Exchange Messaging Outlook
Volume 10, Number 5

Greetings! Welcome to Vol. 10, No. 5, May 26 2005, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:

Regular features:

 

Summer book Giveaway -- Answers and the New Question

The first question in our summer book give-away was "How can you easily find out which DC the Exchange System Manager is talking to?" We had a lot of responses and nearly everyone knew of a way to get this information.

The answer I was looking for was "Right click the mail server in Exchange System Manager, select Properties, and look on the Directory Access tab." About two-thirds of the respondents gave this answer.

The other methods you can use to find out which DC the ESM is talking are:

Open a command window and type in
netstat

and

Open the MMC console, Add the Exchange Server snap-in. The current DC is listed and you can choose another DC, if desired.

Thanks to everyone who sent in an entry - our random number generator picked Mary Bollhofer's entry as the winner.

Now for this weeks question. The question: "Can you set colored flags (besides red) on non-mail and post Outlook items?" The lucky entrant will receive a copy of Jim Boyce's Outlook 2003 Inside Out from Microsoft Press. Yes, this question is too easy, but with the first summer holiday nearly upon the US, who wants to think too hard? J

Send your entry to answers@slipstick.com on or before June 8, 2005 and we'll select a winner from all of the entries.

"Send as" a Public Folder

A reader asks: I have a public folder mail enabled, and I want to send emails as this public folder but not send behalf on. Is this possible or does it only work on a mailbox?

Yes, it's possible and it's accomplished using the same general procedure as for mailboxes, by giving the user or group Send as permissions to the public folder.

Locate the public folder in the Exchange System Manager. Right click on it and choose Properties and select the Permissions tab then click on the Directory rights button. Add the person or group who needs Send as rights and add a check to Send as (near the bottom of the list of available rights).

If you are having problems making "Send as" work, these KB articles may help:
XADM: How to Grant a User "Send As" Rights in Exchange Server 5.5 and Exchange 2000
http://support.microsoft.com/?kbid=281208

Users Cannot Send Messages as a Public Folder After You Grant "Send As" Permissions
http://support.microsoft.com/?kbid=331655 

The Send Button is Dead

Did you ever attempt to send a document, file, or webpage using an application's File, Send menu only to have it refuse to send? It's as if the Send button is dead. A few people report that they need to click the Send button several times before it works, but most people resort to using Alt+S, the keyboard shortcut for Send.

This is caused by a somewhat rare bug, apparently caused by another program, although no one is able to identify what program (or programs) is affecting the Send button or why it happens.

If this should happen to you, you can either saving the email message and reopening it from Outlook or press the keyboard shortcut for Send (Alt+S).

Bad Add-in Programming 101

In the last week, three instances of bad add-in programming came up for discussion.

The first involved the Outlook security warning that something was accessing addresses but it wouldn't stay on the screen long enough for the user to adjust the length of time it remained active. This meant she couldn't sync all of her contacts with her mobile phone. The user mistakenly blamed Microsoft when the problem was with the application invoking the security warning dialog. Rather than using Extended MAPI or Redemption to avoid the security dialog, they used a script to dismiss the dialog. The user never mentioned what application she was using, but based on past experience, the likely culprit is Palm software.

The second problem happens when add-ins clear the clipboard when opening a new Outlook item, described in more detail at http://www.slipstick.com/contacts/clipboard.htm. The cause is an add-in adding buttons to a toolbar and copying the button face to the clipboard, then clearing the clipboard, without first saving the clipboard data so it can be restored. Even Microsoft doesn't get this right-- the MapPoint add-in for Outlook is one of add-ins that clears the clipboard.

The final example of bad programming for this week is add-ins that prevent Outlook from closing properly. While the reasons for this behavior aren't as cut and dried as with the other two examples, in part because any add-in accessing Outlook data will keep Outlook open as long as the application is running, problems can be prevented in many cases with proper programming. More information on this problem can be found at http://www.slipstick.com/problems/close.htm.

In each of the above examples, the correct programming methods are easily discovered by those who want to learn, either by visiting the forums at OutlookCode.com or the Outlook programming newsgroups at news://msnews.microsoft.com. If you are unable to use a newsreader (such as Outlook Express) to access the newsgroups, you can use the web-based interface to the newsgroups. The Microsoft newsgroups are also archived at Google Groups and many forum sites and these issues are discussed frequently.

See You at TechEd

I'll be at TechEd in Orlando from June 5 -10, working a few hours each day in the Desktop cabana area. Be sure to stop by and say hello. Sue Mosher will also be in attendance, working in the Portal cabana. She'll be happy to answer any Outlook programming questions you have.

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New Utilities

COPY2CALENDAR
http://copy2calendar.com/ 
copy2calendar automatically converts text containing date, time and appointment data into calendar entries. Supported applications include Microsoft Outlook, Lotus Notes and Palm Desktop. A 30 day free trial is available.

