Exchange Messaging Outlook
Volume 11, Number 15

   
Greetings! Welcome to Vol. 11, No. 15, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:

Regular features:


Exchange 2007 Feature of the Week: Unified Messaging 

Exchange 2007 supports unified messaging with server-based tools that integrate with Outlook and mobile clients to give users access to voice, fax, and e-mail data from anywhere. Along with access to their email, voice and fax messages from their desktop computers, users can use the telephone to manage their message, calendar, and personal contacts.

The catch? You have to have a compatible PBX system. It won't work with just a telephone line plugged into a modem. The good news is that Exchange Unified Messaging works with both IP-PBXs and legacy PBXs through gateways, so you don't have to replace existing PBX systems to use unified messaging.

The way it works: the Exchange Unified Messaging server takes audio from the phone. When you dial in to the correct extension and log on, your voice & touch tones are sent to the Exchange UM server, which interprets them and responds by playing its own audio back to the PBX and message comes out of your telephone earpiece.

Outlook 2007 Feature of the Week: Instant Search

Anyone who is familiar with the search capabilities of Outlook is well aware of how slow Outlook finds anything and knows too well its annoying habit of finding older items first, when users usually want it to find newer items first. Outlook 2007 corrects many of the things we hate - Instant search is just that, instant. It's fast enough that it doesn't matter what order Outlook displays items, they all come up at nearly the same time.

This is because Outlook 2007 uses version 3 of the Windows Desktop Search (WDS) engine, which creates an index of all items in your mailbox, along with documents and files on your hard drive. WDS only indexes your mail and files when the computer is idle, so it may be hours or days before the index is completed. Until WDS indexes your mailbox, searching is slow and you may get limited or no results. If this happens, you'll need to use the advanced search options in Advanced Find. You'll probably want to tell WDS to begin indexing - right click on the Indexing icon in the notification area and choose Index now.

Not only is Instant search fast, it adds some frequently requested capabilities, like the ability to search for keywords used in supported documents or to find all messages with a specific document type attached.

Outlook 2007 and Folder Homepages

In Outlook 2007, the folder homepage feature is disabled by default in non-default message stores. This is for security reasons, to prevent users from unwittingly opening a pst which has a folder homepage, as there is no way for a user to check for a malicious script.

Folder homepages can be enabled using a registry key or site-wide, using policies in the outlk12.adm administration file.

The registry key which controls this is
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Office\12.0\Outlook\Security
DWORD: NonDefaultStoreScript
Values:
0 (or missing) = Folder home pages in non-default stores are disabled.
1 = Folder home pages in non-default stores are enabled.

Note: Folder homepages will continue to work as expected in your default message store, only folder home pages in the non-default stores are affected by this security measure.

Exchange Help: Forwarding Mail 

A reader asks: "How do you forward email to another internal user? I figured out how to set up a contact and how to forward that to an external address, but I want to forward email to an internal address. I'd like to be able to do with a contact instead of a full AD account if possible."

You have two options, first is creating a rule in Outlook to forward messages to another address. While many administrators disable the ability to forward mail to Internet addresses, you can still forward to local addresses. This option lets you use Outlook's contacts.

Your second option is to set forwarding on the AD account. From Active Directory Users and Computer, open the users Mailbox properties then go to the Exchange general tab and find the Delivery Options button. Click Forward to and then Modify. Enter the alternative recipient; you can use either and internal user or a contact. This method uses either a User account or a Contact in the AD. Because you are using a mail-enabled contact, you can use this method to forward email to an external address even if the administrator has disabled forwarding to the Internet.
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New Utilities

ATTACHWAY FOR OWA
http://www.everywherenetworks.net/AttachWay.html
AttachWay for OWA gives Outlook Web Access users the ability to attach and send internal documents with their emails. By clicking OWA's Attachments button, users can now fully browse their internal folders, locate files and send as normal. AttachWay also allows users to save existing attachments to internal folders. Offers enhanced Security as no documents need to be downloaded in order to send them. Provides secure viewing of documents prior to sending. Files remain inside until Exchange sends them, no downloading or uploading required, reducing bandwidth usage. Works with Everywhere Networks other products: FileWay, SecureView for OWA and OWA Launcher. A 30 day trial version is available.

FILEWAY FREE
http://www.everywherenetworks.net/FileWay.html
Fileway provides secure document access from everywhere, allowing you to download, upload, email, edit, view and manage documents or directories from any browser. Interfaces to corporate portals, Outlook Web Access, SharePoint, and other web applications. FileWay Free comes licensed for 3 users, to use at you like. Used by orgs from 10 to over 100,000 users. New easy to install wizard. Free full user license at http://www.everywherenetworks.net/freedownload/ FileWayFreeSetup.zip. Additional licensing option available.

LOOKOUT
http://www.idelix.com/
LookOUT is an add-in for Outlook that enables you to map a location or find directions straight from your Outlook Contacts window. Use LookOUT to search for locations, map directions, or find products and services in an area. Currently in beta.

ZARAFA
http://www.zarafa.com/
Zarafa is a software package that allows you to share e-mail and calendars via Outlook, on your PDA or through our Webaccess. Using Zarafa's offline features, you can even work while out of the office. The Zarafa Webaccess features the familiar Outlook interface, and you can keep using the features in Outlook that have always allowed you to work efficiently.

