you can view your appointments and tasks with due dates and your favorite Outlook folders from inside the dashboard.
Search for any type of Outlook item, view lists of Outlook flagged and unread items. View your items in a Master list which you can email and print. Works with Outlook XP or higher. Free.

PUBLIC CALENDAR CHOICE FOR OUTLOOK
http://www.publicshareware.com/outlook-public-calendar-choice.html
Public Calendar Choice lets you save a choice of several shared calendars in Outlook 2003 or Outlook 2007 and restores this choice later at any time, such as after a restart of Outlook. With this add-in it is possible to access a preset choice of personal calendars, as well as common public calendars in Public ShareFolder and Exchange server. Freeware. For Outlook 2003/2007.

PUBLIC FIX PROFILE FOR OUTLOOK
http://www.publicshareware.com/outlook-public-fix-profile.html
Public Fix Profile is an add-in which deletes duplicate Personal Folders in Outlook. On some other websites you find this duplicate Personal Folders also under names like "Ghost PST files" or "phantom PST files".

PUBLIC WEB PST FOR OUTLOOK
http://www.publicshareware.com/public-share-outlook-internet-pst-description.html
Web access for Outlook without Exchange Server. With Public WEB PST for Outlook you will get a web access to Outlook, live without any time difference. Any updates made automatically in real time in the Outlook installation, from deleting messages or adding a new contact to scheduling a meeting or creating a new task. All items that you create mobile over Public WEB PST for Outlook are updated immediately in your Outlook installation in your office.

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Updated Utilities

OUTLOOK KBASE
http://www.kalmstrom.nu/products/Outlook/OutlookKBase/
Outlook KBase gives you a knowledge base available right inside Outlook. Works with all versions of Outlook including Outlook Web Access and Outlook 97. Supports rich text, html and attached files. Uses full text searching. Works stand-alone or with Public Folder HelpDesk for Outlook. Free.

SPEEDFILER
http://www.claritude.com/products/sf/speedfiler-addin.htm
SpeedFiler is an Outlook add-in that makes it extremely easy to file email, and is especially useful for capturing outgoing messages before they get dumped in the catch-all Sent Items folder. SpeedFiler's super-fast find-as-you-type folder selection window makes filing almost effortless, even for people who have lots of folders in a deep hierarchy. Now supports Outlook 2007, includes ribbon support. Version 1.1

YAHOOPOPS!
http://www.ypopsemail.com/
Free tool for accessing a Yahoo! HTTP account via POP3, provided by an open source initiative. Version 0.8.8
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Other Resources

RESOURCES FOR INTEROPERABILITY AND MIGRATION FROM LOTUS DOMINO http://www.microsoft.com/technet/interopmigration/collaboration/default.mspx
Information to help you interoperate between Lotus Domino, Windows Server 2003 Active Directory, Exchange Server 2003 and Exchange Server 2007.


PREPARING FOR DAYLIGHT SAVING TIME WEBCAST http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?culture=en-US&EventID=1032327824 
Friday, February 16, 2007 1:00 PM Pacific. Overview of information on Microsoft products and resources available to help businesses prepare for the US Government-mandated change to Daylight Saving Time.


STEP BY STEP RUN OF THE EXCHANGE CALENDAR UPDATE CONFIGURATION TOOL (MSEXTMZCFG.EXE)
http://msexchangeteam.com/archive/2007/02/14/435267.aspx
A step-by-step walkthrough on how to run the Exchange Calendar Update Configuration Tool (MSExTMZCFG.EXE)from the Exchange team's you had me a EHLO blog. They also include some information about solutions for commonly seen errors when running the tool.
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New Exchange Knowledge Base Articles

All-day events are migrated as regular calendar items when you use the "Exchange Server 2003 Migration Wizard for Lotus Notes" to migrate calendar items to Exchange 2003
http://support.microsoft.com/?kbid=924836

The Microsoft Exchange Information Store service stops responding in Exchange
2003 when a user opens an e-mail message that contains right-to-left Unicode characters
http://support.microsoft.com/?kbid=929035

The Exchange System Attendant Service generates offline address book files continually, and Event IDs 1031 and 1032 are logged in Exchange Server 2003
http://support.microsoft.com/?kbid=931904

