Slipstick Systems Outlook and Exchange Solutions Center

Outlook Issues
Exchange Server
Utilities and Add-ins
Video Tutorials
Product Reviews


Subscribe to EMO
Previous Issues Index

 



Exchange Messaging Outlook
Volume 6, Number 23

Click for details on The Microsoft Outlook 2000 E-mail and Fax Guide

Greetings! Welcome to Vol. 6, No. 23, 13 Mar 2002, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:
  • Microsoft plans CRM application
  • Net Folders for Outlook 2002
  • More sharing tools
  • How to get Outlook 2002 for Exchange 2000 (UPDATE)
  • Exchange documentation: Good or bad?
  • Microsoft Office Solutions Conference

Regular features:

  • New utilities
  • Updated utilities
  • Other new resources

Microsoft plans CRM application

A new application, Microsoft Customer Relationship Management, is due for release in late 2002 with two modules -- sales and customer services for managing interactions with customers. It will support both web and Outlook interfaces and integrate with Microsoft Great Plains back office data. This will no doubt tighten the market even more for the three dozen existing CRM applications with Outlook hooks; Purple Solutions has already thrown in the towel.

For more information on Microsoft's plans, see http://www.greatplains.com/news/document.asp?Link=newsitems/mscrm.htm

Net Folders for Outlook 2002

Many users who upgrade from Outlook 98 or 2000 to Outlook 2002 are surprised to find that Microsoft removed the Net Folders feature from the latest version. Net Folders was notoriously unreliable, but provided a built-in way for users to share Outlook data automatically through special mail messages.

A new product, 4Team for MS Outlook (http://www.outlook4team.com/), adds Net Folders-like capabilities to Outlook 2002, plus an interface reminiscent of Team Folders or SharePoint Team Services. Like Net Folders, 4Team uses mail messages for data exchange, but with at least a couple of key differences: Updates are sent immediately, rather than on a schedule, and the update messages use a simpler format than Net Folders. One annoyance that we found in our brief testing is that 4Team triggers the address book access security prompt. This was surprising, considering that the program uses the Redemption library (http://www.dimastr.com/redemption/) to avoid a security prompt when it sends messages. Perhaps they can take care of that in a future revision.

Note that 4Team is for Outlook 2002 only. It's a full replacement for Net Folders, not a way to integrate Outlook 2002 into an existing Outlook 98/2000 Net Folders sharing scheme.

More sharing tools

Sharing Outlook data without Exchange Server continues to be a very hot topic. For calendars, the next version of Meetingmaker, version 7.1, will include synchronization with Outlook, Pocket PC, and BlackBerry devices using the Intellisync engine from Pumatech. See http://www.meetingmaker.com/news/pumatech.cfm for the announcement.

In response to our Outlook Sharing via IMAP article in the last EMO (http://www.slipstick.com/emo/2002/up020213.htm), we heard from FastMail (http://www.fastmail.fm) about their free and low-cost IMAP accounts. Because FastMail relies on the Cyrus IMAP server, it supports InsightConnector (http://www.bynari.net) for sharing all kinds of Outlook data via IMAP. Bynari is also now providing a free Linux IMAP server as part of their effort to get people to try InsightConnector; the download is at http://www.bynari.net/downloads.html.

How to get Outlook 2002 for Exchange 2000 (UPDATE)

Microsoft has confirmed that the CD set for Exchange 2000 SP2 (http://www.microsoft.com/exchange/downloads/2000/sp2/default.asp) includes Outlook 2002. That gives you another option for getting Outlook to install for use with your Exchange 2000 CALs. You'll apparently still need to call for a volume license key for Outlook 2002; for details, see http://www.slipstick.com/outlook/ol2002/howtoorder.htm.

Exchange documentation: Good or bad?

Microsoft has opened a new feedback channel for Exchange documentation. You can send your comments by clicking on this address: mailto:exchdocs@microsoft.com. They're interested in everything from inaccuracies in existing docs to your favorite sources of Exchange information -- whether you get assistance via Help, from books, from white papers, via TechNet, etc.

The feedback address was publicized yesterday during a TechNet chat on Exchange documentation, in which the Microsoft participants revealed that more white papers and other technical resources are in the works. In a planned reorganization, they'll try to ensure a cleaner separation between marketing and technical resources. We put in our two cents' worth on our pet peeves -- content that moves without redirects (Microsoft said they'll try harder this time.) and long URLs that get broken when you try to send them in text messages to colleagues.