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Updated Utilities

CALENDAR BROWSER FOR OUTLOOK
http://www.kalmstrom.nu/products/Outlook/Calendarbrowser
Calendar Browser for Outlook is a solution for booking resources of any kind within an organization - from meeting rooms, cars and projector equipment to personnel. No client installation. Search for free resources, see descriptions and book, all in one tool. Groupware, for both public folders and mailboxes. Works with Outlook 2000-2007. Formerly Outlook Resources.

OUTLOOK TIMECARD
http://www.kalmstrom.nu/products/Outlook/OutlookTimeCard 
With Outlook TimeCard you plan and report your time inside your Outlook Calendar. Use your Outlook calendar to plan your day with meetings and appointments. When the week is done you simply review the existing data and send them directly into the central database. No more double entries. No client installation. Works with Outlook 2000-2003

PUBLIC FOLDER HELPDESK FOR OUTLOOK
http://www.kalmstrom.nu/products/Outlook/PFHelpDesk
Public Folder HelpDesk for Outlook, for efficient work with support cases. Problems and requests are organized in Microsoft Outlook® and easily distributed among support managers. No extra application - helpdesk available right inside Outlook. Report tool to generate reports and graphs based on closed tickets, to follow up support team's performance and work load. Works with Outlook 2000-2003
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New Exchange Knowledge Base Articles

Chinese text in the Subject box is corrupted when you update an appointment item by using CDO version 1.21 in Exchange 2003
http://support.microsoft.com/?kbid=923537

Outlook 2003 crashes after you move your mailbox to a server that is running Exchange Server 2003 SP2
http://support.microsoft.com/?kbid=922617

Appointments appear off by one hour when you use Collaboration Data Objects to obtain calendar information from Exchange Server 2003
http://support.microsoft.com/?kbid=924580

Public folder content expiry stops working, and event ID 7201 is logged after you move an organization's public folder content to Exchange Server 2003
http://support.microsoft.com/?kbid=923692

A user receives a SYNC_5 error when the user tries to synchronize calendar items on a mobile device with Exchange Server 2003
http://support.microsoft.com/?kbid=923164

Error message when you use the Migration Wizard for Lotus Notes to migrate mailboxes from Lotus Notes to Exchange Server 2003: "Illegal operation"
http://support.microsoft.com/?kbid=923019

The memory that is used by the Store.exe process increases over time on a server that is running Exchange Server 2003
http://support.microsoft.com/?kbid=911708

The Store.exe process may crash in Exchange Server 2003 SP2 when you click either Check Names or Send in an e-mail message in Outlook Web Access
http://support.microsoft.com/?kbid=923142

Exchange ActiveSync synchronization fails when there is a corrupted item in the mailbox on a server that is running Exchange 2003 SP2
http://support.microsoft.com/?kbid=912583

Error message when you use Exchange System Manager to access the Templates tab or the MS-DOS Templates tab in a template's properties: "An Invalid ADSI pathname was passed"
http://support.microsoft.com/?kbid=923340

You experience continuous synchronization retries between the MSFP Direct Push feature on a Windows Mobile 5.0-based device and the Outlook Web Access segmentation on a computer that is running Exchange Server 2003 SP2
http://support.microsoft.com/?kbid=922475

An Exchange 2000 Server user in a mixed Exchange organization receives a 5.1.6 non-delivery report when the user sends an e-mail message to an Exchange Server 5.5 public folder
http://support.microsoft.com/?kbid=924169

The PR_TRANSMITABLE_DISPLAY_NAME_W property of a recipient is corrupted in the recipient table of an e-mail message that is received through Microsoft Exchange Server 2003
http://support.microsoft.com/?kbid=923536
 
How to selectively prevent users from sending or receiving Internet e-mail in Exchange Server 2003 or in Exchange 2000 Server
http://support.microsoft.com/?kbid=924635
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New Outlook Knowledge Base Articles

Description of the Outlook 2003 post-Service Pack 2 hotfix package: September 28, 2006
http://support.microsoft.com/?kbid=925937

Description of the Outlook 2003 post-Service Pack 2 hotfix package: October 2, 2006
http://support.microsoft.com/?kbid=926105

Description of the Outlook 2003 post-Service Pack 2 hotfix package: October 9, 2006
http://support.microsoft.com/?kbid=920916

Description of the update for Office 2003: October 10, 2006
http://support.microsoft.com/?kbid=923097

Description of the security update for Office 2003: October 10, 2006
http://support.microsoft.com/?kbid=924424

Description of the security update for Office 2003: October 10, 2006
http://support.microsoft.com/?kbid=923272

A .tif file or a .tiff file unexpectedly opens in Microsoft Office Document Imaging
http://support.microsoft.com/?kbid=923508

MS06-062: Vulnerabilities in Office could allow remote code execution
http://support.microsoft.com/?kbid=922581

Error message when you try to start Outlook 2003: "MAPI32.DLL is corrupt or the wrong version"
http://support.microsoft.com/?kbid=926196

The icon is blank when you insert an object or a file into a document, presentation, spreadsheet, or other Microsoft Office file
http://support.microsoft.com/?kbid=925082
 
Description of the Outlook 2003 Junk E-mail Filter update: October 10, 2006
http://support.microsoft.com/?kbid=923095
 
Description of the Outlook 2003 post-Service Pack 2 hotfix package: September 22, 2006
http://support.microsoft.com/?kbid=925767

Description of the Outlook 2003 post-Service Pack 2 hotfix package for the German version of Outlook 2003: September 18, 2006
http://support.microsoft.com/?kbid=924076
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