Exchange Messaging Outlook
Volume 11, Number 14

   
Greetings! Welcome to Vol. 11, No. 14 of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:

Regular features:

 


Outlook 2007 Feature of the Week: POP3 Delivery Folders

One frequent complaint from users with multiple POP3 accounts is the inability to have the messages delivered to a different folder. The solution was to use Rules to move messages by account, which worked well for most users. Outlook 2007 makes this even easier by allowing you to set a delivery folder in the Accounts dialog.

If your POP3 accounts are already a part of your profile, create a folder for each POP3 account you maintain. You can create the folder either as a subfolder of the Inbox or at the same level as the Inbox. To make it easier for you, name them the same as the account name or use the email address for that account.

Next, go to Tools, Account Settings and select your POP3 accounts, one at a time, then click the Change Folder button at the bottom of the dialog. Select the folder you want the messages delivered to from the New Email Delivery Location dialog or click the New button to create a new folder. If you prefer keep the messages in separate personal folder stores, you can create a new one from this dialog as well. Note: The Change Folder button only appears when a POP3 account is selected.

If you are creating new POP3 accounts, assign a delivery location to the account after adding it to the profile.

Close the dialogs and new mail retrieved for these accounts will be delivered to their respective folders. And yes, Junk Email settings will apply to messages sent to these accounts.

Exchange 2007 Feature of the Week: Scheduling Assistant

The Scheduling Assistant makes it much easier to book meetings when clients are using Outlook 2007 or OWA. When free/busy data is available for the attendee, the scheduling assistant automatically recommends the best days and times for meetings in a color-coded pane. Previous versions have AutoPick, but Scheduling Assistant offers more features, including a navigation calendar and a checkbox which makes it easier to choose 'don't send to this attendee' if you don’t want to send the meeting to a specific attendees.

Another feature which will be helpful when scheduling appointments is the ability to set one of two new permissions for access to free/busy information: Free/Busy Time and Free/Busy Time, Subject, Location. As with many new features in Exchange 2007, users need to use Outlook 2007 to set these new permissions on their calendar. Go to the Permissions tab of the Calendar folder properties to choose these new permissions.

Connecting Two Offices with Exchange Server

A reader asks: "We have Exchange 2003 in this office but the users in another office need to access it too. There is a 2 MB link between the offices. Can I setup two Exchange boxes, one at each location, and have data replicate between them, or control traffic between users? "

Yes, you can. You actually have two options; you can use one server and have the remote users use Outlook 2003's RPC over HTTP to access the server. It's very easy to set up and cost effective: you need just one Exchange server. User will have a local copy of their mailbox, so they won't lose access to their existing email, calendar, or contacts if they lose their internet connection.

The other option is to set up a second sever in the remote office for the mailboxes of those users, so that all of their mail is local. When you use this method, they can still communicate with other local users if the Internet connection goes down. This requires you to setup routing group connectors between both servers so they can communicate with each other, which is also very easy to set up, but more costly as it requires two Exchange servers.

All you need to do is to create a routing group connector, then look on the General tab to specify the other routing group as the connector it will connect with. You can also specify the server that can send mail over the routing group connector, or leave it set on "any local server". On the remote bridgehead tab in the connector, you'll need to specify the other server.

Now, because you have a 2 MB connection between the two sites, you don't necessarily need to use two routing groups. Since Microsoft considers anything over 256mb to be a well-connected site, you can stick with the standard single routing group. If you choose this option, you'll just need to install another Exchange 2003 server at the remote site, and then move the mailboxes for the local users to that site if they are already in Exchange, otherwise, create their mailboxes on the new server. Keep in mind that one advantage to using to routing groups when both sites have their own Internet connections is if one Internet connection goes down, you can easily re-route traffic to the other server, plus Internet traffic won't be routed over the inter-site link.

"Can we use the same email domain on both servers? What are the advantages or disadvantages? "

If both domains use the same name, either one site needs to accept all messages and hand them off to the other server or you need to set up both servers to receive Internet email. If both servers are collecting email, inbound email would be delivered to both servers round-robin style and passed to the other server. The advantage to this method is that you always have a back-up server if one Internet connection goes down; a disadvantage is that you'll have a lot more traffic on the inter-site connector.

If each server has its own domain name, they would each get only the email destined for users on that server and you won't have a convenient backup server should one connection go down.

As you can see, you have several options available, which is the best way depends on your topography and your business needs.
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New Utilities

CALENDAR PRINTING ASSISTANT FOR OUTLOOK 2007
http://www.microsoft.com/office/preview/programs/outlook/cpa.mspx
The Calendar Printing Assistant for Office Outlook 2007 allows you to print and customize your Outlook 2007 calendar information. It includes many often-requested printing options, including multiple calendars in one view and customizations such as fonts, colors and images. It includes ready to use templates.

