Outlook Auto Account Setup: Encrypted Connection not available

The message that comes up when Outlook can't set up an encrypted connection automatically caught a couple of users off guard this week. After calling their mail provider to verify the account supports encryption, they asked me what was wrong with Outlook. An encrypted connection to your mail server is not available. Click next to  

Missing Outlook data files after upgrading Windows?

If you upgraded to Windows 8 and can't find your data files, the news is good. In all likelihood, the data files aren't missing. When Windows 8 upgrades your computer, it creates a folder called "windows.old" and it contains all of the files used by the previous Windows installation, including your user account files.

Understanding an Outlook Profile file (PRF)

Although Outlook 2007 and Outlook 2010's autodiscover feature makes short work of creating profiles, using a PRF to create profiles is still useful, especially if you use a lot of personal folders (*.pst) or have a large number of POP3 and IMAP accounts and are testing Windows betas. Most users will be happy just to