Microsoft doesn't always publicize these TechNet Chats very well, but they are great opportunities to ask questions and provide feedback, sometimes at the highest levels. For example, the next chat will take place tomorrow, March 14, at 4:30 Eastern time (21:30 GMT) with Brian Valentine, senior vice president of the Windows division at Microsoft. To participate or to check the rest of the chat schedule, browse the listings at http://www.microsoft.com/technet/itcommunity/chats/default.asp

Microsoft Office Solutions Conference

The Microsoft Office Solutions Conference May 14-18 in Palm Springs, CA, is a great opportunity this year to get practical information on a broad range of programming and other issues related to Outlook, Exchange, SharePoint Portal Server, and the full range of Office applications. Sessions that I and other developers will be giving include:

Sue Mosher (Turtleflock, LLC/Slipstick Systems)
Deploying Microsoft Outlook 2002
Top Issues for Outlook Forms Developers
XML in Action: Customizing Outlook 2002 Views

Randy Byrne (Micro Eye)
A Developer's Guide to the Outlook E-mail Security Update
Extending Outlook with COM Add-ins
Integrating Outlook with SharePoint Portal Server

Tom Rizzo (Microsoft)
Building Exchange Solutions Using .NET
Advanced Topics for Exchange and SPS

John Durant (Architects IT)
Customizing Portal Interaction with PKMCDO
Developing Digital Dashboards for SharePoint Portal Server and Office XP

Alex Reich (loudENERGY)
Email & Fax with Mail Merging Using Word VBA

John Wallace (Plural)
Finding Information in SharePoint Using Office XP Smart Tags
Building an Employee Directory for Your SharePoint Portal

The Office conference runs concurrently with the Asp.net and XML Web Services Solutions Conference at the same location; one registration gets you into both conferences. If you register by March 21, you can save $200. For more information, see http://www.msofficemag.net/Events/MOSC2002/.

Back to Top

New Utilities

4TEAM FOR MS OUTLOOK
http://www.outlook4team.com/
Team contacts, calendar, documents, and discussions -- much like Team Folders or SharePoint Team Services -- but without Exchange Server. Data is shared via special email messages. Requires Outlook 2002. Free version available for 4 users and a single project [no longer available as of June 2002].

DB FOR OUTLOOK
http://www.baran-systems.com/Products/DBfO/index.htm
Build an Excel database from messages in Outlook folders.

EMAILBOSS
http://www.emailboss.com/
Alternative to Outlook Rules Wizard to eliminate junk mail, sort messages by categories, and alert you to priority messages. Also forwards messages from certain category folders automatically to another address or a mobile device.

EVERRO
http://www.everro.com/index.htm
Exchange mailbox management tool, similar to Mailbox Manager, but with greater flexibility. It can maintain individual retention settings for multiple users in a single file and run on a computer separate from the Exchange server. Targeted at unified messaging environments where administrators may want to make sure that old faxes and voice mail messages that take up a lot of room are purged regularly.

LOUDPC
http://www.loudpc.com
Service that provides secure access to Outlook data and system files on your local PC from any browser or web-enabled phone.

METAMESSAGE FOR WIRELESS
http://www.onsettechnology.com/pr2_mm.htm
Allows wireless users to read attachments, check web links, and get GAL information from their Exchange mailboxes.

MHMS EXE GRABBER
http://mhmscomp.tripod.com/exegrabberinfo.htm
Extracts .exe attachments from Outlook messages that have been saved as .msg files. Free.

MICROGARDEN SYMPOSIUM
http://www.microgarden.com/symposium/index.htm
Allows users to search meeting and conference rooms on the Exchange server to find free times so that they can schedule meetings. Suggests alternative times if your first requested time is not available. [No longer available as of July 2003]

PERMISSIONS ADD-IN
http://www.mrhtech.com/community/permissions.asp
Outlook 2002 add-in for adjusting which attachments you can open under Outlook's increased security.

SECURELOGOFF FOR OUTLOOK WEB ACCESS 2000
http://www.messageware.net/products/securelogoff/securelogoff.html
Securely logs a user off OWA, even at kiosks where the user is not allowed to close the browser.

SMARTFAX 2002
http://www.ringcentral.com/
Fax software integrates with Outlook address book and delivers incoming faxes to Outlook Inbox.

SPEAKING EMAIL DELUXE
http://www.uk-software.com/speakingemail.htm
Monitors up to 99 POP accounts for new messages and "speaks" notifications with a Microsoft Agent character. You can also use it to compose speaking messages that you send.

VIRUSARREST
http://www.virusarrest.com/
Outlook 2000/2002 COM add-in that prompts the user to confirm every message sent with an attachment.

