Exchange Messaging Outlook
Volume 11, Number 4

Issue Date May 12, 2006
   
Greetings! Welcome to Vol. 11, No. 4, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:

Regular features:

New Exchange Vulnerability

An update for Exchange 2000/2003 was released to fix a security related to scheduling or calendar content (iCal or vCal format messages).  It's highly recommended that all Exchange servers be updated, however, this patch makes changes to SendAs and Full Mailbox Access permissions, and could affect Blackberry Enterprise Server and GoodLink. If you use BES or GoodLink this patch should be thoroughly tested before deployment and KB 912918 reviewed before deployment.

Just another reason to make sure your servers are kept up-to-date: Exchange2003 SP2 and Exchange2000 SP3 do not get the new version of store.exe that changes the "Send As" security. The new store.exe is installed only on Exchange2003 SP1 and applying the MS06-019 fix to Exchange 2003 SP1 may break BES and GoodLink. Applying MS06-019 to Exchange2003 SP2 or Exchange2000 SP3 should not affect these applications.

MS06-019: Vulnerability in Microsoft Exchange Server could allow remote code execution
http://support.microsoft.com/kb/916803
http://www.microsoft.com/technet/security/bulletin/ms06-019.mspx

Users cannot send e-mail messages from a mobile device or from a shared mailbox in Exchange 2000 Server and in Exchange Server 2003
http://support.microsoft.com/Default.aspx?kbid=912918

"Send As" permission behavior change in Exchange 2003
http://support.microsoft.com/kb/895949/

BlackBerry Technical Support Knowledge Base Article with general information about this change:
http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8021/8149/8064/?nodeid=1166052

Outlook 2007 Feature of the Week: Calendar Snapshot

If it seems like the calendar got all the attention this time around, it's because it did. There are many improvements in Outlook's time management capabilities, with many improvements in both Calendar and Tasks.

With previous versions of Outlook, if you wanted to share your calendar with others and you didn't all use the same Exchange server, you had to either send individual appointments, Save as a web page, or use a Word template to create a calendar.

Outlook 2007 gives you additional ways to share your calendar - you can publish it to Office Online, send a multi-event iCal, or send a Calendar Snapshot by email.

What is a Calendar Snapshot? It's an HTML email message with small navigation calendars and a list of your appointments and events. The recipient doesn't need to use Outlook; they only need an email client that supports HTML messages.  They don't really need that - as long as they can save the message as HTML file and open it in a browser, they can view your calendar. You control how much information is in the calendar, from Availability only to Full Details and if details of appointments marked private are included.

The dates on the navigation calendars are hyperlinked to the events for that date, not unlike the save as html calendar available in all versions, except for the fact that it doesn't have a monthly grid (only navigation calendars), the ugly teal colors, and everything is on one page so you can easily scroll through it. Also included is an iCal attachment so other Outlook 2007 users and others using calendar applications (Including Entourage and Apple iCal) that support multi-event iCals can add your calendar to their calendar application.

It's easy to use. You can add a calendar snapshot to any message from the compose message window by clicking on the Calendar button. Or you can right click on the calendar folder you wish to send and choose Send by email. Select the dates and amount of detail you want to include and Outlook does the rest.

It's actually pretty nifty, and nice looking too. It should prove very useful to anyone who needs to share their calendar.

Changing Fonts in the Subject Line

The subject of formatting fonts in the subject field comes up occasionally, asked in one of two ways: "I want to change the color of the text in the subject field." or  "I sometimes get messages with the subject in red, how does the sender do that and can I change the color?"

No email client supports font formatting in the subject line, however Outlook does support user customization of this field in the message list display, thanks to Automatic Formatting in Views.

There are two ways to reach the Automatic formatting options; either go to View, Arrange By, Current View, Customize Current View and select the view then Modify. You can edit existing automatic formatting rules or create new ones when you use this method. The other way to use automatic formatting is through Organize (Tools menu). When you use Organize, the initial options are limited and all changes apply to the current view. You can get more advanced options by clicking on the Advanced button on the right but to delete automatic formatting rules you'll need to open the custom view dialog. Regardless of how to do it, the changes only apply to the message list and affect all of the fields in the view, not just the subject field. They are View-specific and changing the view or moving the items to a new folder will cause the changes to disappear.

