Volume 19 Issue 20

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The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on May 29, 2014.

EMO is a weekly publication, bi-weekly during July and August. To receive your own copy of EMO by email, subscribe here.

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Disable Outlook's Reading Pane

Disable Outlook's Reading Pane

How to use Group Policy or a registry key to disable the reading pane in Outlook 2013, 2010, or 2007.

How Safe is the Reading Pane?

How Safe is the Reading Pane?

How safe is Outlook's reading pane? The fact that there have been no preview pane exploits in more than 10 years shows how safe the preview pane really is. Preview pane Safety by version.

Inserting Outlook 2013 Contact Addresses into Envelopes

Inserting Outlook 2013 Contact Addresses into Envelopes

When you Insert an Outlook Contact's mailing address into a Word document using the Envelope Wizard, the company name may be inserted along with the person's full name.

New & Updated Exchange KB Articles

'A folder with same name already exists' error when you rename an Outlook folder in an Exchange Server 2010 environment
http://support.microsoft.com/kb/2957762

'Not a valid SMTP address' error when you migrate mailboxes to Exchange Online in a cutover migration
http://support.microsoft.com/kb/2965789

'Some or all Identity references could not be translated' error when you manage DAG in Exchange Server 2013 SP1 in a disjoint namespace domain
http://support.microsoft.com/kb/2958430

'Subtask Configure execution failed' error when you run the Hybrid Configuration Wizard in Exchange 2013 after an upgrade from Exchange 2010
http://support.microsoft.com/kb/2967914

'SyncHealth|Hub' folder is created unexpectedly after installing Cumulative Update 2 for Exchange Server 2013
http://support.microsoft.com/kb/2924519

Cannot connect to Exchange Server 2010 when the RPC Client Access service crashes
http://support.microsoft.com/kb/2923865

Cannot open .tif files from email messages by using Windows-based applications in an Exchange Server 2013 environment
http://support.microsoft.com/kb/2916113

CreateFolder with OPEN_IF_EXISTS resets retention policies in Exchange Server 2010
http://support.microsoft.com/kb/2968594

CRM synchronization fails if the time zone name of a meeting is not set in an Exchange Server 2013 environment
http://support.microsoft.com/kb/2962435

Email messages in the Sent Items folder have the same PR_INTERNET_MESSAGE_ID property in an Exchange environment
http://support.microsoft.com/kb/2592398

Event ID 1000 and 7031 when you cannot connect to mailboxes in an Exchange Server 2010 environment
http://support.microsoft.com/kb/2934091

Event ID 2084 occurs and Exchange server loses connection to the domain controllers in an Exchange Server 2010 environment
http://support.microsoft.com/kb/2952799

EWS cannot identify the attachment in an Exchange Server 2010 environment
http://support.microsoft.com/kb/2931842

EWS integration for Lync works incorrectly in an Exchange Server 2013 and 2007 coexistence environment
http://support.microsoft.com/kb/2941221

Exchange ActiveSync proxy does not work from Exchange Server 2013 to Exchange Server 2007
http://support.microsoft.com/kb/2942609

Exchange RPC Client Access service freezes when you open an attached file in Outlook Online mode in Exchange Server 2010
http://support.microsoft.com/kb/2924592

Exchange Shared Cache Service restarts frequently in Exchange Server 2013 Cumulative Update 5
http://support.microsoft.com/kb/2971467

Get-Message cmdlet does not respect the defined write scope in Exchange Server 2010
http://support.microsoft.com/kb/2927265

Images are missing when using Outlook in online mode with Exchange Server 2013
http://support.microsoft.com/kb/2862739

IME is disabled in Outlook Web App when you press Tab to move the focus in an email message in Exchange Server 2013
http://support.microsoft.com/kb/2957592

Message routing latency if IPv6 is enabled in Exchange Server 2013
http://support.microsoft.com/kb/2963590

Organizer name and meeting status field can be changed by EAS clients in an Exchange Server 2010 environment
http://support.microsoft.com/kb/2960652

Outlook Web App accessibility improvement for UI appearance in Exchange Server 2013
http://support.microsoft.com/kb/2963566

Plain-text message body is cleared when writing in Outlook Web App by using Internet Explorer 8 in Exchange Server 2013
http://support.microsoft.com/kb/2926742

Retention policy is applied unexpectedly to a folder when Outlook rule moves a copy in Exchange Server 2010
http://support.microsoft.com/kb/2928703

Sender's email address is broken after importing a PST file into an Exchange Server 2013 mailbox
http://support.microsoft.com/kb/2926308

Slow performance in Outlook Web App when Lync is integrated with Exchange Server 2013
http://support.microsoft.com/kb/2962434

Store.exe crashes if you create a deeply nested subfolder in Outlook
http://support.microsoft.com/kb/2920549

Update Rollup 6 for Exchange Server 2010 Service Pack 3
http://support.microsoft.com/kb/2936871

Users always get the FBA page when they access OWA or ECP in Exchange Server 2013
http://support.microsoft.com/kb/2925559

Users can't move items between on-premises Exchange Server 2010 mailboxes and their cloud-based archive in Outlook Web App
http://support.microsoft.com/kb/2970120

You cannot sync contacts or tasks in Microsoft CRM client for Outlook in an Exchange Server 2013 environment
http://support.microsoft.com/kb/2962439

New & Updated Office 365 KB Articles

'A different type of Active Directory object already exists' error when you migrate mailboxes to Exchange Online in a cutover migration
http://support.microsoft.com/kb/2968722

'Add Section' command is unavailable
http://support.microsoft.com/kb/2622653

'Subtask Configure execution failed' error when you run the Hybrid Configuration Wizard in Exchange 2013 after an upgrade from Exchange 2010
http://support.microsoft.com/kb/2967914

Error: Access Services reports are not enabled in Microsoft Office 365
http://support.microsoft.com/kb/2634602

Users can't move items between on-premises Exchange Server 2010 mailboxes and their cloud-based archive in Outlook Web App
http://support.microsoft.com/kb/2970120

New & Updated Office 2011 for Mac KB Articles

Microsoft Office for Mac 2011 14.4.2 Update
http://support.microsoft.com/kb/2970766

New & Updated Outlook KB Articles

Error 0x800CCC33 when you synchronize Hotmail with Outlook
http://support.microsoft.com/kb/2509979

Identify and resolve sending or receiving issues in Outlook by using the Office Configuration Analyzer Tool
http://support.microsoft.com/kb/2970771

Images are missing when using Outlook in online mode with Exchange Server 2013
http://support.microsoft.com/kb/2862739

Outlook does not prompt the meeting organizer to send updates only to added or deleted attendees
http://support.microsoft.com/kb/2732379

Possible Outlook mail flow issue using iCloud add-in
http://support.microsoft.com/kb/2956319

The 32-bit version of Outlook freezes when you print in a 64-bit version of Windows 7
http://support.microsoft.com/kb/2952889