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Messages Aren’t Saved in the Sent Items Folder
We’re seeing a lot of questions that begin like this: I’m using Outlook 2010 and messages I send are not being saved to the “Sent Items” folder. I know they have been sent but I cannot locate them. I have checked the options and the necessary check-boxes have been checked For most people, the sent
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Outlook 2010 is Not Recognized as the Default Email Client
When you install Outlook 2010 and try to send mail using the File, Send by email command in other applications, Outlook may not be recognized as the default mail client. The causes include: 1. You are using Outlook 2010 64-bit and 32-bit programs can't "see" 64-bit programs. 2. You are using Home and Business "Click
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Outlook 2010 Standalone’s Missing Features
Many people purchase the Home and Student version of Office 2010 because its cheap (and includes licenses for 3 computers, home use only) then discover Outlook is not included in the suite. They purchase a copy of Outlook to use with Office but discover some features don’t work. Update: When using Office 2010 Home &
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Edit and Save Outlook 2010′s Read-Only Attachments
Users who recently upgraded to Outlook 2010 are complaining about a change in behavior in Outlook 2010: When attachments are opened from a message, they are read-only. Users can no longer edit the attachment and save the changes in the back to the message, they need to save the attachment to the hard drive and
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Outlook 2010 Dialog: “The file does not exist”
Sometimes the most annoying errors are impossible to figure out, unless it happens to you. In that case, you probably solved it by happenchance. That’s how it is with this annoyance. Every time I tried close the Options dialog after making changes, a (very useless and unhelpful) warning dialog came up that simply said “The
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Two Copies of Sent Messages in Outlook 2010
Users are reporting duplicate copies of messages in there sent folder: Our accounts consistently get double messages in the sent folder. The recipient only receives one copy, but there are always two in the sent message folder. The cause of this phenomenon depends on the type of email account involved. In the case of IMAP
Continue reading: Two Copies of Sent Messages in Outlook 2010Outlook 2010′s April 26, 2011 hotfix
A hotfix for Outlook 2010 was released this week and it fixed a number of complaints users had, including IMAP users and the new mail icon: the new mail icon for IMAP accounts is restored with this update. Additionally, you can now rename shortcuts for shared calendars and exceptions for recurring meetings no longer return
Continue reading: Outlook 2010′s April 26, 2011 hotfixDo You Want to Send This Message Without a Subject?
The "No Subject" warning message is a feature new to Outlook 2010. It was a frequently requested feature in previous versions. When you compose a message and click Send without first filling in the subject field, the following dialog will come up, confirming that you want to send the message with a blank subject field.
Continue reading: Do You Want to Send This Message Without a Subject?Outlook 2010 and Blackberry’s Desktop Manager
Blackberry Desktop Manager v.6 supports both Outlook 2010 32 & 64 bit (released Feb 2011), rendering the solutions previously listed on this page useless. Note: Blackberry Enterprise Server users are not affected by the Outlook version. If your calendar and contacts sync over the air using BES, you don’t need to use Desktop Manager to
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Editing the Subject line in Outlook 2010
As many users know, you can edit the subject line in a message. This makes it easier to find messages especially when they don't include a subject. If you are new to editing the subject, simply open the message, type in the subject field and save. We have more information and a video tutorial at
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