Microsoft Business Contact Manager -
Frequently Asked Questions
Microsoft Office System
2003 introduces the Business Contact Manager
add-in to provide additional contact
relationship management to Outlook 2003. This
page answers frequently asked questions about
BCM. You can submit new questions via our
Feedback page. For more information, see:
BCM
is so new that we don't have a lot of
troubleshooting history so far. Therefore, if
you get errors during setup or if BCM does not
load when Outlook starts, we suggest that you
initiate a support incident with Microsoft at
Submit
a Request for Help.
You will need a .Net Passport, but there will be
no charge for filing the request.
What is Microsoft Business Contact Manager? posted 17 Jul 03 Business Contact Manager is a single-user COM add-in that integrates into Microsoft Office Outlook 2003 to provide additional features for tracking contact activity and sales opportunities.
How can I get Business Contact Manager? posted 5 Mar 2004 BCM is available on a separate CD in the retail Office 2003 Professional package and in both retail and volume license versions of Small Business Edition. It is not available as a standalone product. Volume license customers who purchase Office 2003 Professional will need to request BCM separately, because it does not come with the volume license media for Office Pro. We are trying to get details on the order procedure. If you attended a U.S. Office 2003 launch event and got the Office 2003 Pro trial CD without BCM, you can order BCM from Microsoft. Click the More link below for details.
What are the system requirements for Business Contact Manager? posted 7 Feb 2004 According to the BCM FAQ at Microsoft, the requirements are at least an Intel Pentium III 450 MHz or higher processor (or equivalent), at least 256 MB of RAM, and 190 MB available hard disk space.
How can I add existing journal items to the BCM Business History folder? posted 3 Mar 2004 BCM provides no way to do this. The Business History folder is an Outlook journal folder, but the key fields that link a history item with its business contact or account are not visible to the user. Furthermore, while you can use the Link to History command on the BCM toolbar to link an existing appointment or task, that command is disabled for journal items. The only way to add a new Business History entry is to use the Add button on the open business contact or account.
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