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Problem: MSIE 3.0 Error - "Cannot Find ..."

From Exchange Center Update reader Bob Trask comes this problem with Microsoft Internet Explorer 3.0. Apparently, it always looks in the original Windows 95 folder for Microsoft Exchange, even if you have Windows Messaging or the Exchange Server client installed in a different folder. As a result, when you choose Go, Read Mail, you'll get the error "Cannot Find C:\Progra~1\Micros~1\Exchng32.exe"

To fix this, you must edit the Windows 95 registry. Be sure to make a backup copy first. If you don't know how or you haven't worked with the registry before, click Start, Help and search for registry to get all the details..

Here's the procedure for fixing the problem:

  1. Start Regedit.exe, and find this location in the Registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Clients\mail\Exchange\shell\open\command

  2. Change the command path to point to the new location of the Exchng32.exe file using "8.3" format file names: For Windows Messaging, the path is probably probably C:\Progra~1\Window~1\Exchng32.exe; or for the Exchange Server version, probably C:\Exchange\Exchng32.exe. The full command that you need to enter for the shell open command might look something like this:
C:\Progra~1\Window~1\exchng32.exe /i

You may need to restart Windows to make the change take effect.

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More Information

  • To change the default e-mail program
  • Updated Jul 16 2008

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