Volume 19 Issue 10

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The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on March 13, 2014.

EMO is a weekly publication, bi-weekly during July and August. To receive your own copy of EMO by email, subscribe here.

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Basic Troubleshooting Steps

Basic Troubleshooting Steps

While experienced Outlook users have troubleshooting Outlook down pat, newer users often don't know where to begin so they start by uninstalling and reinstalling Office or Outlook. Because most problems are caused by corruption in the user configuration files and registry entries or by third party add-ins, and these are preserved during a reinstall, uninstalling  

New & Updated Exchange KB Articles

Error 85010013, 8600C2B, or 86000C29 when you try to synchronize a Windows Phone-based device to an Exchange server
http://support.microsoft.com/kb/2464593/

How to obtain an Exchange Hybrid Edition product key for your on-premises Exchange 2007 or Exchange 2003 organization
http://support.microsoft.com/kb/2939261/

How to search for deleted items in an Exchange mailbox
http://support.microsoft.com/kb/2786067/

Meeting in attendee’s Calendar loses track of the meeting organizer
http://support.microsoft.com/kb/2768774/

The System Attendant homeMDB attribute is missing or invalid
http://support.microsoft.com/kb/2616832/

New & Updated Office 365 KB Articles

'Error: default folders cannot be moved or deleted' error message when you migrate on-premises mailboxes to Office 365
http://support.microsoft.com/kb/2939487/

'Target mailbox doesn't have an SMTP proxy matching '<domain>.mail.onmicrosoft.com'' error when you try to move mailboxes to Exchange Online
http://support.microsoft.com/kb/2939340/

Error message when Outlook tries to connect to a server by using an RPC connection or an HTTPS connection: 'There is a problem with the proxy server's security certificate'
http://support.microsoft.com/kb/923575/

Exchange users in Office 365 dedicated experience mailbox performance issues
http://support.microsoft.com/kb/2617079/

How to obtain an Exchange Hybrid Edition product key for your on-premises Exchange 2007 or Exchange 2003 organization
http://support.microsoft.com/kb/2939261/

Permissions aren't retained after you move a mailbox from Exchange Server 2003 to Exchange Online in a hybrid deployment
http://support.microsoft.com/kb/2938786/

New & Updated Outlook KB Articles

Description of the Office updates: March 11, 2014
http://support.microsoft.com/kb/2937335/

Description of the Outlook 2013 update 2863911: March 11, 2014
http://support.microsoft.com/kb/2863911

Description of the Outlook 2007 Junk Email Filter update 2878234: March 11, 2014
http://support.microsoft.com/kb/2878234/

Description of the Outlook 2010 Junk Email Filter update 982726: March 11, 2014
http://support.microsoft.com/kb/982726/

Error message when Outlook tries to connect to a server by using an RPC connection or an HTTPS connection: 'There is a problem with the proxy server's security certificate'
http://support.microsoft.com/kb/923575/

How to troubleshoot crashes in Outlook 2010 and Outlook 2013
http://support.microsoft.com/kb/2934538/

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