GROUPOUTLOOK
http://www.amarillosoftware.com/products/about_groupoutlook.asp
GroupOutlook from Amarillo Software allows you to share Outlook e-mail, calendars, contacts, tasks, notes and journals without Exchange Server. You can also synchronize links to contacts if you want. Using Group Calendar, you can view calendars side by side and have as many Group Calendars as you need. Public Folders allow you to share contacts as a centralized address book, calendars and e-mail. A 15-day free trial is available.

RESOURCEOUTLOOK
http://www.resourceoutlook.com/
ResourceOutlook is 100% web based and allows employees to book resources from any computer, anywhere. Among the features it offers are single sign-on, seamless integration with Outlook Web Access (OWA), and support for recurring meetings.

RSVME
http://www.rsvme.com/
Use RSVME to easily put together a questionnaire on any subject, from the best time for soccer practice to who's bringing what food to a party. Then select names from your address book to send the questionnaire to, and send. The responses come back in one easy to read report. RSVME is free application and integrates with Outlook and other email packages.

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Updated Utilities

GROUPCALENDAR FOR EXCHANGE
http://www.exchangegroupcalendar.com/
Collates appointments from individuals into a group calendar either with or without Exchange Server. With Exchange, you can use a public folder as the group calendar and it will update automatically. Without Exchange, users will need to click a button to copy their appointments to the group calendar. New version can use SQL server database and includes a new built in grid view which is printable. Version 1.26

OPUSFLOW DISCLAIMER FOR OUTLOOK
http://www.opusflowdisclaimer.com/
Client-based disclaimer tool that adds standard text, including optional logo, to each outgoing message. It has a configuration editor that makes it a breeze to configure and preview the emails that will be sent with the product installed. You can display the active directory fields and drag & drop them into the configuration and preview the result. In an Exchange environment, can read data from the GAL into the signature, and supports reading most fields in the active directory or exchange directory. Personal version is free but unsupported. Company version uses a central settings file to enforce company-specific information and combine that with personal information to create a signature with a standard layout. Version 3.31.

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Other Resources

DESCRIPTION OF THE OUTLOOK 2003 JUNK E-MAIL FILTER UPDATE: MAY, 2005
http://support.microsoft.com/?kbid=894384
This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of the e-mail messages that should be considered junk e-mail messages. While optional, it's highly recommended. This replaces the Junk email update released in March 2005.

MICROSOFT WINDOWS SMALL BUSINESS SERVER 2003 SERVICE PACK 1
http://www.microsoft.com/downloads/details.aspx?FamilyId=B6F8A4C0-B707-4161- ADEB-44F1B756119F
Install this on Small Business Server 2003 instead of individual Service Packs for Windows Server, Exchange Server, ISA, SQL.

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New Exchange Knowledge Base Articles

The Reply With Template rule on the public folder fails in Exchange Server 2003
http://support.microsoft.com/?kbid=890934

If you send a message from Exchange Server 5.5 to Exchange 2000 Server, the message may not be delivered, and you may not receive an NDR message
http://support.microsoft.com/?kbid=886808

If your mailbox is over the size limit, you may receive an HTTP 500 error instead of an HTTP 507 error as expected
http://support.microsoft.com/?kbid=812388

TechNet Support WebCast: How to analyze and troubleshoot the Cancelable RPC dialog box
http://support.microsoft.com/?kbid=899618

If you use OWA to post a message to a public folder in Exchange 2000 or in Exchange Server 2003, you cannot use Outlook Express to view the message
http://support.microsoft.com/?kbid=815377

The IMAPIProp::OpenProperty MAPI function returns a MAPI_E_NOT_FOUND (0x8004010F) error
http://support.microsoft.com/?kbid=898884

When you call the IAttach::SaveChanges(KEEP_OPEN_READONLY) function in your MAPI application, Extended MAPI may unexpectedly return a MAPI_E_NO_SUPPORT value
http://support.microsoft.com/?kbid=894313

The connection times out for an OWA user who has a mailbox on an Exchange Server 5.5 computer
http://support.microsoft.com/?kbid=823247

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New Outlook Knowledge Base Articles

Description of the Outlook 2003 Junk E-mail Filter update: May, 2005
http://support.microsoft.com/?kbid=894384

Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package that includes the Outllib.dll file: April 28, 2005
http://support.microsoft.com/?kbid=896724

Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package that includes the Emsmdb32.dll file: April 28, 2005
http://support.microsoft.com/?kbid=896155

Outlook 2003 and Outlook 2002 stop responding when you add a new Outlook Connector account in a profile
http://support.microsoft.com/?kbid=898854

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More Information

ISSN 1523-7990
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