« Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on March 13, 2014.

EMO is a weekly publication, bi-weekly during July and August. To receive your own copy of EMO by email, subscribe here.

Support Exchange Messaging Outlook Sponsors
outlook icon

Basic Troubleshooting Steps

While experienced Outlook users have troubleshooting Outlook down pat, newer users often don't know where to begin so they start by uninstalling and reinstalling Office or Outlook. Because most problems are caused by corruption in the user configuration files and registry entries or by third party add-ins, and these are preserved during a reinstall, uninstalling  

New & Updated Exchange KB Articles

Error 85010013, 8600C2B, or 86000C29 when you try to synchronize a Windows Phone-based device to an Exchange server
https://support.microsoft.com/kb/2464593/

How to obtain an Exchange Hybrid Edition product key for your on-premises Exchange 2007 or Exchange 2003 organization
https://support.microsoft.com/kb/2939261/

How to search for deleted items in an Exchange mailbox
https://support.microsoft.com/kb/2786067/

Meeting in attendee’s Calendar loses track of the meeting organizer
https://support.microsoft.com/kb/2768774/

The System Attendant homeMDB attribute is missing or invalid
https://support.microsoft.com/kb/2616832/

New & Updated Office 365 KB Articles

'Error: default folders cannot be moved or deleted' error message when you migrate on-premises mailboxes to Office 365
https://support.microsoft.com/kb/2939487/

'Target mailbox doesn't have an SMTP proxy matching '<domain>.mail.onmicrosoft.com'' error when you try to move mailboxes to Exchange Online
https://support.microsoft.com/kb/2939340/

Error message when Outlook tries to connect to a server by using an RPC connection or an HTTPS connection: 'There is a problem with the proxy server's security certificate'
https://support.microsoft.com/kb/923575/

Exchange users in Office 365 dedicated experience mailbox performance issues
https://support.microsoft.com/kb/2617079/

How to obtain an Exchange Hybrid Edition product key for your on-premises Exchange 2007 or Exchange 2003 organization
https://support.microsoft.com/kb/2939261/

Permissions aren't retained after you move a mailbox from Exchange Server 2003 to Exchange Online in a hybrid deployment
https://support.microsoft.com/kb/2938786/

New & Updated Outlook KB Articles

Description of the Office updates: March 11, 2014
https://support.microsoft.com/kb/2937335/

Description of the Outlook 2013 update 2863911: March 11, 2014
https://support.microsoft.com/kb/2863911

Description of the Outlook 2007 Junk Email Filter update 2878234: March 11, 2014
https://support.microsoft.com/kb/2878234/

Description of the Outlook 2010 Junk Email Filter update 982726: March 11, 2014
https://support.microsoft.com/kb/982726/

Error message when Outlook tries to connect to a server by using an RPC connection or an HTTPS connection: 'There is a problem with the proxy server's security certificate'
https://support.microsoft.com/kb/923575/

How to troubleshoot crashes in Outlook 2010 and Outlook 2013
https://support.microsoft.com/kb/2934538/