Exchange Messaging Outlook
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Greetings! Welcome to Vol. 7, No. 4, 31 Jul 2002, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook. Today's highlights:
Regular features:
Exchange 2000 SP3 released Exchange 2000 Service Pack 3 is available for download, consolidating security and other fixes issued since SP2. To see what's fixed in SP3 and previous service packs, see http://support.microsoft.com/default.aspx?scid=kb;en-us;Q311456. You must install Windows 2000 Service Pack 2 or 3 (released this week) before installing Exchange 2000 SP3. You cannot remove SP3 without removing and restoring Exchange to the original system state. Make a backup of your data both before and after installing SP3. For Outlook Web Access, you must upgrade all front-end servers to SP3 before upgrading any OWA back-end servers. For other critical issues that you should consider when planning your SP3 rollout, see:
If you are eager to test Microsoft's .NET server, SP3 will allow you to run Exchange 2000 on Windows 2000 SP3 servers in environments with Windows .NET domain controllers. However, Microsoft does not support running Exchange 2000 on a .NET server yet. That will have to wait for next year's release of Titanium (see http://www.slipstick.com/emo/2002/up020717.htm). New security provisions in SP3 may cause problems with CDOEX or CDOSYS applications that send mail via SMTP. See Microsoft Exchange 2000 Server Service Pack 3 Security Modification and CDOEX/CDOSYS (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324037) for details. Outlook tips from readers Even though I've been using Outlook for what now seems like forever, I learn something new about it almost every day, often from an EMO reader, a visitor to http://www.slipstick.com, or a participant in a discussion forum who cared enough to send in a tip. Margaret Blauvelt showed me a different way to create an HTML-format mail message from an existing .htm file, without opening it in Internet Explorer: First, make sure that WordMail as your editor is turned off. Then, use the Web toolbar in Outlook 2000 or the Address box in Outlook 2002 to navigate to the web page. Finally, choose Actions | Send Web Page by E-mail. For other methods that can help you create complex HTML messages in Outlook, see http://www.slipstick.com/mail1/html.htm. Steven Teiger suggests that people who want to protect their Personal Folders .pst files from prying eyes should skip Outlook's built-in password protection, since Outlook password crackers do exist, and look instead at the security provided by their computer's operating system. If you’re using Windows NT 4.0, Windows 2000, or Windows XP, you can store the .pst file on an NTFS volume and protect it with permissions. Outlook MVP Patrick Reed has a great regimen for troubleshooting problems with an offline folders .ost file, which replicates Exchange mailbox and public folders to your local machine. If he gets a synchronization error, he first tries creating a new .ost file and synchronizing it with the server. If that doesn’t solve the problem, then he tries synchronizing each folder one-by-one. If a particular folder won't sync, he tries to open the attachments in the folder. This should force any server-based anti-virus utility to check the attachment. Patrick says that sometimes it seems like the anti-virus software may be interfering with the synchronization. Finally, if nothing else has worked, he creates a new profile for the user and, again, a new .ost file. Patrick says he's rarely had to go farther than that stage. New servers challenge Exchange In the last issue of EMO, I wrote about what's coming next year in the next version of Exchange, codename "Titanium," Outlook 11, and Microsoft CRM. Since then, I've been busy examining the plans for major product releases from other vendors that hope for lots of customers with Outlook clients. Oracle announced its Collaboration Suite (http://oracle.com/ip/deploy/cs/), due later this year, which will include a calendar server as well as email. The suite will also incorporate archiving, wireless access, voicemail, inbound fax, and search. In June, Oracle acquired Steltor and that company's CorporateTime calendar server. Novell has a new small business mail and calendar server, NetMail XE (http://www.novell.com/products/netmailxe/features.html), that runs under Windows and doesn’t require any NetWare components. The company plans to add more Outlook-related functionality beyond mail and scheduling, which is implemented in NetMail with the iCalendar standard. Outlook Mobile Manager discontinued On the heels of the announcement that Titanium will have built-in mobile access, Microsoft has quietly discontinued its free Outlook Mobile Manager add-in. OMM was exclusively for Outlook users who connect to Exchange. It allowed users to set up rules to forward mail and reminders to a mobile device. When asked about the demise of OMM, a Microsoft spokesperson said customers want the capability to push notifications to their wireless devices, but in a server-based product, so that it can be centrally managed and supported and not require that an individual user's machine be left on. A couple of dozen products compete with Microsoft's Mobile Information Server -- and next year, Titanium -- to provide server-based mobile access to Exchange. Far fewer applications are available to provide mobile access to Outlook data for non-Exchange users. Our short list is at http://www.slipstick.com/addins/mobile.htm#info. Exchange 5.5 buffer overrun vulnerability Microsoft has issued a moderate-severity security bulletin for Exchange 5.5 -- see MS02-037: Server Response To SMTP Client EHLO Command Results In Buffer Overrun (http://www.microsoft.com/technet/security/bulletin/MS02-037.asp). The available patch for the Internet Mail Connector (IMC) requires Service Pack 4. |
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New Utilities |
BIZAUTOMATION CRM http://www.bizautomation.com/bizautomation_crm.htm Customer relationship management application built on Outlook and Exchange 2000, with sales force automation, customer service, and marketing and campaign management modules. Supports access via Outlook (limited functionality), web browser, or Pocket Outlook on a PocketPC PDA. Integrates with QuickBooks Pro 2003. Available either for in-house installation or by subscription as a hosted application. CONTACT ZONE CONTACTGENIE IMPORTER SENSEDESK VOICE RECORDER FOR OUTLOOK SMARTNOTE TXTGATEWAY OUTLOOK SMS CONNECTOR |
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Updated utilities |
EXMS ACTIVEDL/ACTIVE GROUPS http://www.discusdata.com/products/ActiveDL.htm Version 4.0 of this tool to automate the creation and maintenance of Exchange Server and Active Directory distribution lists and security groups adds features for monitoring DL usage, such as the last date of use. It can also automatically regenerate distribution list “families” as the values of the directory attributes change. EXMS DIRECTORY INTEGRITY AGENT OAXFER OUTCLOCK PLUS PACK FOR OUTLOOK WEB ACCESS 2000 QUOTES 2002 SECURELOGOFF WEBDIR |
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Other new resources |
ALLOWING USERS TO ACCESS MULTIPLE MAILBOXES OR CREATING A GROUP
MAILBOX http://www.msexchange.org/pages/articles.asp?art=603 How-to article with screen shots, for Exchange 2000. ATTACHMENT ARCHIVING TO A FILE SERVER SCRIPT EXCHANGE 2000 SERVICE PACK 3 HOW TO CREATE A CATCHALL MAILBOX SINK FOR EXCHANGE 2000 MICROSOFT MAPI HAS A FUTURE IN EXCHANGE AND OUTLOOK MICROSOFT OFFICE XP WEB SERVICES TOOLKIT MS02-037: SERVER RESPONSE TO SMTP CLIENT EHLO COMMAND RESULTS
IN BUFFER OVERRUN PUBLISH YOUR EXCHANGE SERVERS ON THE INTERNET WORRY-FREE! RULES TO BETTER E-MAIL UNDERSTANDING RELAYING AND SPAM WITH EXCHANGE 2000 |
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More Information |
ISSN 1523-7990 |
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Updated Jul 30 2006
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