Information Store database does not mount with Event ID 9519 and 9518
http://support.microsoft.com/?kbid=932599

You cannot open a SharePoint Server 2007 notification message in Outlook 2007 when your mailbox is on an Exchange 2003 server
http://support.microsoft.com/?kbid=930807

Description of the new feature in Exchange Server 2003 that supports Smart Card authentication to Outlook Web Access
http://support.microsoft.com/?kbid=920209

You experience difficulties when you use an Outlook client computer to connect to a front-end server that is running Exchange Server 2003
http://support.microsoft.com/?kbid=924047

You experience incompatibility issues when you implement some operations in Exchange System Manager or in the Active Directory Users and Computers snap-in in Exchange 2003
http://support.microsoft.com/?kbid=928187

Update for daylight saving time changes in 2007 for Exchange 2003 Service Pack 1
http://support.microsoft.com/?kbid=931978

Information about the changes to daylight saving time in 2007 for Exchange 2000 Conferencing Server
http://support.microsoft.com/?kbid=932658

You cannot differentiate the attachments after you use the Exchange Server 2003 Migration Wizard for Lotus Notes to migrate calendar attachments
http://support.microsoft.com/?kbid=924959

The logon process stops responding if you try to reauthenticate when you use a third-party program to log on to Outlook Web Access in Exchange 2003 Service Pack 1
http://support.microsoft.com/?kbid=926115

Text in messages is displayed in an incorrect language when you log on to your mailbox by using Outlook Web Access
http://support.microsoft.com/?kbid=929398

You cannot install the Exchange Management Console or the Exchange System Manager on a Windows Vista-based computer
http://support.microsoft.com/?kbid=931903

Task data is also migrated when you use "Exchange Server 2003 Migration Wizard for Lotus Notes" to migrate Lotus Notes calendar data to Exchange Server 2003
http://support.microsoft.com/?kbid=924833

How to address daylight saving time by using the Exchange Calendar Update Tool
http://support.microsoft.com/?kbid=930879

A user experiences various errors in Outlook after you move the user's mailbox from Exchange 5.5 or from Exchange 2000 to Exchange 2003 SP1 or to Exchange 2003 SP2
http://support.microsoft.com/?kbid=926084

The Exchange Migration Wizard stops responding, or e-mail messages are stuck in the Exchange.box file in Exchange Server 2003
http://support.microsoft.com/?kbid=925296

Earlier Outlook clients cant connect to Exchange 2007 Server
http://support.microsoft.com/?kbid=555851

The PR_MESSAGE_DELIVERY_TIME attribute of embedded messages cannot be displayed when you enable envelope journaling in Exchange 2003
http://support.microsoft.com/?kbid=931264

Incorrect results are returned when a CDO 1.21 application uses the GetFirst method to query appointments in Exchange 2003
http://support.microsoft.com/?kbid=929188

Error message when you try to remove an orphaned mailbox after a failed move operation in Exchange 2003: "The Operation cannot be performed because this mailbox was already reconnected to an existing user"
http://support.microsoft.com/?kbid=930363

You receive an error message when you try to set the storage limits to 2 GB or larger for a mailbox or for a mailbox store in Exchange 2003 or in Exchange 2000
http://support.microsoft.com/?kbid=930366
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New Outlook Knowledge Base Articles

Address lists are not displayed in the address book in Outlook 2003
http://support.microsoft.com/?kbid=928381

Description of the Outlook 2003 Junk E-mail Filter update: February 13, 2007
http://support.microsoft.com/?kbid=924885

Description of the security update for Office 2003: February 13, 2007
http://support.microsoft.com/?kbid=929064

Description of the security update for Office 2003, for Project 2003, and for Visio 2003: February 13, 2007
http://support.microsoft.com/?kbid=920813

Error message occurs when you repair, update, or start an Office 2003 program:
"Error 2908. An internal error has occurred"
http://support.microsoft.com/?kbid=929681

Error message when you try to start Outlook 2003 on a Windows XP-based computer: "The connection to the Microsoft Exchange Server is unavailable"
http://support.microsoft.com/?kbid=831949

You cannot open a SharePoint Server 2007 notification message in Outlook 2007 when your mailbox is on an Exchange 2003 server
http://support.microsoft.com/?kbid=930807
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