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Exchange Messaging Outlook
Volume 7, Number 14

 

Greetings! Welcome to Vol. 7, No. 14, 11 Dec 2002, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:
  • Outlook vulnerable to denial-of-service attack
  • Fix in the works for Outlook 2000 SP3
  • PST files blocked in SP3
  • Meet Peter Kalmström
  • How to extract all sender addresses from a mail folder

Regular features:

  • New utilities
  • Updated utilities
  • Other new resources

Outlook vulnerable to denial-of-service attack

Microsoft has issued Security Bulletin MS02-067 - E-mail Header Processing Flaw Could Cause Outlook 2002 to Fail (http://www.microsoft.com/technet/security/bulletin/MS02-067.asp) describing a flaw that makes Outlook 2002 using Internet mail accounts vulnerable to a denial-of-service attack. The flaw does not affect Outlook users connecting only to Exchange server nor does it affect versions prior to Outlook 2002. A patch is available at http://support.microsoft.com/?kbid=331866, incorporating the security fix with several other post-SP2 fixes previously available only as hotfixes from Microsoft Product Support Services.

This patch also eliminates the crashes that may occur after SP2 has been applied, particularly on Windows XP with POP accounts scheduled for automatic download.

A second recent security bulletin, MS02-68 (http://www.microsoft.com/technet/security/bulletin/MS02-068.asp), details the latest update for Internet Explorer, which eliminates a vulnerability that could allow malicious content in an HTML-format mail message.

Fix in the works for Outlook 2000 SP3

After applying Service Pack 3 to Outlook 2000 configured in Internet Mail Only mode, you may see CPU usage by Outlook go as high as 100% or get erratic reminder behavior. Microsoft has identified the cause as a timing issue related to reminders and is testing a fix for release next week. For details, see the MSKB article "OL2000 (IMO) Outlook Reminders Are Problematic After You Install Office Service Pack 3" at http://support.microsoft.com/?kbid=811167.

In the meantime, Microsoft suggests that users experiencing this problem switch from Internet Mail Only to Corporate/Workgroup mode (Tools | Options | Mail Delivery | Reconfigure Mail Support). Switching to CW mode will render IMAP accounts unavailable and remove support for WinFax SE.

PST files blocked in SP3

Microsoft Office 2000 Service Pack 3 both giveth and taketh away. While it adds the ability to customize the list of blocked file types, it also adds Personal Folders .pst files to the list of blocked files. Since this isn't documented in the Microsoft Knowledgebase yet, we're hoping for an article soon that explains why PSTs are blocked. Outlook 2000 SP3 users can easily unblock PST files using the registry value discussed at http://www.slipstick.com/outlook/esecup/getexe.htm#ol2002 or any of the free tools that can set that value.

Meet Peter Kalmström

This issue's New Utilities section below contains a wealth of Outlook add-ins from http://www.kalmstrom.nu, the web site run by Swedish developer Peter Kalmström. As part of our occasional series spotlighting Outlook developers, we asked Peter to tell us a little about himself and his interest in Outlook.

He says he started building calendar solutions with Microsoft Schedule+ way back in 1996, building a resource booking solution for the school where he worked. Since then, he has built various custom solutions for large Swedish companies and organizations. About a year ago, he started publishing a series of Outlook applications and slowly extending his portfolio of products. Applications like Outlook Knowledgebase and Outlook Resources are the fruit of the collaborative solutions he has built for his customers.

As for his personal interest in Outlook, Peter says, "I believe the Outlook PIM is a great tool for personal and collaborative work. Doesn't all corporate or organizational information start out as personal information, anyhow?"

At Peter's web site apart not only can you see screen shots of the utilities, but most also have small demonstration movies that you can watch to see exactly how they work. Another is the community spirit. After his third child was born last summer, he decided to make all his products available free of charge to hospitals, schools, and charities. He's also running a Christmas Eve drawing where he will give away licenses for some of his products as part of the celebration.

How to extract all sender addresses from a mail folder

I sometimes feel that I spend entirely too much time on mailing lists and in the Outlook newsgroups, but then comes along a gem of a tip that makes it all worthwhile. Hats off to Donna Eliassen on the Outlook-users list (http://groups.yahoo.com/group/outlook-users/) for relating a simple and easy method for harvesting the From addresses from all mail messages in a folder.

The trick is to use Outlook's File | Import and Export command, then choose Export to a File. An Excel file works well as a target; you can sort the addresses in the resulting worksheet. After you set the location for the export file, the wizard will display a screen with a Map Custom Fields button. Click this button, then click Clear Map to remove all the fields from the list on the right. Drag the From (Name) and From (Address) fields from the list of source fields on the left to the list of target fields on the right. (If you work in an Exchange organization, you might also want to drag From (Type), so you can distinguish between internal and external senders.) Complete the merge, and you'll have an Excel worksheet file containing only the names and addresses of people who sent messages in the source folder.

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New Utilities

CONTACTS VERIFIER
http://www.mailutilities.com/outlook/cov/
Checks the validity of email addresses in Outlook 2000 or later using DNS and SMTP techniques.

DUALITY ENTERPRISE
http://www.commtag.com/products/
Multi-device mobility solution delivering Exchange mailbox mail and calendar functionality to Pocket PC and GSM/GPRS/Bluetooth devices.

DUPLICATE E-MAIL REMOVER
http://www.mailutilities.com/outlook/der/
Finds and removes duplicates, even if the messages appear in different folders.

EMAILMERGE4OUTLOOK
http://www.addins4outlook.com/emailmerge/default.htm
Create individual messages in rich-text or HTML format using data from any Outlook contacts folder. Can filter by category and send attachments. Outlook 2000 or later.

