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Exchange Messaging Outlook
Volume 11, Number 1
Issue Date: Mar 30 2006 |
Greetings! Welcome to Vol. 11, No. 1 of Exchange
Messaging Outlook, a biweekly newsletter about Microsoft Exchange
and Microsoft Outlook.
Today's highlights:
Regular features:
Outlook 2007 and Exchange 5.5
According to the system requirements for Office 2007 that were
recently posted at
http://www.microsoft.com/office/preview/beta/sysreq.mspx,
you'll need to use Exchange 2000 or later with Outlook 2007. This
means Exchange 5.5 is not a supported mail server for Outlook 2007,
sort of. What it really means is that while you can use Outlook 2007 with
Exchange 5.5, Microsoft is not testing this scenario and will not
offer support for it, so don't look for any assistance or hotfixes
from Microsoft if you discover problems. If there are issues, you're
totally on your own. Of course, that's nothing new - Exchange 5.5
sites have been on their own since January 1 when support for it
ended and it's really not unexpected because Exchange 5.5 is out of
its lifecycle and long since superseded by two newer versions of
Exchange.
Will Outlook 2007 work with Exchange 5.5 accounts? It should work
fine, especially for basic things. I tested it with email and
meeting requests and everything works as expected. There may be
problems with advanced features or in areas known to be problematic,
like meeting requests and address books. We already know there are
problems with meeting requests between Outlook 2003/2007 and Outlook
2000, and while they may not affect the Exchange server directly,
any site with mixed clients will have problems. The subscription
ical feature seems to work fine with Exchange 5.5 in the profile, as
it should since Outlook does the processing. Rules might be an
issue, but problems would be just as likely with Outlook 2003 as
both versions use Unicode formatted rules. I tested a few other
scenarios and all seems well so far but many issues won't come up
until Office 2007 RTMs and a larger group uses it for their everyday
tasks.
My suggestion? If you're stuck with Exchange 5.5 but are able to
upgrade Office, it's worth testing to see if features your
organization relies on continue to work as expected and if they
don't, you can decide if the new features are worth some problems. I
don't recommend upgrading Outlook only - upgrade Outlook only if you
can upgrade the Office suite - it makes for a much better experience all the way around.
It's Time to Spring Ahead
With spring comes the semi-annual rite of times changes and that
keeps help desks busy answering complaints about appointment times
moving around. To add to the confusion this year, Indiana is
adopting Daylight Savings time for the first time, which means there
is a great potential for appointments to display at the incorrect
time.
Anyone using the Indiana (East) time zone should have changed the
computer to the Eastern time zone last fall and included the correct
time of the appointments in the notes field, but it's almost too
late for that now. Anyone who waited until now to make the change
should expect problems with appointment times.
Before changing the time zone, I recommend adding a category to
existing appointments so months from now you'll be able to easily
identify the appointments which were created using the old time
zone, should there be any question as to what time the appointment
is supposed to be. To do this for all appointments, switch to the By
Category view, select all, right click and choose Categories. Create
a category such as "Old Time Zone" for these appointments.
If you don't have too many appointments you can add the appointment
times to the notes field, so you can easily see what the correct
time is supposed to be. Otherwise print out or export the calendar
to Excel or a text file so that you have a copy of the correct
appointment times for future reference - you're going to need them.
Once you'd done this you can adjust the appointment times as needed
then change the computer's time zone to Eastern.
You should double check the times for your important appointments
because there is a chance for errors for anyone affected by this
change. If you live outside of Indiana and arranged meetings with anyone in
Indiana, verify the time with them prior to the meeting.
Bottom line: anyone affected by this change who hasn't planned ahead
is going to have problems. Even users who planned ahead can expect a
few mix-ups.
How to incorporate Indiana's time zone change in Outlook e-mail
clients in Exchange Server
http://support.microsoft.com/?kbid=915577
Outlook 2007 Feature of the Week: Color Categories
I'm going to highlight one of Outlook 2007's new or improved
features in each issue. Because features and methods may change some
from now to the final version, these articles are intended to
present an overview of the feature and there may be slight changes
in the final versions. (I'll do the same for Exchange 12 once it
reaches Beta 2.)
Last week I told you about the business card view for Contacts. This
week it's colored categories and the Quick Click field. These are
replacing Quick Flags in an attempt to help you better manage your
mail using categories instead of flags. In Outlook 2007, flags are
only used for reminders, just like in Outlook 2002 and earlier.
(More on changes to flags in a later issue.)
When a message is marked with a color category, the color is
displayed in a colored block in the message list beside the quick
flag column or above the Infobar in an opened message so you can
easily see what category the message belongs to. If you apply
multiple color categories to a message, the message list block
displays the last three color categories assigned; all color
categories are displayed on the opened messages.
