Inappropriate use of email has led organizations into damaging legal battles and embarrassing leaks of information. In order fully understand the actual usage of their Microsoft Exchange email infrastructure, administrators often need to use third party tools to monitor and report on traffic usage. The following tools offer Exchange Server and email usage reports. A number of these tools also provide reports on all aspects of network usage.
Tools in the Spotlight
ENow Releases Mailscape Feature Pack 2 for simplified Exchange and Mobile Device Management. The award-winning Mailscape is a total systems management tool that provides Exchange monitoring and reporting, plus BlackBerry and ActiveSync management, in a single solution. The new version helps companies ensure a smooth migration to Exchange 2010, streamlines daily IT tasks associated with e-mail system administration, and offers over 40 new reports, including mobile device usage. Over 200 built-in reports and a sleek dashboard view of your entire system. Supports Exchange 2003, 2007 and 2010. | |
The solution provides reports about the state of enterprise IT-infrastructure, security audit, inventory of hardware and software, and preparation for migration and upgrade. The product's historical and statistical reports allow changes in infrastructure to be clearly presented and evaluated, so that accurate prognoses and relevant development plans can be made. Agentless data collection. Reports on Active Directory, Exchange Server, local computer resources. | |
PROMODAG Reports provides traffic analysis, message tracking and planning tools that simplify and automate the process of managing email usage, ensuring compliance and optimizing the performance Exchange. Retrieve Exchange information easily, measure e-mail usage, analyze traffic patterns, mailboxes and public folders content, and establish the cost of using the Exchange. Supports Exchange 2003. 2007, and 2010. Compatible with Windows 7. | |
PROMODAG StoreLog imports the full content of message tracking files from all versions of Exchange into an Access database. Once imported, data do no longer need to be read back from the server and one can then use the Access GUI to create simple or more complex queries. For example, you may search for specific messages or even estimate e-mail traffic for a particular address. Freeware. |
Tools
Controls and verifies Exchange Mailbox and public folder access rights and permissions. Manager then enables you to audit and update users' permissions in line with approved security policy and practices, e.g. when an employee changes roles within or leaves the company. | |
CCS Network Inventory is a powerful hardware and software inventory and asset tracking program. Install the software on your local PC or to a shared drive, and start scanning your LAN to get detailed software and hardware inventory and configuration information. Also integrates with CCS Help Desk and allows viewing of configuration information from a trouble ticket. | |
ChangeAuditor for Exchange audits all critical changes to Exchange including administrative groups, mailbox policies and public and private information store auditing. It will keep you advised of all organizational changes, such as Active Sync mailbox policy changes, distribution list changes and more. Simply put, real-time auditing protects your organization's security policies and prevents the triple-whammy of compliance violations, system downtime and massive productivity losses. | |
The tool offers Exchanger server traffic analysis, mailbox size, public folder size, & other important reports. It is also an important security tool as it points out inactive mailboxes and offers Mailbox & Public folder content reports. Extensive reporting on almost every Exchange Mailbox parameter. Facilitation of exporting the reports to everyday formats. Scheduling reports for periodic actions. Free trial available. | |
Web based monitoring for Exchange server. ExRay monitors the health, availability, and delivery times of your system. It provides easy access to critical information about your email system’s performance and alerts managers or administrators to potential problems. Supports Exchange, Novell GroupWise or Lotus Domino. | |
Anti-spam, disclaimers (with variables), archiving Internet mail, Internet mail usage reports. Includes a POP downloader and personalized server-based autoreplies that can include attachments and tracking numbers. Can archive to an ODBC database. Current version includes Overall improved anti-spam technology, an additional anti-spam engine called SpamRazer along with improved performance and a real-time dashboard. | |
IMI Mailbox Statistics for Microsoft Exchange Server is small utility for Exchange Admin to get, print and export (inventory) Mailbox resources statistics, intended to cover the lack of print capabilities in the current version of the Exchange Admin. | |
The MaaS360 ActiveSync Reporting Tool is a Powershell-based utility that scans Microsoft Exchange servers for partnerships from devices such as Windows Mobile, iPhone, iPad and Android devices. It allows administrators to understand which users have mobile devices and how often they are used. It also allows administrators to discover what devices are present on their network, and provides a method to determine which devices are no longer in service. | |
MailAnalyzer supports Exchange 2003 as well as older versions of Exchange such as Exchange 2000 and 5.5. Versions are available for Firewalls and other servers. | |
MailDetective analyses mail server log files and provides the employer with detailed reports about private and business emails coming to and from the corporate network as well as traffic distribution by users and email addresses. Version 2.2b | |
MailShadow is an enterprise disaster recovery solution for Microsoft Exchange that ensures a reliable recovery time for all causes of failure for the primary Exchange server. Unique among Exchange DR solutions, MailShadow enables deployment at the mailbox level, replicates multiple Exchange servers to a single disaster recovery server, prevents replication of corrupted data, and uses far less WAN bandwidth than traditional replication methods. Version 2.0 | |