Back to Top  

Updated utilities

80-20 RETRIEVER
 http://www.80-20.com/products/retriever/index.htm
The latest version of this tool for searching Outlook items and attachments, plus system files, now integrates with popular corporate portals, as well as Outlook and Internet Explorer.

ACT! 2000
http://support.act.com/act_support/act2000/updates/
Version 5.0.4.495 is the first version that compensates for increased Outlook security, but it removes the ability to have Outlook rules applied to email messages sent from ACT!.

CONTEX CRM
http://www.imprezacomp.com/whatis.asp
Version 3.0 takes this contact management tool from a collection of custom Outlook forms to an integrated CRM system in three different versions for different applications. In addition to maintaining relationships between companies and individuals, it provides public journal activity logging, sales force automation, conference booking management, invoicing, and mailing list management.

EMAIL TEMPLATES
http://www.emailtemplates.com/
Version 3.0.2.791 disables Email Templates custom actions on systems with Outlook 2002 installed, resulting in better overall stability of the system.

OSA-SYNC
http://www.vaita.com/
This utility for synchronizing and sharing Outlook contacts at regular intervals among multiple computers on a local network has been updated to avoid the Outlook security prompts.

OUTLOOK DUPLICATES REMOVER
http://www.slipstick.com/files/ODR5.EXE
Version 3.0 of this free duplicate removal tool adds support for mail folders, as well as Calendar, Tasks, Contacts, and Notes.

SQLVIEW FOR MICROSOFT OUTLOOK
http://www.oaklodge.com/technology/sqlview/
The latest version of this add-in for connecting Outlook to SQL databases adds the ability to create new folders via Outlook, create journal items directly in the SQL database, and store embedded messages in Outlook objects, as well as several bug fixes.

WEBDIR
http://www.imanami.com/products/webdir/default.asp
Version 2.0 of this tool for managing directory information supports both Exchange 5.5 and Active Directory. It allows users to subscribe and unsubscribe from groups and allows managers to update the properties of people who report to them. You can also use it to look up a phone number or e-mail address from your mobile phone or Blackberry device.

WEBTEAM CENTRAL
http://www.ms-add-on.com/products_webteam_eng.htm
Version 2.0 of this web-based tool for consolidating Outlook/Exchange calendars adds compatibility with Outlook 2002, appointment booking via Outlook Web Access, advanced search capability, support for cascading style sheets, color-coding by category, and many other improvements.

Back to Top  

Other new resources

BUILDING AN OFFICE2K COM ADDIN WITH VC++/ATL
http://www.mindcracker.com/mindcracker/c_cafe/atl/BuildingOffice2KCOMAdd InAD.asp
Tutorial with sample code covering toolbars, events, property pages, useful registry keys, and more.

COMMAND BARS BROWSER
http://www.siam-consulting.com/Downloads.htm
Free tool that allows a developer to browse the CommandBars in an Outlook Explorer window to discover the IDs for different commands so you can execute them programmatically. Also works with other Office programs.

MICROSOFT SECURITY BULLETIN MS02-009
http://www.microsoft.com/technet/security/bulletin/ms02-009.asp
Describes "Incorrect VBScript Handling in IE can Allow Web Pages to Read Local Files" problem and patch. Outlook users with the Email Security Update are not vulnerable.

HOW TO DISABLE JOURNALING FOR ALL USERS IN OUTLOOK 2002
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q312959
Microsoft Knowledge base article explaining how to use a group policy to suppress journaling .

MAIL-FILTERS.COM
http://www.mail-filters.com/
Service that filters out junk mail sent to addresses in your domain before it arrives at your company mail server.

MESSAGEONE CUSTOM OWA WIZARD
http://www.messageone.com/m1owa/
Free service that builds custom Exchange 5.5 Outlook Web Access logon and logoff screens with your choice of color scheme and company logo.

OL2002 ROAMING USING DIFFERENT OUTLOOK VERSIONS ON DIFFERENT PCS
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287730
Quirks you can expect if users roam between Outlook 2002 and other versions of Outlook.

RAPWARE EASY MAPI
http://www.rapware.nl/
Developer toolkit for Delphi for partial use of Extended MAPI interfaces.

Back to Top

More Information

ISSN 1523-7990
Copyright 1996-2006, Slipstick Systems and CDOLive LLC. All rights reserved.

Updated Apr 07 2008

Copyright Slipstick Systems. All rights reserved.
Send comments using our Feedback page

Home | What's New | Exchange Server | Outlook | Utilities | Bookstore
About Slipstick | Feedback | Privacy Policy | Site Map | Archived Pages | Link to Us | Advertise