You can create a number of automatic formatting rules per view, choosing from 16 colors and any font installed on your system.  A typical use would be to color messages from your boss red and use a larger bold font and less important messages in light blue with a smaller font.

When someone sends you a message and the subject appears in red, they aren't hacking your computer to create views, they sent you "follow up flag spam". The sender sets a reminder on the message and uses a past date so that it arrives as past due, which Outlook displays using red text.  They can also type something in the Flag to field which will display in the Infobar. If this happens to you often, you can create a rule to remove reminders and flags on new messages.

Don't Store Valuables in the Trash

This is turning out to be a bad week for people who like to store their email in the Deleted Items folder. I've had an amazing number of queries on how to recover messages lost when archive kicks in or the user accidently empties the trash. Unfortunately, unless you use exchange server and the administrator has Recover deleted enabled (most do), you are out of luck. If you use a personal store, the mail is as good as gone as soon as you empty the folder. There is one trick that may work if the pst hasn't begun compacting, but in most cases, the messages are gone. For more information, see http://www.outlook-tips.net/howto/recover_deleted.htm.

As Judy Gleeson of Acorn Training (http://www.acorntraining.com.au/) tells her students who want to use the deleted items folder for storage: "Don't invite me to your place for dinner as I suppose you keep some food in the trash too!"

Register for Office 2007 Preview

Office 2007 beta 2 will be made available as a public preview early this summer. Anyone with an MSDN or TechNet subscription will receive a copy of Beta 2; all others can sign up at the Office Preview site for a copy when it becomes available.

Microsoft Office 2007 Preview site
http://www.microsoft.com/office/preview/default.mspx
To register for a copy of the beta when it becomes available, click on the link to sign up for beta news and you'll be notified when it's available.
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New Utilities

BES PERFORMANCE PACK
http://www.itrezzo.com
The itrezzoAgent BPP module sends administrators and managers a daily report of BlackBerry Provisioning and handheld distribution across multiple BlackBerry Enterprise Servers and multiple exchange mailbox servers. A breakdown by Protocol, Inactive users and deleted mailboxes are also listed. This product only works with Microsoft Exchange and Microsoft Outlook. Free.

EASYCONTACTLABEL
http://www.officefairy.com
This Microsoft Outlook 2003 add-in makes it easy to print a single address label. There is no need anymore to leave Outlook, start Word and copy the address information. It is as simple as clicking the EasyContactLabel button on a selected contact or mail item in Outlook.

EMERGENCY PREPAREDNESS SOFTWARE
http://www.itrezzo.com
Emergency Preparedness Software, EPS, provides Business Continuity and sustained communications during and after a disaster. It ensures that users in an organization have up-to-date contact information available on their BlackBerry handhelds and other wireless devices that synchronize with the desktop. BlackBerry Software Trial Available.

GOOGLE MAPS PLUG-IN FOR OUTLOOK
http://www.mapcontacts.com/cmc/
A free download that enables Outlook users to map the location of their contacts using Google Maps.

INCLUE!
http://www.inclue.com/home/
Free RSS reader for Outlook. Add feeds from Firefox and Internet Explorer. Works with Outlook 2000/2002/2003.

MAIL SIGNATURE MANAGER
http://www.symprex.com/products/msm/
Deploy standardized mail signatures and exclaimers to Outlook and Outlook Web Access, pulling contact information from Active Directory or virtually any type of database. Does not require software installation or changes to servers or workstations. Easy deployment via logon script or Active Directory. Signatures visible to users in both Outlook and Outlook Web Access. Built-in editor for designing HTML, RTF and Plain Text signature and exclaimer templates. Test and preview with user data. Flexible, fully automatic deployment to groups and users with status monitor. Signatures work both when on-line and off-line. Also deploy settings for default mail format, fonts, default signature, and much more. All settings are stored in built-in database. Free evaluation
version.

OWANOTIFY
http://www.envador.com/OWANotify
OWANotify is a system tray icon that allows OWA users to monitor their inbox for new messages without having to leave a browser open.  It behaves similar to the full Outlook mail icon.  It's also handy because browser sessions to their OWA accounts are opened in a window without the cluttered toolbars and address bars of a standard IE window.  New mail notifications are clickable to open the message; there are also buttons for reply and delete. Free.