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Updated Utilities

CALENDAR BROWSER FOR OUTLOOK
http://www.kalmstrom.nu/products/Outlook/Calendarbrowser
Calendar Browser for Outlook is a solution for booking resources of any kind within an organization – from meeting rooms, cars and projector equipment to personnel. No client installation. Search for free resources, see descriptions and book, all in one tool. Groupware, for both public folders and mailboxes. Works with Outlook 2000–2007. Formerly Outlook Resources.

OUTLOOK TIMECARD
http://www.kalmstrom.nu/products/Outlook/OutlookTimeCard
With Outlook TimeCard you plan and report your time inside your Outlook Calendar. Use your Outlook calendar to plan your day with meetings and appointments. When the week is done you simply review the existing data and send them directly into the central database. No more double entries. No client installation. Works with Outlook 2000–2003

PUBLIC FOLDER HELPDESK FOR OUTLOOK
http://www.kalmstrom.nu/products/Outlook/PFHelpDesk
Public Folder HelpDesk for Outlook, for efficient work with support cases. Problems and requests are organized in Microsoft Outlook® and easily distributed among support managers. No extra application – helpdesk available right inside Outlook. Integrated Knowledge Base. Report tool to generate reports and graphs based on closed tickets, to follow up support team's performance and work load. Works with Outlook 2000–2003
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New Exchange Knowledge Base Articles

The SMTP service does not come online on the node that is running Exchange Server 2003 after a failover in a cluster environment
http://support.microsoft.com/?kbid=925464

A mobile device continues to synchronize even when no items are left to synchronize in Exchange Server 2003
http://support.microsoft.com/?kbid=923282

A folder name that includes DBCS characters is corrupted after you use the Exchange Server 2003 Migration Wizard for Lotus Notes to migrate mailboxes from Lotus Notes to Exchange Server 2003 SP2
http://support.microsoft.com/?kbid=923352

Stop error message on an Exchange Server 2003 server: "INVALID_PROCESS_ATTACH_ATTEMPT (5)"
http://support.microsoft.com/?kbid=908674

An NDR message occurs when a user tries to send an e-mail message through a connector in Exchange Server 2003: "You do not have permission to send to this recipient"
http://support.microsoft.com/?kbid=923495

E-mail messages are sent to the Conndata\Badmail folder instead of to Exchange Server 2003 when you use the Novell GroupWise Gateway/Internet Agent program to handle incoming e-mail messages
http://support.microsoft.com/?kbid=924147

Description of the Exchange Server Mail Flow Analyzer tool
http://support.microsoft.com/?kbid=923892

Event 13026 and event 13027 do not contain the correct description information when you install the Exchange Server 2003 Migration Wizard for Lotus Notes
http://support.microsoft.com/?kbid=923323

The mail store continues to grow when a VSAPI application cleans a virus-infected message in mailboxes that have circular auto-forward rules in Exchange Server 2003
http://support.microsoft.com/?kbid=923799

The Exchange Information Store service does not start, and an event ID 5000 message is logged in Exchange Server 2003 SP2
http://support.microsoft.com/?kbid=923171

You cannot send e-mail messages to Exchange 2003 X.400 recipients when the X.400 address does not contain a trailing semicolon
http://support.microsoft.com/?kbid=924416

Another user can create and send meeting requests on behalf of a mailbox owner even though "Send As" and "Send On Behalf Of" permissions were not granted in Exchange Server 2003
http://support.microsoft.com/?kbid=921539

Error message in the Operator Console in MOM 2005 when you use MOM 2005 to monitor Exchange Server 2003 or Exchange 2000 Server: "The script aborted its execution due to the following error: 0x800405ED(-2147219987)"
http://support.microsoft.com/?kbid=924048

A CDO-based program that runs reliably in Exchange Server 2003 logs errors when you test it in Application Verifier
http://support.microsoft.com/?kbid=922654

A hotfix is available to change the way in which Exchange Server 2003 names an .eml attachment when you use S/MIME in Outlook Web Access
http://support.microsoft.com/?kbid=916896
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New Outlook Knowledge Base Articles

Description of the Outlook 2003 post-Service Pack 2 hotfix package for the French spelling checker in Outlook 2003: September 12, 2006
http://support.microsoft.com/?kbid=923517

Description of the Outlook 2003 post-Service Pack 2 hotfix package: September 18, 2006
http://support.microsoft.com/?kbid=925111

The "Send" button does not appear on the toolbar when you open a new message in Outlook 2003
http://support.microsoft.com/?kbid=924790

Error message when you click "Send/Receive" in Outlook 2003: "Task '<Server_Name> - Receiving' reported error (0x8004210E)"
http://support.microsoft.com/?kbid=924789

Description of the Office 2003 post-Service Pack 2 hotfix package for Office 2003, for Project 2003, and for Visio 2003: September 13, 2006
http://support.microsoft.com/?kbid=925152
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