Quick click works just like Quick flags - simply click in the quick
click box to quickly set a category for that item. To use Quick
Click, first choose a default color category and when you click in
the quick click box, that category is applied. To assign a different
category or additional categories, click on the Category toolbar
button or right click on the message and choose Categories and
choose the category from the list. You can also assign shortcut keys
to color categories so you can quickly apply your favorite
categories.
One of the big complaints about Quick Flags was the inability to
create more flags or change the flag label. Color categories doesn't
have that limitation - you can create as many categories as you need
and assign
one of 25 colors (or no color) to the categories. Color categories
can be used on all Outlook items including Notes, but note that when
categories are assigned to Notes, the category color is used for the
note body, replacing the default note color chosen in Tools,
Options, Note options.
So what happens to categories and quick flags on existing items when
you upgrade? Items flagged with Outlook 2003's colored flags are
assigned a color category in Outlook 2007 and the quick flag
converts to a regular flag. As with quick flags, Outlook assigns
each category a color and converts your categories to color
categories, so the change is pretty seamless. Color categories
assigned in Outlook 2007 are just plain old categories in older
versions.
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New Utilities
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AD BULK CONTACTS
http://www.dovestones.com
Import and modify Active Directory Contacts in bulk easily with this
comprehensive utility. Exchange ready, mail enable contacts in bulk.
A contact export utility is also available. AUTO REPLY MANAGER FOR OUTLOOK
http://www.emailaddressmanager.com/outlook/auto-reply.html
Auto Reply Manager for Outlook allows users to quickly define reply
rules and filters and to automatically email replies when users are
out of office, on vacation or simply when they want to auto-confirm
certain incoming emails. Users can choose to send automated replies
or to forward received emails to a pre-selected email account. A 30
day trial is available. ETUBE
http://www.email-stationery.co.uk/etube.asp
eTube is an email stationery service that allows you to create
individual templates and adapt them to incorporate any or all of the
typical business card fields (name, address, email address, phone
numbers, website etc) and up to five customized fields for your
employees. eTube is web based which means you can access it anywhere
in the world with an internet connection. HYPEROFFICE
http://www.hyperoffice.com/
An affordable hosted office solution, offering online document
sharing and email accounts. Sync with Outlook now includes
HyperShare for Outlook to keep everything and everyone synchronized
including contacts, calendars, notes and tasks and home, office and
laptop computers along with mobile devices and cell phone.
MESSAGELOCK
http://www.encryptomatic.com/
MessageLock is an Email encryption and zip file compression utility.
Use it to encrypt important emails and encrypt and zip attachments.
For Outlook 2003. Free trial available. OUTLOOK DUPLICATE ITEMS REMOVER
http://www.vaita.com/odir.asp
Outlook Duplicate Items Remover (ODIR) is a free tool for removing
duplicate items from Outlook folders. ODIR recognizes duplicates in
Contacts; Calendar; Tasks; Notes and Email folders and works in
outlook 2000 and higher. OUTLOOKSMS
http://www.redoxygen.com/products/outlooksms.asp
OutlookSMS enables people to send and receive SMS messages directly
through Microsoft Outlook. Works with Outlook 97 to Outlook 2003. A
Lotus Notes version, NotesSMS, is also available.
OWA SUITE
http://www.messageware.com/product_owasuite.htm
Messageware's OWA Suite consists of six products that add
business-critical security and productivity to Microsoft Office
Outlook Web Access: ActiveSend, AttachView, Plus Pack, SessionGuard,
TimeGuard, and NavGuard.