INBOX BUDDY
http://www.inboxbuddy.com/
Anti-spam and mail management tool for Outlook 2000 and later. Uses custom fields and views to prioritize your Inbox and reorganize it according to your relationship with each sender . Includes a New Mail command to send a new message to the sender of the currently highlighted message. Another feature notifies you if a contact doesn't respond to your mail message within a certain number of days. Allows you to select multiple messages and flag them for follow-up with a single click.

OUTLOOK CALVIEWER
http://www.kalmstrom.nu/products/Outlook/OutlookCalViewer/Index.htm
Utility to display multiple Outlook calendars in a single view. Operates as a folder home page, so no client install is necessary. Outlook 2000 or later.

OUTLOOK HELPDESK
http://www.kalmstrom.nu/products/Outlook/OutlookHelpdesk/Index.htm
Folder-based help desk system that can run either in an Exchange public folder or standalone. Completed trouble tickets are stored in an Access database and can be used to create knowledgebase articles. Can convert incoming mail message to a help desk ticket. Outlook 2002 or later.

OUTLOOK KNOWLEDGEBASE
http://www.kalmstrom.nu/products/Outlook/OutlookKBase/Index.htm
Exchange public folder-based knowledgebase, compatible with all versions of Outlook, including Outlook Web Access.

OUTLOOK NAMEDAYS
http://www.kalmstrom.nu/products/Outlook/OutlookNameDays/index.htm
Free tool to add "name day" events for names from many countries to any Outlook calendar folder.

OUTLOOK RESOURCES
http://www.kalmstrom.nu/Default.asp?Page=products/Outlook/OutlookResources/index.htm
Server-based utility to manage and book resource calendars in the Public Folders hierarchy instead of individual resource mailboxes. Provides space to describe each room, even include pictures. Operates as a folder home page. Outlook 2000 or later.

OUTLOOK RESPONDER
http://www.kalmstrom.nu/products/Outlook/OutlookResponder/Index.htm
Respond to messages with custom HTML templates that can include attachments. Can automatically refile messages to specific folders, based on the template. Operates as a folder home page, so no client install is necessary. Can also do bulk mailings.

OUTLOOK TIMECARD
http://www.kalmstrom.nu/products/Outlook/OutlookTimeCard/Index.htm
Summarizes and calculates time worked, based on Outlook calendar data. Provides mechanism to standardize customers, tasks performed, and rates using an Exchange public folder. Exports data to a central Access .mdb file. Outlook 2000 or later.

POLICY PATROL ENTERPRISE
http://www.policypatrol.com/PolicyPatrolEnterprise.htm
Expanded version of Policy Patrol Disclaimers, plus rules-based message and attachment filtering, spam blocking with real-time black lists, white lists, and other methods, anti-virus using the Kaspersky anti-virus engine, off-peak delivery of large messages, reports on sent and received messages and other management features, automatic printing, customized NDRs and DSNs, automatic conversion of messages to plain text, automatic compression and decompression, archiving to SQL, XML, or CSV.

SUBSCRIPTION MANAGER
http://www.mailutilities.com/outlook/sum/
Maintains Outlook distribution lists based on incoming subscribe and unsubscribe messages. For Outlook 2000 and later. Supports automatic reply templates for subscription and other requests.

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Updated utilities

ATTACHMENT OPTIONS
http://www.slovaktech.com/attachmentoptions.htm
Version 1.8.1 of this tool for adjusting the attachment blocking feature adds support for Outlook 2000 SP3 and Outlook 11 and adds Personal Folders .pst files to the list of files blocked by default.

DECEMBER 2002 CUMULATIVE PATCH FOR INTERNET EXPLORER
http://www.microsoft.com/technet/security/bulletin/MS02-068.asp
Critical update to address vulnerabilities, including at least one that could affect HTML-format mail messages.

OUTLOOK 2002 UPDATE DECEMBER 4, 2002
http://support.microsoft.com/?kbid=331866
First public post-SP2 update, includes security patch to block a possible denial-of-service attack vulnerability, plus all the above post-SP2 updates. Also resolves these issues: -- Restores functionality to Outlook://<entryID> format hyperlinks -- No longer creates duplicate links in journal entries for contacts with titles -- Restores the SP1 functionality, broken in SP2, that blocks users from creating or accessing Personal Folders .pst files.

OUTLOOK DUPLICATES REMOVER
http://www.slipstick.com/files/ODR5.EXE
Version 4.0 of this free tool for removing duplicate items from Outlook 98 or later has a faster searching algorithm and can search for duplicates across subfolders.

OUTLOOK YEAR VIEW CONTROL
http://www.planetsoftware.com.au/
Latest version of this ActiveX control that provides a full year view of Outlook all-day events appointments, with different colors for categories, eliminates Outlook address book security prompts. Also includes improved setup program and fixes problem with displaying recurring appointments that span multiple years.

POLICY PATROL DISCLAIMERS
http://www.policypatrol.com/PolicyPatrolDisclaimers.htm
Version 2.0 of this disclaimer and signature tool adds support for HTML disclaimers, pictures and tables, disclaimers as plain text attachments, custom positioning. It also provides more flexibility for adding or excluding disclaimers based certain criteria. Can be configured to send blind copies to a designated mailbox, in part to prove that disclaimers were sent.

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Other new resources

EXCHANGE 2000 MONITORING AND MAINTENANCE
http://www.msexchange.org/pages/article.asp?id=539
Tutorial on the Exchange and Windows features and tools that can help you track the state of your Exchange servers.

"SECURE" YOUR EXCHANGE SERVER ON THE INTERNET FOR $100
http://www.msexchange.org/pages/article.asp?id=538
For small organizations, setting up a firewall for Internet access to Exchange mailboxes.

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