Problems

Common problems and issues affecting Microsoft Outlook.

Can't import CSV or move Outlook items into EAS Accounts

Can't import CSV or move Outlook items into EAS Accounts

Solution for error messages when importing into Outlook.com: "Operation cannot be completed because the service provider does not support it"

Attachment extensions are duplicated

Update November 8 2012 This was fixed in both Outlook 2007 and Outlook 2010 by recently released hotfixes. Outlook 2007 users need to install the Word 2007 hotfix in Description of the Word 2007 hotfix package (Wordconv-x-none.msp, Word-x-none.msp): October 30, 2012 Outlook 2010 users need the Word 2010 hotfix described in Description of the Word  

Mailbox Quotas: Your Mailbox is full

A user complained that he kept getting a message saying his Exchange server mailbox was full. He cleaned out some old mail but could not eliminate the warning message. The first step in addressing this message is to empty the Deleted Items and Junk Email folders. You should also delete or archive old appointments and  

Outlook won't open: This functionality requires Internet Explorer 4.0 or above

Outlook won't open: This functionality requires Internet Explorer 4.0 or above

How to fix the Outlook error "this functionality requires Internet Explorer 4.0 or above" when you have a newer version of Internet Explorer.

Outlook and iCloud 2: What you need to know

Outlook and iCloud 2: What you need to know

iCloud 2 adds one big feature: ability to be default data file, but is limited to plain text notes/comments and other issues.

Outlook and iCloud: default data files

Outlook and iCloud: default data files

New for iCloud v.2 released September 2012: the ability to set the iCloud data file as the default data file if you use a POP3 account as your default email account. Unfortunately this doesn't work if an IMAP account is the default account.

The custom form cannot be opened. Outlook will use an Outlook form instead.

Problem: after importing messages from Windows Mail to Outlook, you receive the following error message when reading email:

Pictures don't display in Outlook messages

Pictures don't display in Outlook messages

When you don't see images in your Outlook email and have a blank box instead of a red x, you have Show picture placeholders enabled.

The Stationery and Font button doesn't work

The Stationery and Font button doesn't work

When Outlook's Stationery and Fonts button is grayed out or won't do anything when you click it, you may need to edit the registry.

Embedded Objects are Blocked in Outlook Tasks

Embedded Objects are Blocked in Outlook Tasks

How to avoid the error message: "Outlook blocked access to the following potentially unsafe attachments" after inserting objects into Outlook Tasks or using Word's Create Outlook Task command.