SEND2 FOR MICROSOFT OUTLOOK
http://send2.4team.biz/?pcode=603030185flba2r
Send bulk e-mail to recipients from selected folders, e-mails,
contacts, meetings, or tasks in one click. You can now create a bulk
e-mail in only a few clicks, picking up recipients' addresses right
in your current view, and adding them to TO, CC, or BCC fields in
one click. Mail merge using the Send personally feature and the
recipient will see only his/her name and address, as if the message
has been sent to him/her only. You can add addresses to recipient
list from various sources, including from e-mails, tasks, meetings,
or contacts or add the entire contacts folder into e-mail message in
one click. The Send2 Options allow you to automatically flag the
unsent group messages, and remove flags when these messages are sent
out. |
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UUpdated Utilities
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ATTENSA FOR OUTLOOK
http://www.attensa.com/products/outlook/
An RSS news aggregator that integrates with Outlook. It can
automatically delete items after a period of time. Supports adding
web feeds to Outlook from Internet Explorer or Firefox. Feed
updating and processing is outside of Outlook and a feeds are stored
in a separate PST file, providing a more efficient approach to
dynamic memory allocation and greatly improving Outlook stability
and performance. The new toolbars are well-behaved. You can now keep
your subscriptions organized by simply dragging and dropping Outlook
folders. Choose from three article views for easy scanning and
reading - plain, minimalist and original. Works with Outlook
2000/2002/2003 and Windows 2000/SP3 or Windows XP. Formerly You
Subscribe. Version 1.1
CLEARCONTEXT INBOX MANAGER
http://www.clearcontext.com/
Now available in two versions, a free personal edition and a more
powerful professional version, ClearContext Inbox Manager is an
add-in for Microsoft Outlook that automatically prioritizes,
organizes, and color-codes the e-mail in your inbox, placing the
most important e-mails from the most important senders are at the
top of the inbox, ready to be dealt with immediately. Less important
e-mails, such as newsletters and correspondence from low priority
senders, are placed further down in the inbox and junk/spam e-mails
are moved to the bottom. Additionally, ClearContext Inbox Manager
automates the e-mail filing process to help you keep your entire
mailbox organized. All of this is done automatically by analyzing
existing e-mail -no configuration or software "training" is
required. Version 2
CONTACTREE
http://www.contactree.com/
Organization charts for your contact's company - created direct from
Outlook records. ContacTree is a contact manager add-in for
Microsoft Outlook that automatically generates organization charts
of a contact's company for easy searching and navigation. Available
in versions for personal and enterprise use, ContacTree provides
intuitive input forms with auto-complete functions to speed up data
entry. By splitting contact data into linked levels of Contact,
Contact's Manger, Organization and Location, it also becomes easy to
develop and maintain records over time.
LUCATEC MASK
http://www.lucatec.net/mask/maskoverview-en.htm
The Lucatec Mask Add-in for Outlook is used with Exchange server
accounts which allows you to reply from a shared mailbox or public
folder, automatically entering the folder or mailbox's email address
in the From field. Lucatec Mask will automatically determine the
correct sender address to use based on the mailbox or public folder
the user is currently using in Outlook. It also offers the option to
move or copy the sent message to the relevant account's Sent Items
folder (or Public Folder) and define sender addresses and target locations for sent
items for individual folders or even globally for all sent messages.
It supports shared Exchange Server mailbox accounts and Public
Folders with email addresses and was tested with Exchange Server 5.5
and 2000, Microsoft Outlook 2000 and XP. Version 1.2.4
PLAINSIGHT DESKTOP CALENDAR
http://www.desksware.com/
PlainSight Desktop Calendar can get data from Outlook and display
them on the desktop. It supports recurrence pattern for appointments
and can display different status of tasks. Double click the
appointment window or task window will auto open the data with
Outlook. You can create, edit, delete and change data status easily.
In addition, it can show US holidays on calendar and play a custom
sound every hour. Desktop Calendar integrates your desktop, Outlook schedule and
weather together. It can get tasks and appointments data from
Outlook, and put them on desktop. It also includes 7-day weather
forecast for most US cities. Version 2.1
ZENPRISE
http://www.zenprise.com
Using content from O'Reilly books as well as knowledge from leading
Exchange experts, in it's Symptom Database, Zenprise provides
real-time, automated diagnosis and resolution of problems across the
Microsoft Exchange environment. Zenprise uses Correlation,
Causation, and Correction Algorithms to accurately pinpoint email
problems and provide detailed resolution steps in all components
used by Exchange, including DNS, Active Directory, storage,
security, and network. Resolving complex email problems can become a time consuming manual
process, requiring the expertise of multiple functional groups,
thereby increasing costs and lengthening mean time to resolution. By
automatically diagnosing and resolving complex problems in seconds,
Zenprise allows systems administrators to solve problems before
anyone in the organization notices anything wrong.
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Other Resources/h3>
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FREE EBOOK: TIPS AND TRICKS GUIDE ON SECURE MESSAGING
http://www.microsoft.com/securemessaging/ebook/default.mspx
Log in with your passport account and register to access the first of six
chapters of this book by Exchange expert Jim McBee. |
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New Exchange Knowledge Base Articles
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When you access a server that is running Exchange Server 2003 or
Exchange 2000 Server from a remote site, the server may stop
responding
http://support.microsoft.com/?kbid=911830
Meeting acceptance messages from users in an external domain are not
delivered in Exchange 2000 Server
http://support.microsoft.com/?kbid=914916
Error message when you run a CDO program that uses the
GetRecurrencePattern method to retrieve information in Exchange 2000
Server: "MAPI_E_NOT_FOUND (0x8004010F)"
http://support.microsoft.com/?kbid=912720
How to change the email domain name in Exchange 5.5?
