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Starting with Outlook 2000, if you create an entry in a Contacts folder that matches an
existing entry, Outlook asks whether you want to merge the information,
ignore the new contact or save it as a new contact anyway. There are
tools (listed below) which will merge the data on duplicate
contacts to one contact. This is useful if you are combining contact
lists from different computers and the data on the contacts are not
identical.
In Outlook 97 and 98, there is no built-in way to merge such duplicate records.
You must make field-by-field comparisons
to decide what needs to be updated in each record. An alternative method would be to code VBScript on an Outlook form to look for items
with duplicate names and ask the user a lot of questions about how to combine those
duplicates and resolve conflicting information. Unless you have a huge number of duplicate
contacts, a little copy and paste from one Contact item to another is probably your best
choice.
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Contacts Issues