P7MVIEWER
http://www.cryptigo.com/p7mViewer
p7mViewer displays content and security information of smime.p7m attachments in OWA and Outlook. Additionally, it diagnoses security problems in undecrypted secure emails in Outlook. Version 4.5

SONASAFE FOR EXCHANGE SERVER
http://www.sonasoft.com/sonaweb/TestDrive.aspx
SonaSafe for Exchange Server is an Integrated Backup/Recovery and Replication Solution for Exchange Server. SonaSafe for Exchange Server is the only software that offers both backup/recovery and replication for Exchange Server as part of a single integrated solution. The solution provides automated one-click rapid recovery to the point of failure. Free trial available.

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New Exchange Knowledge Base Articles


The Exchange Information Store Service stops responding when you try to back up Exchange Server 2003 by using a third-party program
http://support.microsoft.com/?kbid=916841

Event 8197 is repeatedly logged in the Application log on a server that is running Exchange Server 2003 or Exchange 2000 Server
http://support.microsoft.com/?kbid=918006

Users can no longer join Exchange 2000 Conferencing Server after you install security update 912812 on client computers in your organization
http://support.microsoft.com/?kbid=917274

The Exchange Information Store service stops responding when you perform a search on an IMAP mailbox in Exchange Server 2003 Service Pack 2
http://support.microsoft.com/?kbid=915400

Event 8197 is repeatedly logged in the Application log on a server that is running Exchange Server 2003 or Exchange 2000 Server
http://support.microsoft.com/?kbid=918006

Error message when you try to expand the Public Folders node in Exchange System Manager if you are running Exchange Server 2003 SP2 on a Windows 2000-based computer: "The operation failed because of an  HTTP error 405"
http://support.microsoft.com/?kbid=918463

Error messages when you post a new message to a newsgroup public folder in Exchange Server 2003
http://support.microsoft.com/?kbid=916625

Users see outdated information or no data when users try to view free/busy information for a mailbox that is in a native-mode Exchange Server 2003 organization
http://support.microsoft.com/?kbid=915780

The Microsoft Exchange Information Store service stops responding after you enable Sybari Antigen for Microsoft Exchange in Exchange Server 2003
http://support.microsoft.com/?kbid=914394

A hotfix is available to change  the way that  Exchange Server 2003 SP2 handles  a disabled Active Directory user account that is  associated with an Exchange Server 2003 mailbox
http://support.microsoft.com/?kbid=916783

A hotfix is available to change the behavior of the  Full Mailbox Access permission in  Exchange 2000 Server
http://support.microsoft.com/?kbid=915358

Delivery of e-mail messages is delayed unexpectedly in Exchange Server 2003 SP2
http://support.microsoft.com/?kbid=913664

An Outlook 2003 client cannot connect to the server after a mailbox is moved from Exchange 2000 Server to Exchange Server 2003
http://support.microsoft.com/?kbid=914855

The Information Store service may crash when a user performs a search query from an IMAP4 client in Exchange Server 2003
http://support.microsoft.com/?kbid=915953
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New Outlook Knowledge Base Articles

The default signature is reset when you restart Outlook 2003
http://support.microsoft.com/?kbid=918561

Description of the Office 2003 post-Service Pack 2 hotfix package: April 18, 2006
http://support.microsoft.com/?kbid=918215

Description of the Office 2003 post-Service Pack 2 hotfix package: April 17, 2006
http://support.microsoft.com/?kbid=918147

The order in which certificates appear on the Certificates tab may change when you import a vCard file in Outlook 2003
http://support.microsoft.com/?kbid=917123

Description of the Office 2003 post-Service Pack 2 hotfix package (Mso.dll and IETag.dll): April 12, 2006
http://support.microsoft.com/?kbid=917878

Description of the Office 2003 post-Service Pack 2 hotfix package (Vbe6.dll): April 12, 2006
http://support.microsoft.com/?kbid=905409

Description of the Outlook 2003 post-Service Pack 2 hotfix package: April 17, 2006
http://support.microsoft.com/?kbid=917295

An Outlook 2003 client cannot connect to the server after a mailbox is moved from Exchange 2000 Server to Exchange Server 2003
http://support.microsoft.com/?kbid=914855

You are prompted for credentials every two weeks when you try to view a Web resource in Office 2003
http://support.microsoft.com/?kbid=916658

Description of the Outlook 2003 post-Service Pack 2 hotfix package: April 7, 2006
http://support.microsoft.com/?kbid=917276
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More Information

ISSN 1523-7990
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