MajorChange.com is a web-based application designed to allow you to coordinate the change management process within your IT environment. MajorChange.com assists you in introducing effective controls on all changes pertaining to your IT systems and services. These controls help to ensure successful change implementations while minimizing the occurrence and severity of unexpected service issues and outages. | |
MessageStats includes reports on servers, delivery times, message sizes, mailbox activity, orphaned mailboxes, distribution lists, public folders, Exchange storage, Internet traffic and other Exchange-related statistics. | |
MXAlerts performs 24/7 remote round-trip email monitoring, which confirms email can be sent and received from an email server. We automatically send your server an email every few minutes, and your server automatically replies. If we don’t hear back from your server, we alert you that something’s not right. | |
Provides content control and aids in migration, as well as analyzing email usage. | |
OmniAnalyser provides performance and usage indicators for proactive and cost-efficient management of IT services such as e-mail, directories, or business applications. It delivers comprehensive metrics on service quality, resource allocation, and real-time as well as long-term operational performance. | |
Permessa Email Control! Express provides dozens of customizable reports for Exchange email tracking, service level management, capacity planning and more. These reports help you identify what is happening within your Microsoft Exchange environment and beyond so you can detect and respond to delivery issues and network bottlenecks before they impact users. It also enables you to understand the actual end-to-end performance of your Microsoft Exchange environment. Features include: dozens of customizable reports, easy-to-read Exchange log analysis, graphical maps, and automated emails for real-time testing of the Exchange environment. | |
The new Priasoft Migration Suite for Exchange is a stand-alone, single-step Exchange migration solution for migrating from Exchange 5.5, 2000, 2003, or 2007 to Exchange 2000, 2003, 2007, or 2010. Priasoft Migration Suite for Exchange works without migration expertise or pricey product consultants, and combines all the tools you need to migrate. To see for yourself how Priasoft can easily and successfully manage your migration, visit our Web site for a FREE EVALUATION. | |
Sirana AppAnalyzer for Exchange is a web-based reporting and analysis tool that helps Exchange administrators and IT personnel manage Microsoft Exchange usage. Through a list of pre-defined, automated reports, AppAnalyzer displays usage data about your Exchange servers, including message traffic analysis, message delivery times, historical and current mailbox and public folder storage data, OWA usage, chargeback information and message content analysis. | |
SMTP Analyzer allows you to track all SMTP emails coming through your server. It provides useful information about your emails is stored in a SQL Server database, easily accessed by the Viewer. This ensures the security of your data and provides significant flexibility in archiving your information. Use it to troubleshoot SMTP mail flow issues with informative delay and error messages (including SMTP error codes), track usage trends by number of messages sent/received and by message size, and tailor your SPAM filters with information on common subject lines and IP addresses. Administrators can access message headers from the Viewer, minimizing end-user involvement. Microsoft Exchange 2000/2003. | |
Spotlight on Exchange helps administrators detect problems in their Microsoft Exchange environment, quickly diagnose exactly where and what the problems are, and resolve the problems from a single easy-to-use interface. | |
The Exchange Management module monitors NT and Exchange-specific performance counters, NT and Exchange-specific Services, and NT and Exchange-specific Events logged into the NT event logs. TOPPER provides supplemental Exchange capabilities such as monitoring of MTA processes, work queues, connectors and other Exchange-specific components. | |
Quest Solutions for UC Management provides the ability to detect when an email outage has occurred, and rapidly switch users automatically to a defined Exchange server/store where they will continue to have send/receive mail capabilities. | |
VBOffice Reporter is an easy to use tool for data analysis and reporting in Outlook. A single click allows you to see the number of hours planned for meetings the next month, expenses for a specific project in the last month, and many things more. Features include the ability to create reports for all tasks, calendar, and journal items. Create a report with a single click and then sent via e-mail or open it in Excel. Version 2. Trial available. | |
Zenprise provides real-time, automated diagnosis and resolution of problems across the Microsoft Exchange environment. Zenprise uses Correlation, Causation, and Correction Algorithms to accurately pinpoint email problems and provide detailed resolution steps in all components used by Exchange, including DNS, Active Directory, storage, security, and network. Resolving complex email problems can become a time consuming manual process, requiring the expertise of multiple functional groups, thereby increasing costs and lengthening mean time to resolution. By automatically diagnosing and resolving complex problems in seconds, Zenprise allows systems administrators to solve problems before anyone in the organization notices anything wrong. |
More Information
- Exchange Messaging Outlook Vol 7, No 17 (Feb 2003)
- The Exchange Monitoring and Status Tool (tutorial, msexchange.org)
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Last reviewed on Sep 12, 2011





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