http://support.microsoft.com/?kbid=555576
How to incorporate Indiana's time zone change in Outlook e-mail
clients in Exchange Server
http://support.microsoft.com/?kbid=915577
Error message when you try to use the Microsoft Exchange Server
ActiveSync Web Administration tool to delete a partnership or to
perform a Remote Wipe operation on a mobile device in Exchange
Server 2003 SP2: "(401) Unauthorized"
http://support.microsoft.com/?kbid=916960
Event ID: 1080 occurs every three seconds when you are using
Exchange Server 2003 SP2 in a clustered environment
http://support.microsoft.com/?kbid=914148
Users may not be replicated to the Lotus Domino server when you
synchronize the directory from Exchange Server 2003 to Lotus Domino
http://support.microsoft.com/?kbid=902962
Exchange Server 2003 may generate NDRs for messages that are routed
to another organization when you connect Exchange Server 2003 to
multiple organizations by using X.400 connectors
http://support.microsoft.com/?kbid=911029
Event ID 1362 is logged in the Application log every five minutes in
Exchange Server 2003 Service Pack 2
http://support.microsoft.com/?kbid=914370
A hotfix is available to modify the way that Exchange Server 2003
handles a disabled Active Directory user account that is associated
with an Exchange Server 2003 mailbox
http://support.microsoft.com/?kbid=903158
Error message when you use a MAPI application to handle e-mail
messages in Exchange Server 2003 Service Pack 2: "MAPI_E_NO_ACCESS
(0x80070005)"
http://support.microsoft.com/?kbid=912635
Some e-mail messages that you send from the Internet are not
delivered, and event ID 9537 is logged in Exchange Server 2003
Service Pack 2 http://support.microsoft.com/?kbid=897570
When you access a server that is running Exchange Server 2003 or
Exchange 2000 Server from a remote site, the server may stop
responding http://support.microsoft.com/?kbid=911830
How to install root certificates on a Windows Mobile-based device
http://support.microsoft.com/?kbid=915840
You cannot type double-byte character set (DBCS) characters in the
"Use this name" field of the Public Folder property in Exchange
Server 2003
SP1
http://support.microsoft.com/?kbid=913464
Meetings are unexpectedly moved one hour ahead in the last week of
October in Exchange Server 2003
http://support.microsoft.com/?kbid=910268
The DSProxy service does not direct an Outlook client to the global
catalog servers that you want to use in Exchange Server 2003
http://support.microsoft.com/?kbid=912584
How to incorporate Indiana's time zone change in Outlook e-mail
clients in Exchange Server
http://support.microsoft.com/?kbid=915577
The Recipient Update Service applies an unexpected recipient policy
in Exchange Server 2003 http://support.microsoft.com/?kbid=912820
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New Outlook Knowledge Base Articles
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A meeting location in an exception is overwritten when you accept an
update to a recurring meeting in Microsoft Outlook
http://support.microsoft.com/?kbid=916108
Availability of the Microsoft Outlook MSG iFilter Add-in for
Microsoft Windows Desktop Search
http://support.microsoft.com/?kbid=917402
Description of the Outlook 2003 post-Service Pack 2 hotfix package:
March 10, 2006
http://support.microsoft.com/?kbid=915486
The Internet Free/Busy information for a recipient is unavailable
when you add the recipient from the global address list in Outlook
2003
http://support.microsoft.com/?kbid=916654
Description of the Outlook 2003 post-Service Pack 2 hotfix package:
February 7, 2006
http://support.microsoft.com/?kbid=914141
Outlook message data is sent over the network unexpectedly
http://support.microsoft.com/?kbid=908625
Description of the Outlook 2003 post-Service Pack 2 hotfix package:
February 16, 2006
http://support.microsoft.com/?kbid=915380
Description of the Office 2003 post-Service Pack 2 hotfix package:
February 24, 2006
http://support.microsoft.com/?kbid=900459
Description of the Office 2003 post-Service Pack 2 hotfix package:
February 27, 2006
http://support.microsoft.com/?kbid=915058
Description of the Outlook 2003 post-Service Pack 2 hotfix package:
February 14, 2006
http://support.microsoft.com/?kbid=914446
Description of the Outlook 2003 post-Service Pack 2 hotfix package:
February 23, 2006
http://support.microsoft.com/?kbid=915403
Description of the Outlook 2003 Junk E-Mail Filter update: March
2006
http://support.microsoft.com/?kbid=913161
Error message when you install Business Contact Manager: "Error 1406
Could not write value to key \SOFTWARE"
http://support.microsoft.com/?kbid=913559
How to incorporate Indiana's time zone change in Outlook e-mail
clients in Exchange Server
http://support.microsoft.com/?kbid=915577
Description of the updates for Office 2003: March 14, 2006
http://support.microsoft.com/?kbid=913571
Description of the update for Outlook 2003: March 14, 2006
http://support.microsoft.com/?kbid=913807 |
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